Call scoring on Speak AI

Score every conversation against your own playbook.

Speak AI grades every call, meeting, and in-person conversation on the criteria your team already uses, then shows you exactly where to coach. We build it with you.

★★★★★ 4.9 on G2 250,000+ teams Since 2018
yourteam.speakai.co
00:13 / 07:08
SK
Sarah K. 00:42
We tried three other tools before Speak AI. None of them stuck.
SK
Sarah K. 01:22
The manual review time. Six hours per interview, every time.
Runs on the models and connects to the tools you already use
Claude ChatGPT Gemini Zoom Teams Meet Slack Zapier and hundreds more
95%+
Transcription accuracy
100+
Supported languages
100+
MCP tools for your AI
6
Ways to capture
Proof

The wins teams ship.

Time to a live product, hours saved per file, and dollars saved. Same platform, very different applications.

$100K+
saved · 8 months faster

Legal tech company builds a white-label deposition platform, 8 months faster.

Legal · White-label platform
$100K+
saved · 983 hours

Global research agency launches a white-label qualitative research platform.

Research · White-label platform
$700K+
saved · 5,100+ hours

Legal intelligence firm processes 5,100+ hours of carrier calls, 95% faster.

Legal · Intelligence at scale
$190K+
saved · 10,000+ hours

Healthcare consulting firm cut session processing from 8 hours to 0.3.

Healthcare · Consulting
$185K+
saved · 3,700+ hours

E-commerce manufacturer centralizes call review and cuts it by 85%.

E-Commerce · Manufacturing
96%
faster · 1,100+ hours

Recruiting firm cuts candidate report time from 5 hours to 10 minutes.

Recruiting · Reporting
The free consult

Bring one recording. Leave with it scored.

A working session, not a sales pitch. No obligation.

Step 1

You bring a real call

A sales call, a support call, a client consult, an interview. Whatever your team reviews by hand today.

Step 2

We map your scorecard

The criteria in your spreadsheet, your QA checklist, your coaching rubric. Your words, your weights. Not a template.

Step 3

You see it scored, live

Your own conversation, graded on your own criteria, with a rollout plan for the whole team.

One engine, every team

Call scoring for every kind of conversation.

The same scoring engine, pointed at the calls your team actually has.

Sales

Sales call scoring

Deal risks, objections, and next steps scored on every call, so managers coach instead of re-listening — full coaching workflows, not just a score. Part of the sales acceleration stack.

Customer service

Service call scoring

QA every support call instead of a 2% sample, and flag only the ones that need a human review.

Front desk & intake

Booking call scoring

Which calls booked, which did not, and what the difference was, across every location.

Legal

Intake & client call scoring

Client intake and case calls scored into structured records your team can trust.

Education & training

Session & role-play scoring

Training sessions, simulations, and classroom recordings assessed on your framework.

Research

Interview coding

Your coding framework applied consistently across every interview and focus group.

Your fields, auto-extracted
Primary painManual review time
Switching trigger6 hrs / interview
SentimentPositive
Close score8.4 / 10
Theme frequency across 42 interviews
Engineered with you

Engineered with you, accurate from day one.

A generic AI tool starts from zero. We shape the fields, scoring, and prompts around how your team actually works, then prime the application on your existing conversations so it is useful from the first file. You get structured data back, not just a transcript.

  • We design the context, fields, and scoring around your workflow, not a template.
  • Your historical recordings and transcripts prime the application before go-live.
  • Structured data on every conversation, queryable from Claude, ChatGPT, and Cursor.
MCP, API & integrations

Bring your applications into Claude, ChatGPT, and Cursor.

No terminal. No npm. No config. Speak AI's MCP server gives any assistant 100+ tools to search, analyze, and act on your knowledge base in about 60 seconds. It is the same layer your applications run on, wired into the hundreds of apps in your stack through an integrations layer and a full developer API.

100+
Tools across 10 categories
7+
AI assistants supported
60s
Setup, one URL
Claude
Ask across every recording, transcript, and field from inside Claude.
ChatGPT
Bring transcripts, themes, and structured data into ChatGPT.
Cursor
Pull conversation data straight into your dev environment.
MCP Server
100+ tools, one endpoint. Works with 7+ assistants and counting.
Your data lives in your Speak AI workspace, and you control what each assistant can access.
Unified capture

One system of record for everything your team says.

In-person and virtual, in one place. No stitching together a meeting tool, a voice recorder, and three other apps. Speak AI captures it all into one searchable knowledge base your applications are built on.

Meeting Assistant
Auto-joins Zoom, Microsoft Teams, Google Meet, and Webex.
Embeddable Recorder
Drop a branded recorder into any site, portal, or intake form.
iOS & Android apps
Record in the field, on the go, anywhere you meet. White-label available.
Upload, phone & voice agents
Drag in audio or video for multimodal scoring, transcribe inbound calls, or let an agent run the conversation.
Meeting Bot
virtual
Recorder
in-person
Mobile App
field
Embed
web
Upload
files
Voice Agent
calls
One Speak AI library
Transcribed, structured, searchable, shareable
Built to stay flexible

One platform. Not one model.

A generic AI tool locks you to one model and one engine. Speak AI picks the right model, speech engine, and language for each task, file type, and team, so your applications are never locked to a single vendor.

Models

Multi-model

Claude, ChatGPT, and Gemini. Your choice per task, or bring your own key.

Speech

Multi-engine

Transcription routed across multiple engines for your audio, accents, and terms.

Language

100+ languages

Transcribe and translate in and out, for global and multilingual teams.

Integrations

MCP, API & integrations

100+ MCP tools and an integrations layer that connects to hundreds of apps you already run.

★★★★★  4.9 on G2

Teams build on Speak AI.

Real feedback from teams using Speak AI for research, transcription, meetings, and client work.

"We went from weeks of qualitative analysis to one day. Easy to use, easy to implement, and the support has been incredible."
C
Connor H.
Data & Impact Analyst
★★★★★ Verified G2 review
"High accuracy, multilingual support, and insightful analysis. Integrations with Google and Zapier make it easy to streamline everything."
V
Volker B.
COO, Small Business
★★★★★ Verified G2 review
"I use Speak AI in French and English for meetings up to two hours. It saves time and increases the precision of my reports."
F
Francois L.
Financial Advisor
★★★★★ Verified G2 review
"I used to spend 45 minutes transcribing notes. Now it is done in seconds, and I am writing in minutes."
T
Ted H.
Owner, Small Business
★★★★★ Verified G2 review
"Simple to use for meetings. Makes it easy to take minutes and turn them into a clean, shareable report."
N
Naison S.
Project Manager
★★★★★ Verified G2 review
"It is easy to use, and I can actually get in contact with the team behind the product. Valuable to speak to a real human."
M
Markus B.
Medical Director
★★★★★ Verified G2 review

Questions we get

Your first scorecard runs on a real recording during the consult. Team rollout takes days, not months, because we build it with you and prime it on your existing recordings.

Pooled usage, not per-seat, with no volume minimums. Pilots are credited in full. We scope pricing for your exact workflow on the call.

Speak AI handles 100+ languages, including conversations that switch language mid-sentence, and can translate in and out.

Yes. White-label deployments run on your own domain with your logo, including client platforms agencies resell, plus branded iOS and Android apps.

The criteria a team grades calls against, like discovery quality, warmth, and next steps. In Speak AI your rubric becomes structured fields, and every call is scored against it with quoted evidence.

Most teams grade greeting, empathy, accuracy, compliance, and resolution. Speak AI also measures how it sounded, so the empathy score reflects the actual delivery, not just the words.

Enterprise builds support BAAs, custom data processing agreements, SSO, and data residency options. We share security documentation on request and scope each build to your requirements.

From one recording to a working scorecard.

Book a free consult, bring a real call, and watch it scored on your own criteria before the meeting ends.

No obligation. · Prefer to explore on your own? Try Speak free

Book your free consult

Pick a time below. We turn audio and video analysis on for your workspace, add credits so your first runs are on us, and set up your first analysis with you.