Pricing FAQ
Answers to common questions about pricing, billing and product features.
We want you to be able to build the perfect plan that works for you and encourage you to play around with the custom calculator. If you’re just looking for a quick way to start using Speak, we recommend just going with the Starter Plan and you can always build a custom plan once you better understand what you need.
Yes, you can cancel your subscription anytime (no retroactive refunds). Once you have cancelled, you will have access to Speak and all your files until the end of your subscription cycle.
We currently do not purge data when you cancel a subscription.
If you want your data to be deleted please send us a message to accounts@speakai.co and we’ll help you complete the process.
Yes! You can change your plan anytime. When you downgrade/update, your new subscription will be applied in the following billing cycle.
Absolutely!
Speak does more than just transcribe and is a useful tool to analyze existing transcripts you may have.
If you decide to get professional or automated transcription in the future you can add to your account balance.
We have a team option that allows you to manage and share account access with your team. There is a $5/user cost for each additional person you bring onto your plan.
Unfortunately not.
If you are on a monthly plan you will get a set number of hours for that month and any unused hours will not carry over to the next month.
If you are on a 3 month,6 month,9 month or Annual plan, you will get all your transcription hours upfront.
We do not offer discounts on monthly plans but all other plans come with a discount.
Plan | Discount |
1 Month | 0% |
3 Months | 5% |
6 Months | 10% |
9 Months | 15% |
Annual (Best Deal) | 20% |
