Évaluez chaque conversation par rapport à votre propre playbook.

Votre première fiche de score s'exécute sur un enregistrement réel pendant la consultation. Le déploiement en équipe prend des jours, pas des mois, car nous le construisons avec vous et l’initialisons avec vos enregistrements existants.

Utilisation partagée, pas par siège, sans minimums de volume. Les projets pilotes sont crédités intégralement. Nous définissons les tarifs pour votre flux de travail exact lors de l’appel.

Speak AI gère plus de 100 langues, y compris les conversations qui changent de langue en milieu de phrase, et peut traduire dans les deux sens.

Oui. Les déploiements en marque blanche s’exécutent sur votre propre domaine avec votre logo, y compris les plateformes clients que les agences revendent, plus les applications iOS et Android de marque.

The criteria a team grades calls against, like discovery quality, warmth, and next steps. In Speak AI your rubric becomes structured fields, and every call is scored against it with quoted evidence.

Most teams grade greeting, empathy, accuracy, compliance, and resolution. Speak AI also measures how it sounded, so the empathy score reflects the actual delivery, not just the words.

Entreprise builds support BAAs, custom data processing agreements, SSO, and data residency options. Our security policies are published in the docs, we share more documentation on request, and we scope each build to your requirements.

Call scoring grades each call against set criteria, such as discovery quality, objection handling and next steps, so managers can compare calls fairly and coach where it counts. Speak AI scores every call on your own scorecard and shows the quote behind each score.

Yes. Once your scorecard is set up, Speak AI scores every call, meeting and recording as it is processed, with no manual sampling. A manager reviews the exceptions and the trends instead of listening to calls one by one.

It is a service level target: answer 80 percent of calls within 20 seconds. It measures speed, not quality. Call scoring covers the other half, so you can grade what was said and how it sounded on every call.

Yes. When your criteria change, Speak AI can re-run the new scorecard across calls you have already recorded, so trends stay comparable. We set up the first version with you on a demo call.

Bring one real call to a demo. We map your scorecard, score the call live, and you see where coaching would start before the meeting ends. Teams go live in days, not months, because we prime it on your existing recordings.