Speak for Voice of Customer + Research

Audio surveys that turn voice responses into transcripts and insights

Q: What is an audio survey?

An audio survey collects spoken responses instead of text. Speak captures audio recordings (with optional form fields), then automatically transcribes and analyzes submissions so you can search, summarize, and report faster.

Q: Why use audio surveys instead of text surveys?

Audio surveys often capture richer detail and nuance than text while staying low-friction for participants. They’re especially effective on mobile and for open-ended follow-ups.

Q: Can I collect structured data like consent or demographics?

Yes. Add custom fields like consent, cohort, location, role, survey ID, or tags. These fields help you filter, compare, visualize, and export results cleanly.

Q: What languages does Speak support for transcription?

Speak supports 100+ languages for transcription and analysis, making it ideal for global research and multilingual feedback programs.

Q: How long should audio responses be?

For most surveys, 45-90 seconds is the sweet spot. You can set a maximum (for example, 2-3 minutes) and guide participants with a time target so answers stay focused.

Q: Can I try it before committing?

Yes. Start a 7-day trial with free minutes included. You can test the full workflow end-to-end: embed, collect responses, transcribe, and analyze.

Collect high-quality voice responses with a simple embed. Add structured fields for clean datasets, then automatically transcribe every submission and generate themes, summaries, sentiment, and export-ready evidence inside Speak.

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7-day trial includes 30 minutes (personal email) or 30 minutes (work email) of transcription and AI analysis.

Why audio surveys work

Lower friction than video, richer than text
Great for mobile and global participants
Captures tone, nuance, and stories
Easy to analyze at scale with transcripts + themes

No-code embed Structured fields 100+ languages Export-ready

Example embed snippet

src="https://recorder.speakai.co/iframe/your-recorder-slug"
  width="100%"
  height="560px"
  frameborder="0"
  allowfullscreen
  allow="microphone; fullscreen"
  style="border:none; max-width:100%;"

Note: your real snippet inside Speak includes the correct script + key. This is a clean placeholder for layout.

Trusted by 250,000+ people and teams

Higher completion Audio is easier than video for many participants

80%+ Time saved vs manual transcription + analysis

100+ Languages supported

Exports Doc-ready transcripts, SRT/VTT, CSV

What audio surveys are best for

If you want richer answers than text without the friction of video, audio surveys are a high-signal middle ground.

Voice of customer

Collect product feedback, pain points, objections, and wins with more detail than a text form usually gets.

FeedbackThemes

Research recruitment + screening

Let participants explain context in their own words, while you keep datasets structured with custom fields.

IntakeMetadata

Program and community feedback

Capture stories and nuance from participants, then report with direct quotes backed by source audio.

EvidenceReporting

Post-event surveys

Let people speak their feedback quickly on mobile. Great for workshops, webinars, and conferences.

Mobile-friendlyFast

Open-ended NPS follow-ups

Pair a score with a voice response so you can understand the “why” without scheduling interviews.

NPSInsights

Multi-language response capture

Collect responses in many languages, then unify analysis across a dataset for global teams.

100+ languagesGlobal

Try Speak Free Back to hub Explore video surveys

How audio surveys work in Speak

A simple flow you can deploy in minutes, then scale across programs, products, or research cycles.

1Create your recorder

Choose audio capture, define time limits, and set the right instructions for participants.

2Add structured fields

Collect consent, demographics, tags, IDs, or campaign metadata so analysis stays clean and comparable.

3Analyze and export

Every submission becomes a transcript. Generate themes, summaries, sentiment, and export evidence for reports.

Create an Audio Survey See media library Docs/API

Prompts that get better audio responses

Most audio surveys fail because participants don’t know what “good” sounds like. Use short guidance, clear time limits, and a simple structure.

“Tell us about the last time you tried to solve this problem. What did you do first, what got in the way, and what would have helped?”

Best for: pain points and real-world context. Tip: cap at 60-90 seconds.

“In your own words, what outcome are you hoping for, and what would success look like 30 days from now?”

Best for: goal discovery and segmentation. Tip: include a follow-up field for role or cohort.

“What nearly made you stop using this product or program, and what kept you going?”

Best for: churn risk and retention drivers. Tip: ask for one example, not a list.

“What is one thing we should keep exactly the same, and one thing we should change first?”

Best for: prioritization. Tip: add a structured “importance” rating field (1-5).

“If you were recommending this to a friend, what would you say? And what would you warn them about?”

Best for: positioning and messaging. Tip: follow with a multiple-choice “use case” field.

“Describe the moment you realized you needed something different. What triggered the change?”

Best for: buying triggers and decision journeys. Tip: keep it conversational, not formal.

Quick best practices

Give a time target (“aim for 45-60 seconds”) and a maximum (“up to 2 minutes”).
Ask for one story, not five opinions.
Use structured fields (role, location, cohort, program) to make analysis useful.
Tell participants they can re-record if they want to refine their answer.

Everything you need to run audio surveys at scale

Capture audio responses, keep them organized, and generate outputs you can actually use in reporting and decision-making.

No-code embed

Drop an audio recorder into any webpage, portal, email landing page, or internal workflow.

Embed anywhereFast setup

Structured intake fields

Collect consent, demographics, tags, and IDs so you can filter, compare, and export cleanly.

MetadataFilters

Transcripts + AI insights

Every submission becomes a transcript with summaries, themes, sentiment, keyword extraction, and search.

ThemesSearch

Shareable evidence library

Organize responses into folders, generate outputs, and share findings with traceable source context.

FoldersSharing

Security + controls

Keep sensitive responses protected, with permissions and workflows designed for teams.

PrivacyControls

Automation-ready

Move data into tools you already use, and scale capture into repeatable programs and campaigns.

IntegrationsWorkflow

Integrations that fit your workflow

Connect Speak to the rest of your stack as you scale audio surveys into repeatable workflows.

See all integrations Docs/API

What teams say

★★★★★ 4.9 on G2 Real workflows. Faster synthesis.

“Audio surveys are the fastest way we’ve found to collect real stories at scale. The transcripts make synthesis easy.”

User Research

“Structured fields keep our dataset clean. We can filter by cohort and export quotes directly into reports.”

Research Operations

“Our participants actually complete these on mobile. We get better detail than a text survey.”

Program Lead

“Themes and summaries give us a head start. We still validate, but it accelerates everything.”

Insights Team

“Multi-language responses are a big deal for us. The workflow stays consistent across regions.”

Global Research

“We embedded it in a portal in one afternoon. No engineering bottleneck.”

Operations

Frequently asked questions

Answers to common questions about audio surveys, embeddable recorders, structured fields, transcription, and getting started.

What is an audio survey?

Why use audio surveys instead of text surveys?

Can I collect structured data like consent or demographics?

What languages does Speak support for transcription?

How long should audio responses be?

Can I try it before committing?

Start collecting voice responses in minutes

Create an audio recorder, paste the embed, and start collecting responses. Then use transcripts, themes, sentiment, and exports to deliver findings faster.

Start self-serve

Build an audio survey recorder, collect responses, and analyze submissions with transcripts, themes, summaries, and exports.

Try Speak Free Login

Work with our team

Deploy a branded workflow with structured routing, permissions, and client-ready delivery for ongoing programs.

Book Consult Security & Privacy

Questions? Call +1 (647) 261-6919 or email success@speakai.co