How to Do Primary Market Research

How to Do Primary Market Research?

You may gauge your product's potential success within your intended market by doing market research, which encompasses a wide variety of methods for gathering data about your potential consumers and clients. But how to do primary market research?

Complete or insufficient market research might be the difference between success and failure for a brand-new company. With this knowledge, you can better design items to address the needs of your target market.

Moreover, knowing what your firm needs to stand out and survive the competition is one of the many dangers that may be mitigated by market research. Since this is the case, market research is essential before launching a new company or releasing a new product.

Whether a company is huge or small, new product or service introductions always benefit from thorough market research. Extensive data from market research may help businesses choose the best sales and marketing strategies for a new product launch or expansion into a new market.

Both primary and secondary research methods are used in the market research process. In common speech, primary research is data gathered from respondents themselves (possible consumers). It's a brand new method of study that's used to get to the bottom of a problem.

Methodologies for Primary Market Research

How to Do Primary Market Research (1)

Primary research methodologies are very flexible and may be modified to fit your specific company requirements. All information used in scientific studies comes from the population or demography that serves as the study's main source.

Determining the size of the data sample once a target population has been defined is the next stage in the data collection process. After settling on a sufficient sample size, primary market research may begin. Data can be gathered in the following ways:

Questionnaires sent by direct mail

Direct mail is a powerful tool for reaching out to potential consumers as part of primary market research. Incorporating a well-structured, multi-question survey into your marketing strategy is a simple, quick, and error-free way to get valuable insights from prospective clients.

Although mail-in surveys are a powerful primary market research instrument, they often have a low response rate from prospective clients. Therefore, a set of rules must be followed to guarantee an adequate response rate for the survey.

You may use them as a starting point for some recommendations to follow:

  • Use Questions that go to the point
  • The questions posed to prospective consumers should be tailored to the particular target and be of interest to the audience as a whole.
  • Make sure the survey is no longer than two pages.
  • Don't forget to include a snappy, professional cover letter in your mailing to clarify the survey's point.
  • Offer a discount as an incentive for filling out the survey ($20 off their next purchase, for example).

Telephone polls

How to Do Primary Market Research

When compared to other primary market research methods, telephone surveys have a very low cost per response. As a company owner, you stand to benefit from the fact that the questions may be requested directly from a potential consumer, leading to excellent response rates. 

Some principles to be followed when conducting a telephone survey include:

  • Maintain the interest of potential buyers by avoiding silence or drawn-out questioning.
  • Ask whether a follow-up contact may be made and give incentives based on the same.

The focus groups

Focus groups, in which a small group of 8 to 12 prospective consumers is put together to acquire information about your goods, are one of the most informative primary market research approaches. 

Each focus group needs a moderator who can help get people talking and asking the right questions at the right times.


How to Do Primary Market Research

Interviews are similar to focus groups but include just one potential client speaking to a researcher who opens the conversation and asks all the questions. Interviews are an excellent primary research method, especially for sensitive topics like financial services and personal hygiene goods that would be inappropriate for group discussions.

Successful implementation of this kind of market research hinges on choosing an interviewer who can modify their questions in response to the flow of the conversation, yielding a richer understanding of the customer's experience with the product or service.


Market research via observation entails studying clients' actions without engaging with them directly. If you're a small business owner without the funds for a focus group or interview study, you'll find that observational methods are a great alternative. You may learn a lot about how people react to your items by employing skilled marketers to keep an eye on the participants and record their every move.

This type of market research can typically be conducted in one of two ways: either anonymously in a public setting like a supermarket, or with the knowledge of the customer in a controlled setting, such as letting them try out a new, unreleased electronic device and watching how they interact with the device's software and user interface.

The Benefits of Conducting Primary Research

How to Do Primary Market Research

With primary research, you may examine certain aspects of a market. This provides targeted solutions and ensures that the study is always within the bounds of the project's goals and parameters. This implies that rather than studying the whole market, the focus is on a certain niche.

In addition, the marketer has a full say over the research's methodology, sample size (to ensure it is statistically significant), and technique of sample selection. This aids in further enhancing the study's relevance to the individual or group.

In many cases, the information found in secondary sources is no longer relevant to the market being studied. With primary research, you can be certain that the data you gather is current and applicable, allowing you to spot real patterns.

The data collected in primary research belongs to the entity conducting the study. They may choose to share the knowledge to establish themselves as an industry leader, or they can choose to keep the information under wraps to maintain a competitive advantage.


Now that you know how to do market research for a business plan, you can put these market research techniques into practice.

If you want great findings that will aid in the development of a strategy, you need to make sure you use the right research approach and follow the right process. 

It's important to keep in mind that the patterns you find are in a perpetual state of flux. Consequently, it is necessary to frequently examine both internal and external data in order to identify areas for development.

Get insights from your language data - fast and with no code.

Join 8,000+ individuals and teams who rely on Speak Ai to capture and analyze unstructured language data for valuable insights. Streamline your workflows, unlock new revenue streams and keep doing what you love.

Get a 7-day fully-featured trial. 

You may like:

Speak Content Team

2023 Year In Review

Thank you for continuing to be part of this journey - it means the world to us. Below is a summary of our 2023 at

Read More »
Success Team

The Best Executive Research Firms

Interested in The Best Executive Research Firms? Check out the dedicated article the Speak Ai team put together on The Best Executive Research Firms to learn more.

Read More »
Success Team

The Best Consumer Research Firms

Interested in The Best Consumer Research Firms? Check out the dedicated article the Speak Ai team put together on The Best Consumer Research Firms to learn more.

Read More »
Don’t Miss Out.

Save 99% of your time and costs!

Use Speak's powerful AI to transcribe, analyze, automate and produce incredible insights for you and your team.