Office Hours 04 – Filler Words, Shareable Visualizations, Updated Reports, & Work On Pricing

Office Hours 04 – Filler Words, Shareable Visualizations, Updated Reports, & Work On Pricing

Office Hours 04 – Filler Words, Shareable Visualizations, Updated Reports, & Work On Pricing

Tim Tyler Vatsal Lorne Speak Ai Office Hours 04

Join our next office hours on Friday at 12:00 PM EST!

What Is Speak Ai Office Hours?

The Speak Ai team is doing routine virtual get-togethers that anyone can join! We share updates, have lively discussions, answer questions, and figure out how to solve exciting and complex problems together.

Join us next week at our weekly office hours at 12:00 PM EST. 

What Does Speak Ai Do?

Over 540 individuals and teams use Speak to automatically capture, analyze and transform media into incredible assets for growth.

Customers are harnessing Speak’s media capabilities to save time, increase productivity, improve research, optimize well-being, grow search engine rankings and more.

The Speak Ai team is doing routine virtual get-togethers that anyone can join! We share updates, have lively discussions, answer questions, and figure out how to solve exciting and complex problems together.

If You Would Like To Contribute

Sign up for free at (and share your feedback – we value it a lot):

http://app.speakai.co/auth/register

Follow us on LinkedIn:

https://www.linkedin.com/company/speakai-co

Follow us on Instagram:

https://www.instagram.com/speakai.co/

Join our Slack Community:

https://join.slack.com/t/speakai-co/shared_invite/zt-l8q0adb9-G2cLFX0fuP2pVp1SOgzOhw

Check out our Public Product Roadmap:

https://trello.com/b/sVzTR3pd/speak-ai-public-roadmap

Follow our Indie Hackers profile:
https://www.indiehackers.com/product/speak-ai-inc

0:00:00 – Speaker – 1
And I think you know part of that is that we’re working really hard to make. This better onboarding experience right now and part of it was part of the first part. We looked at a mental thanks for joining the lower part of the first part of that was like how can we on board someone and then actually get them to for example right? The first text note and then I think we even talked about. Can we give them some props so that that text note actually reveals something in the default categories, but then the next step is maybe to get them to create their own first custom category.

0:00:26
I know you don’t like that term or a way to. Make that magical sort of trigger kind of happened now. Like there there nice background. So I I personally you know as we get deeper into analyzing audio and video, you start to learn a lot more. Like I I I found two the other day that I hadn’t thought of before.

0:00:44
One of them was communication so it was like every time someone says I’m going to email you or I’m going to slack, you or I’m going to text you, that’s really. Do something about it and check your push.

0:00:59 – Speaker – 2
Trello is which would enable us to actually do something about it. Make the speech executive was a I love that. And then the other one. This was silly. One was colors.

0:01:09 – Speaker – 1
I just like colors like that’s a simple category that actually has meaning, especially if you’re a designer or something like that and then becomes very personalized again based on it. And I think that was just one last note. Was that wonderful advisor that we had sent to some message after we set up that quarterly update and sort of. I think a lot of things that sort of triggered in his mind. And he said that he had been getting these long videos from the executive team to basically say, you know. Watch these videos and he’s like I could watch videos all day.

0:01:36
And most of this actually isn’t useful. I’m a high value employee and I could waste my entire day watching these videos. Can you help me find only the three things that actually matter to me so I can get those points and then it’s like what are those things he’s a customer success manager? Is every time someone mentions customer success, is every time someone mentions his name specifically? What are those things that would help him eliminate 85% of watch time to only get the crucial information?

0:02:02
Yep. Cancel hello hello.

0:02:13 – Speaker – 2
We jump deep into this right away. Yes, just yeah, that’s what I was wondering.

0:02:17 – Speaker – 1
I thought you said then jump in the middle of something little introduction by just to redo the introduction. Hello everyone, office hours two we will be posting this on YouTube after and then also directly in the Speak app. So I’ve sent to Tim like the goal of this is how can we make this is valuable for people as possible who watch it in the future and hopefully as we were saying like this is going to be the most recent video in the Speak app in the sample Media library. So you know these are up to date. Things that they’re actually getting that we want to make sure that we’re providing value for it, right? Yeah, correct, correct. So speaking so I guess just one of the things that we have, we actually had a little bit more genocide.

0:02:55
Lauren Lawrence double book. So he’s not going to be joining us, so it looks like it’s us 3 today. But like one of the things that we had because we know that we could talk about a lot of things. But it’s like, what are the things that people, users, customers or prospective customers are asking us the most like? How can we actually help share that information?

0:03:13
Just to kick this off, one thing, yeah, our double jumping is like what I see the pattern right now because we set up a couple of system on the admin side so we can

0:03:27 – Speaker – 5
understand what’s going on on the platform, right? Tyler and what we see the pattern on this PKI at this moment is like people is like this. Embeddable recorders like just skyrocketing people are creating. We see a triggers almost every single day. Someone, someone created a new recorder or someone fetch the new recordings out of out of that.

0:03:42
And Tyler, you did a great job on that marketing campaign is like the embeddable record is like the first page. If anyone search on the Google search. So that’s I think so. The trigger points, and the patterns we see on this PKI from last couple of days. The couple of people also started using the Zapier integration, so who don’t know this app integration.

0:04:07
You can integrate the the text or notes on you. Confess your emails. Tara can talk more about that. How he’s using Zapier integration at this moment? And this week we also fixed a couple of things so you can fetch the YouTube video in other third party videos directly onto the speak with this sort of integrations. So that’s two or three patterns.

0:04:28
What I see is number 1 record are #2, Zapier, integrations and #3 the text nodes. And maybe that’s how you could you share?

0:04:38 – Speaker – 1
Like what do you think? It’s amazing that were first of all seeing this adoption, but what do you think or users? Why do they find this valuable? And why are they setting these things up?

0:04:51 – Speaker – 5
That is a very good question, and the first thought I had in my mind is, like, you know, it’s like it’s the first thing is like you when you see the first article on the Google search for Sling, you just right, you just click and see like how how? How does that work right? And the number 2 is like they can see the analytics. It’s completely free right now via HP care we don’t charge anything for the recorder, so that is also in terms of the benefit for the customer, right? They’re getting the testimonials and stuff, but one thing what we restricted right now is like the number.

0:05:18
The duration of The Recording, so we restricted with only two minutes, right? So if we if we increase that to 5 minutes 10 minutes, whatever that is, or maybe one hour, do we see any changes into the patterns?

0:05:35 – Speaker – 1
So that’s that’s one part for that. Beautiful and I tell my maybe you’ve got some thoughts there, but I just think to add is like. You know it comes back to something that we’ve talked about for a long time, which is helping people with different inputs to get media into the system. And like, really streamlining that workflow like in the past to collect videos that intuitively and easily is hard. And now this recording like we actually took what you know, what is a very complex functionality and I’m very happy that our actual users figured this out without that much documentation and stuff. And they have actually collected a lot of recordings and it seems very simply and intuitively, and that part is very exciting for us.

0:06:13
I think as a whole. Yeah, I just can’t talk more about the user side,

0:06:19 – Speaker – 5
but we see from a couple of users like we have speak here. We have almost 5280 recordings for just from the one user so that something is like we see that paddings like what’s going on. And yeah even like that page we have to work on that. But it’s like you know still it’s very straightforward’s like oh hey guys you can just record an you can fetch you just share this link is that is simple as that for them right? So yeah sometimes it’s like.

0:06:47 – Speaker – 1
How we make things complex and they see how things are like so easy to use so I’ll just pull up quickly just to walk, walk through this and sharing the right screen machine recorder. Yes beautiful. Just to create quickly like how easy it is like office hour. You know office hours test two test 2 you can choose to auto analyze and this to me is been something really fascinating itself is like. Odd that people are finding value without even getting the analysis.

0:07:11
Like obviously we want to push the analysis and start to see that, but at the core level, the actual capture and then the hosting of the video is inherently valuable as well too. And now save no recordings yet. Share recording and then you’ve got the ability to embed that directly. Actually in an application, yeah, go ahead. Can you talk more about what is the different for the iframe and discussed in branded page what they see as a different?

0:07:30
Yes, so the I frame here is an actual embed that you can print on a site. Or anywhere you can put this in an application an really I’m trying to think of if I have an example of how I could show this really quickly, but allows you to take this little snippet of code and if you have for example a WordPress site or any web page, put it directly on that page and then if you send that link out you can keep all your own style and branding and everything and people can go into a recording directly from there. So really powerful sort of solution in there to keep your own branding and everything and just put it into the places you want and then the custom branding is the custom branded page is actually a dedicated. Page so if you don’t have your own website, but you still want to collect recordings, you can actually do that. This won’t let me do it because I’m already tapped into video recording, but would allow you. I don’t think it’s going to.

0:08:20
Actually, I should say that I don’t think it’s gonna let me do it yet. Well, let me just see a stressor page for a second if you allow. Yeah, I think just because we’re tapped, I’m already. I’m already recording on Zoom. If you’re not recording on zoom this will.

0:08:34
This will automatically work and you can either choose to record audio or video, and I don’t actually know the breakdown of audio and video that people are collecting, but even that alone is a really interesting thing. If we go back, I think we should have one with our recording. It’s like test recorder. You can even see you know that email that came in the duration of that and then the date and then you can actually check the recording as well too. And if you do the analysis, you’re actually going to see all the insights there, which is just a beautiful sort of functionality and.

0:08:59
Talking with something was very complex in the past and making it pretty intuitive, so just something we’re really excited about and excited to be ranking on Google for. And actually seeing being used as well. Yeah, that that’s very that’s very crucial.

0:09:15 – Speaker – 5
It’s like the one equation you said. The one part at one point you say is like, what is that breakdown between the audio and video?

0:09:22 – Speaker – 1
That’s very interesting to have those statistics on paper, so anything that you’re thinking that are. You know questions that other people are asking us directly or things that are. Maybe you know, people don’t necessarily know that are in the application or power of the application or things that we just haven’t communicated well that we think anyone who check out this video should actually know. Question minute here. Well I would say that that. We’re not finding communicating well as I have just said.

0:09:53
I’m going to repeat myself here, but the way that we give people the ability to to. Sensitize their own. Categories in the in are named Entity Recognition system. It’s. It it? It’s there, we, we do I confirm formulated right now, but so The thing is that we would like it to be crowdsourced, where not that you’re creating your you can can always create your custom category of course.

0:10:24
But ability to. Provide examples and well what we have right now. 10 to 15 different categories. From arts to brands to to even names of people it just. It doesn’t.

0:10:49
It’s not always what is like, it’s it’s a big investment to make to just to think through a category and actually compose it. And that investment doesn’t really pay off until you create and you it’s it’s a. It’s a long term investment where. Where reward of finding something that is very peculiar that is adherent to particular as we call it category. His. No, I think it’s good point and I think it’s interesting part we talked about.

0:11:25
You know we were talking about yesterday. What was the what is like that? I forget the exact word. You said that so. But like the value of the value metric that we’re looking for.

0:11:34
So like. You know we talked about in the beginning. We speak. We only had audio and video and so it was like how much audio and video minutes are in the system because that means that you’re investing in it and and everything there. And then the second part became OK.

0:11:50
Now we’ve got text, so we can’t necessarily use that as as the metric. So one of those things that we were looking at was like the amount of words that are actually within the system. Because it’s like the transcription and then the actual text that you’ve written in. But then we have this sort of situation where we run into the embeddable audio and video recorder where it not everyones analyzing right away. So now we’ve got another gap, so now it’s like is the metric as as much media files as possible, whether it’s audio, video and text, because then we know that there’s like as you’re talking about and there’s an investment made in the system, and it’s a sign that there’s being value built.

0:12:24
And then there’s always also knowledge being built in there too. And then I think you’re saying a really valuable point here is like. We get very excited about named Entity entity recognition and extracting all this information, but not everyone gets excited about that, especially the technical part. But if we can reduce the friction of getting the insights back. That’s what will excite people if they don’t have to think about it.

0:12:48
But then all of a sudden something really valuable comes. That’s where speak actually grows in delivering value to our users. So I think we’re having. This is an important discussion and appreciate the insight to. Yeah, this is like the point.

0:13:05 – Speaker – 5
He said he’s like the long term investment, right? And what I see in terms of the business? It’s like the win win situation for the Speak and the customers to the users too. So it’s like, for example, a couple of companies in last few weeks. Created their categories and you know, analyze those media and also Tyler spent his own time to create the categories for them.

0:13:21
So what they see as a value in like once they once in any product like once a user see the value, the pricing usually doesn’t matter is like we at you know it speaker also pay for a couple of applications which is like you know sort of expensive in terms of the pricing. But what is the more important user is like the value metrics and that changed quite a lot in like every month I would say. Because we add a new solutions, new features and. And yeah we have to revaluate those things and that was very straightforward last year. It’s like because we just had like the audio and video and like you just have to track the minutes.

0:14:01 – Speaker – 2
That’s it. But it’s getting more complex complexity,

0:14:06 – Speaker – 1
yeah, but I understood well one thing about those there’s. Right, yeah, go ahead.

0:14:14 – Speaker – 3
One thing about those valuation metrics is that counting how many videos for how many audio, how many words even is not as indicative of how much value we generated with the system. We’re not a a library to upload and download videos, not YouTube, but where we’re instead of trying to. What we’re delivering value through the insights? Well, no, that actually. Insights are just a medium.

0:14:36
The breakthroughs that we that we increase chances of getting this is what really is valuable and this is how do you like?

0:14:48 – Speaker – 1
Measure that it’s a good question and through interactions should be quite see that tuition.

0:14:54 – Speaker – 5
If you change equation that just changed the whole perspective. If you if you start considering the the value as a breakthrough, that will change the game. If you consider the value as the insights. So if you phrase that question differently.

0:15:10 – Speaker – 3
That will change a lot. So what would be the question game question? What was the better question? So now like the one I just want to add this one part that we talk about sometimes as we talk about data being the ground level like in talking about like abstraction is we. You know you upload the information data and analytics and then insights and breakthroughs so you know what you’re asking there Tim is like. How do we if our metric was as many insights that we generated?

0:15:41
You know, great, that’s wonderful. We’ve produced thousands of insights based on all the uploads, but how many of those were useless and how many of those are valuable? And how can we actually even measure that? That’s the challenge that I’m seeing here as well. To like, there’s not this interaction part,

0:16:02 – Speaker – 5
but is there development? Do you consider the number of insight is as as a value metrics? So let me just give you a few example. So who’s gonna watch this video? So for example, for this app here in Zapier they do the different types of integrations and their value metrics is number of steps. So the bottom line is like grow with your customer, right? That’s a that’s a close bottom line for any product, any company who are running into the market.

0:16:24
So if you don’t grow with your customer, you are dead in a year or two, year, 10 years, right? So let’s go back to the example. So what’s happier? Does is like they have the plan and the pricing and the value based on the steps. So when you see the more value you are more than happy to pay for that right?

0:16:38
Because you want to grab more integrations to presents. One more example risk here, right? They have the the value metrics as a number of videos. Like if you satisfy videos and if you like no this is working. I can see more analytics.

0:16:54
I want to share more right? So their value metrics is number of videos and they will it just gonna grow with their customer. So is that if we consider come back to the point is like is that the insights as the value metrics? If it is then we have to think in that direction. If it is not as like I don’t know if that’s the right question.

0:17:10
We ask in terms of which inside are valuable and which are not.

0:17:17 – Speaker – 3
If that is the value metrics, well we can valuable valuable insights are the only ones that.

0:17:22 – Speaker – 1
Actually provoke you for a thought for something that Sparks a new idea that’s valuable and practical or creates action like what you’re talking about Tim. Like if you say you actually push that. Just as an example to a Trello card, that means we produce something in unstructured data that was so valuable that an action was taken and pushed. But there’s people probably, and I’m now I’m guilty because I’m talking for myself, but I’m seeing actions or needs in my own dashboard and I’m taking that action without any indicator. There’s no way for. Us to get that feedback that that was valuable, except that I tell that’s all.

0:17:56
Or I tell Tim. And unless we have that level of interaction with our users were not going to know that either. There’s a gap here and maybe this is precisely the to close the gap.

0:18:07 – Speaker – 3
It’s about creating a new media, so for example, as soon as you got that new idea and you have shared that with that, so we were supposed to make it as easy as possible with to create a node. Well, we do have that button, but to create a little 1010 seconds clip to just say hey well, this is what it means to me. If if two to ease the ability to create a new media and create, here is the keyboard creation of any kind of thing is that the Trello card or is it a note? Or is it recording that came out of the dashboard and evaluating that? Quite technically it’s just seeing how many clicks or how many directions were made with.

0:18:40
The targeted card targeted any size or the intent,

0:18:51 – Speaker – 1
intent list items or their award in Word cloud. Question what do you guys value more? Or is it the same a creation directly in the system for an import exactly? That’s what I’m just going to ask that questions like what is more important that internal triggers or external triggers?

0:19:09 – Speaker – 5
And in my view that’s like the board. Things are important. It’s like we don’t have to see either its internal or external. We have to see the bottom layer is like either they upload or they create is like the the source can be thousands of actions right? Or you might going for a walk you you listen something. Because it’s like, oh, I want I want to do something.

0:19:26
I want to record and I want to share, right? Or that can be any breakthroughs. You are writing something on, speak notes or you maybe see something on the dashboard is like,

0:19:38 – Speaker – 3
oh, that is interesting. So it’s like there are thousand resources are more than that. This is precisely the segmentation that we will see. If you want to share a, for example. If you want to share in a thought about walking talk, your recording is thought thanks to Justin in the recording. That and sharing that as a sharing that with everybody through a post in WordPress or otherwise. It’s this is just one of the values that are Jack of all the trades offers now.

0:20:00
The other values. Of course, the generation of ideas in the dashboard and it’s it’s own thing, so tracking all of that is important, but we just have to have to segment what the value are we offering. Is it the transcription? You know additional transcription and getting 100% transcripts, or is it something like sharing and this is also so all of them are important.

0:20:25 – Speaker – 1
It’s in. It’s hard like maybe that some of the work that needs to happen, which is the segmentation ’cause again this person. You know these wonderful people who are uploading all these embeddable recorders very different value metric than there have, like their value metric is I successfully captured that recording from my, you know, the testimonial or student or whoever it is who are actually making those recordings. As long as that successful and they got no complaints from the end user of that embeddable recorder. We’ve delivered immense value for them, so like that’s just something to think about. And then I ask that question, not really knowing the answer, but like for me creating a note internally in speak is extremely valuable, but then also when I automatically import.

0:21:02
An email through Slack that is extremely valuable, like and I know we have now more users. We have another user who has connected his email with Outlook or his speak with outlook and is automatically pulling in emails to analyze. I’m guessing that that is probably as valuable for him is when he creates notes because now it’s automatic analysis and he’s getting insights without even having to do anything. So yeah, just thought that’s that’s interesting.

0:21:33 – Speaker – 1
OK, OK, that was fine. I didn’t know that was going to be part of discussion. I know you know. Will try to keep this in time here ’cause I know we’ve all got lots of stuff to do. Is there anything that you wanted you to have priorities that you want to make sure that we do touch on in these next couple of minutes?

0:21:50 – Speaker – 3
OK go ahead vessel. Yeah the the quarter four report to just who might not get or whoever might be the new users or who might see watch this video

0:21:58 – Speaker – 5
later on so it’s like can you talk a little bit about the quarter four report like you know what you have published and what its PKI has done in terms of the business side technical side investment side. So what’s going on there?

0:22:12 – Speaker – 1
Yes, give me one second, I’m going to pull this up quickly on the on the screen so we can make sure that like there’s a little bit of a. A visual reference to this as well too. I’m going to make sure I never like to share on my normal browser ’cause people see the amount of Chrome extensions I have, so I always have to go into Incognito. But one second here I should have this popping up. Looks like weekend. You can hear me everything.

0:22:39
I’m sharing the right screen again. I always get nervous about this. Yes, good quarter for updates. So these know this was interesting. We had a little bit of a delay on this one, this time for a couple of reasons, but it’s still got a note before the end of the month and sent this out.

0:22:50
We send this out through our wonderful email system, active campaign and then share it as a web page. At least the preview and then people can actually check out the entire report. We do put a lot of work into this. This is a ton of fun every month and we know that there actually are a lot of people. Who do enjoy reading this?

0:23:07
So a little new update on the cover and then really, you know trying to get better every single time. So just one note. We didn’t have much of a celebration about this, but January night speak was two years old.

0:23:20 – Speaker – 2
Yeah exactly yeah, that’s a big accomplishment today. You know most companies you know what most,

0:23:25 – Speaker – 1
but it’s a 90% failure rate. I believe in the first 2 years of a business so we’ve made it through. You know, a large milestone already and that makes me very happy to be here with you guys.

0:23:35 – Speaker – 5
That is not a part of the talk, but like OK so any any thoughts where we going for the celebration?

0:23:41 – Speaker – 2
Are we going to outside the country? Yeah, yeah. Migration is like speaking are doing anything outside the country. We deserve something I feel like, yeah, let’s let’s we. Well let’s let’s let’s figure that out.

0:23:55 – Speaker – 1
’cause I think you know this has been a lot of work and you know you know that’s where you and I have been banging this out for two years. And Timothy. I mean, it’s been even. You’ve been here for quite awhile now and then, yeah, and we’ve all worked very hard on this. Not just you know, hours during the week, but I know we all think about this outside of work. We think about it on the weekends we this is this is not just work for us.

0:24:13
We care deeply about this is as passionate stuff. So I thank you all for them sharing that same passion with me. And anyone who does watch this, you know, two years ago, if I knew that the cyst I told vastly, they like what I envisioned from the start and to actually have a system. I know we still have gripes with it, and we still get frustrated sometimes, but it is so easy all close, exactly like it is close to this original vision. And when you create a note and all the sudden insight pops up and I see organize, here’s the team members that I just put in the note in there right there.

0:24:42
Like I, it makes my heart like it makes me want emotional sometimes because it’s like it is extremely beautiful and so thank you for all your work. Everyone here you know who has helped us along this journey. It really. It really does mean a lot and I think as a part of the quarterly update, just this re share the screen is that it’s like a thank you. Like thank you for supporting us and like you know,

0:25:07 – Speaker – 2
we’re still here. We’re still doing this. We’re working hard and you won’t spend too much time on this.

0:25:12 – Speaker – 1
But I think there’s been some really interesting parts that if you, if anyone is actually interested in sharing reports, is watching this more from their own perspective as a company,

0:25:21 – Speaker – 2
is that we’ve learned a lot.

0:25:22 – Speaker – 1
This is only, I believe, issue #3. But because of the feedback that we’ve gotten, we’ve actually learned a lot. So one of the things is like do a little summary of the company right at the start. Even if the messaging is actually changing. Even if anything is shifting that helps people just get a reminder of like what you’re doing.

0:25:34
And if you are making any changes, it just has a little bit of that impact. And then I thought one of the amazing recommendations we got from a wonderful man named Ricardo Wagner from Microsoft is said put testimonials at the top like don’t keep talking about yourself. Talk about people who are actually using the platform. And paying for the platform and what they think of it. And so to have some really awesome testimonials that was really exciting and it just helps people also format the you know what this actually is and then a couple

0:26:07 – Speaker – 2
won’t spend too much time.

0:26:08 – Speaker – 1
Well I’ll share this page out under the actual video, but like we saw an awesome increase in revenue so that’s always wonderful. As a business. You know that’s always a great thing to see. I know a lot of that coming through software, and of course some other stuff coming through analytics implementations and stuff, but it shows you know that there’s an adoption and trust with us and we’re going to continue to grow that. And then I think all of us were excited over 40 countries that have actually signed up for speak, and that’s a really exciting part that that that we see here.

0:26:34
Like I didn’t know that,

0:26:38 – Speaker – 2
and that’s a lot of people from a lot of places.

0:26:40 – Speaker – 1
Hello to everyone from different countries whose tuning in this or who’s actually seeing a couple things that you know just feature basis there. But then also, you know talked about this interview that we had with Y Combinator, which was an amazing moment. Pretty chilling story of like a year. Exactly year later getting the interview going through that process, preparing it for hearing these horror stories of like these interviews are the worst 10 minutes of your life that you’re going to ever have an then that I’ll never

0:27:05 – Speaker – 2
forget doing the interview and seeing one minute and I’m like, oh, we’re one minute into the interview and it was like, no, there’s one minute left in the Internet. So you know, like amazing moment that I’ll never forget, and you know, even though we didn’t, you know they didn’t ask us to come. We got some incredible feedback.

0:27:23 – Speaker – 1
The interview actually went well and I think it was an amazing learning learning while I’m actually not sure if there’s anything you want to add there,

0:27:31 – Speaker – 5
it was a great learning lessons and like I just want to touch upon what you said is like, you know, speaking and go through the OK as every year and we also did on the on the 22nd October 2019 and on that day we wrote on on on the whiteboards like we will apply for the Y component. See if we can. Correct the the interview for that so you know and at the same exact after next one year on the same October 22nd 2020, we received an email from the YC for the interview invitation. So that’s either the commitment that sees the discipline that says the. You know, it’s like how much we speak.

0:28:07 – Speaker – 1
Everyone is working hard to provide the solution and the solve the problem for the users so that that means a lot. Ticket also comes down to that, and I know Timothy you have a lot of love for this too, but just like the power of writing and like manifestation as well too is like putting something down and then like seeing that come to life and doing that intentional work. And I know as we’ve done OK are sometimes it feels like a lot, but every single quarter we’ve gotten better and more precise and deliver and prioritize what we’re doing better and that that makes me very excited just to see moments like that where it’s like sometimes you’re like is this even working and then it’s like.

0:28:45 – Speaker – 2
You have something like that, so I won’t spend too much more time on that. Check out that page, I’ll send it out,

0:28:50 – Speaker – 1
but just like thank you, everyone who’s allowed us to, you know, even get this far with, you know with everything that we’re doing, you know we put a lot of work into software and it’s hard to hard to do sometimes. But we were here still will send a link out. There’s a doc send link to with the entire report if you want to check that out, but thank you very much everyone. OK, got a couple more minutes left here. I have a couple of things that we maybe won’t get through all of this here.

0:29:12
Let’s let’s try to keep this 12:45 so we’ll keep it 45 minutes today at the latest and what I’m looking at that list that we talked about. So there was a little bit on there was UI and UX with Tim and I talked about a little bit, but I don’t know if you want to talk anymore. There was, that’s all you’ve done. Some pricing research. I’m not sure if you want to share any insights on that, but very fascinating stuff.

0:29:34
And really, there’s only one other part about Helper Reporter out, which I’m interested in, but might not be as valuable. The only other thing that we didn’t touch on that so was this transcript editor were asking quickly about. Yeah, so maybe that’s what you want to talk about this, and I’ll actually share the screen so you can. So we just to show that update in the transcription editor and see how that actually works. ’cause this is, this has been a question and frustration that we that we’ve actually had.

0:30:06 – Speaker – 2
So let’s start with the frustration here.

0:30:09 – Speaker – 5
So like if you go to the transcript and we have more than 550 users now and the first question, sometimes we get is like can we edit the transcript on speaker? I do you guys provide that you know functionality and we were so smart we we give a feature is like hey guys just double click you know it’s like just double click and you can edit the transcript and that an an we end up with like that was the dumbest you know decisions we ever made it’s like. You know we’re living in 2021. We are giving like double click an update. The transcript? That’s what. So simple, right? It’s like no. You have to make things damn simple.

0:30:43
Put the buttons, put the labels so they can understand how does how the system works right? It’s like yes, sometimes you have to be a smart, but sometimes you have to be a. I don’t know. It’s like yeah, so we put a button called edit transcript on top of the transcription and Tyler just click that. If it is a longer video it might take. A couple of seconds. But here Timothy is like done.

0:31:07
Amazing job, you can see on the left hand side under the video player where you can go over and you know play, pause, forward, backward and there’s one more thing I would love to cover here. Who’s gonna watch the transcript later? Part is like the loop. So the loop concept is like if you are editing any sentence it’s gonna just keep playing into that loop so you can look on and off so you can make sure that whatever you’re transcribing is perfect and let’s jump onto the Tyler on the speaker part. So what you see is like spoken by two, so that’s a system. Identify the speaker ID and you can assign, let’s say the Tyler Brighton Becauses like speaker and if you enter it will ask you to change all the names from 2 to Tyler an if you say yes, you can see all the number two will change to the Taylor Brighton.

0:32:02 – Speaker – 2
Do we have anymore? Sure let’s try #3 or #1.

0:32:05 – Speaker – 1
We can see lots of #3 this might be someone else but just to just to just because.

0:32:11 – Speaker – 2
Beautiful, perfect and you can see total 369 speaker change from 3 to Tyler Brighton so it’s sort of a long transcription almost one hour long video and a couple

0:32:22 – Speaker – 5
of things over here to say there’s like if you go to the find and replace, that’s the easiest thing. If you are trying to replace any specific name. Any company details. Alexa search Tyler. And just search to find yeah and you will see total eight matches and we’re still working on that where you can go and drag and drop and you know you can see all the various exactly talaris mentioned, so we’re still trying to improve every single day the transcription.

0:32:48
But we always think about what is the first thing we can give as a value to our users. So this is the part. And if you want to add the transcription we have beautiful plus and plus button so you can add if you want to breakdown the transcription into the small. Start time, end time. If you want to merge let’s say OK, Justin if you want to merge with the sentences, that’s also you can do by deleting that card and the last thing I want to cover is like you can see that black play button tire is like if you guys click that it’s going to play into the loop just in how I’m doing and how you again this like that part.

0:33:20
So yeah I think so.

0:33:28 – Speaker – 2
Tim if you want to add anything. Yeah Timothy Timothy was the huge force behind this so Tim if you have any thoughts that you want to add. Like thank you so much for building.

0:33:38 – Speaker – 1
This is a beautiful, beautiful system. It really is incredible. Well,

0:33:42 – Speaker – 3
I’m glad it does. Is that we do have customers for this and that it’s actually useful. The only thing I was. More than more than excited about is to actually. Scale it up an hour. Human transcription service is something that.

0:33:59
Enabling you to do just that is to just outsource it. If if there is nothing to, if there is. If there’s nothing to be embarrassed by in your media, I tested that on one of my personal home videos. Now that wasn’t it, but it was embarrassing before the person who gave feedback later.

0:34:27 – Speaker – 2
Anyway, if you have no problem with sharing your videos,

0:34:31 – Speaker – 3
you can easily transcribe that and providing additional fields like speaker names would enable. Would enable a remote work for us to a human person to actually know what is your name and so the transport will will perfectly well will indicate that an Glossary is something that I did find 2. You know many things that, between many things that we say between accents and. And I mean not only accents, but really. The styles of speech are different. Ann and I found Tyler and Tyler.

0:35:10
You speak like a true Canadian and it’s. So I just wanted to ask you that.

0:35:20 – Speaker – 5
So how for the users this Glossary part can help and how the speaker name so how they can add they can add into the random order or like you know how? How does that work?

0:35:31 – Speaker – 1
Can you talk more about in that direction? Sure, well the order part is important because after all names may sometimes be feminine and muscle in meaning that you don’t really know who’s speaking fast and in the

0:35:47 – Speaker – 3
media as it goes. So the order is important. You may as well start with somebody who’s if you do not really know, start with somebody who. Hosts the interview or whatever the type of media it is. It’s better to start with a name for people who with the with the name of the person who spoke first with. Now with grocery cart. Brand names are often, especially if it’s not a really well known company may be missed out very easily, so it’s worth saying that’s PKI is spelled speak AI and not anyone anywhere any other different way.

0:36:19
And actually, that’s all we. I I but. If you know if you know that you’re utilizing some custom wording or keywords that you’re utilizing in, I know I know a couple of families who are actually who have like 3 languages. They just speak through German, French and English and all together and half and half Norwegian in Seoul just mixed up and they talk an actually interested if we’d be able to. We have desires to support many other languages and be more inclusive to our customers.

0:36:59
But it’s it’s in the road map, right? Additional instructions is something that of course you can. You can mention that not to not to transcribe anything that somebody just. Shouted in the background or or just the other person. If you don’t really love that person.

0:37:29 – Speaker – 2
Um? No, that didn’t came out very well. I’d like to visit, is it mandatory to input this very diff like someone want to transcribe the media?

0:37:39 – Speaker – 3
Or like it’s like just the optional at speakers like is it mandatory fields when you confirm and pay for that? None of these things are required unless only the speaker name, because at least one person was talking or even if it is not a person. And if it’s was a Siri or Alexa,

0:37:58 – Speaker – 1
please put it there. And I mean and then I mean just to add that what we’re actually trying to do, and I think I can stop sharing that there is like. You know we’re trying to improve the accuracy of the transcript for the final for the final outcome that you get back. So trying to make it as professional as possible and there are real people on the end of this, so you’re actually helping people have a much more enjoyable, easy, intuitive process to get that final accurate transcript, and not only the transcript, but once you get the transcript back, you know you can re analyze it and everything becomes more accurate, so it’s really good for you know, publishing professional content that’s accurate, but it’s also for you know, cleaning data sets for analysis or real research, and that’s you know what we believe is. You know, very exciting, and I think just to add, is like we’ve done it. We’ve. This is a pretty complex process, but we have done our absolute best to make it as intuitive as possible.

0:38:46
It automatically calculates the rate, how long the media is. That’s what generates the pricing. Then we know how long it’s going to actually take. The human transcriber, and we built everything around that, and so this process that used to be very difficult, and maybe that you would only get a very simplistic for example Word document back now you get the power of speaking this amazing engine with also accurate transcriptions all. In this very intuitive way, so it’s a huge addition to our system.

0:39:13
I’m very excited about, and you know, maybe we’ll cut this clip and share this out specifically, ’cause this is just one more part under the transcript,

0:39:23 – Speaker – 5
right? Is like the question you might ask, is like, why should I transcribed? Why should I request for the human transcription already paid for this automatic transcription and the couple of things you might want it to go through that flow is number one is like you want to. What tire size like you need more clean data set. You need more clean. The insights from the transcription right there might be sometimes because of your accent that the company name the person name might reflect a little bit off, so that might help you to get more insight.

0:39:50
The second point you might need the human transcription because if you want to share on the WordPress or if you want to generate a report if you are putting in your research. If you’re putting in your units like the company UI, UX research or any any stuff you are doing so that helps you a lot to get more accurate transcription with the speaker identification. And a tired bodies like a few Publix on the let’s say the word press you can put below the whole transcription so any few if we will cover the WordPress part we already covered into the first. Group by. You can put the whole transcription below your media, so that helps you a lot with the pure insides.

0:40:27
So these are the couple of reasons why you might be interested to try that solution. So yeah, if you want to add anything,

0:40:35 – Speaker – 2
no no, I think that’s kind of my thing,

0:40:37 – Speaker – 1
but will do once everything maybe in the next office hours will do a screen share of the setting up that WordPress integration ’cause that is beautiful and powerful and doesn’t make just speak the input system. It makes it the output system for publishing and content. And like you said the embeddable player and then the transcript has a ton of benefits for users who are trying to grow or. Make make a medium or interactive or just accessible and. So that’s all wonderful. We’re at 12:45, so we did a good job here.

0:41:03
Is there anything I have lots of things I want to talk about it, just I think this is. I think we now this is much better than our last one.

0:41:12 – Speaker – 2
I think we’re getting better at this already.

0:41:14 – Speaker – 1
Tim rattles or anything else that you just want to wrap up and say for office hours #2. Timothy, we need to do more air.

0:41:24 – Speaker – 2
But next year, what is AR for anyone who doesn’t?

0:41:30 – Speaker – 3
So commended reality. We’re thinking about the space, you know there is. There is much to say about our abilities as humans to process information spatially. Instead of, you know, reading it off of screen or and visually indeed. But visual processing of information we already sort of looked into this, but data visualization and did our best to show the insights that really under dashboard in a very perceptible way. But at the same time there is very little of this sort of procession off of that an.

0:41:55
To really improve that radically, not just to enhance it slightly. Is to jump into another medium into space an, and if if you know we do have a platform in that owns a quest to which, which is quite a quite a game, yeah, and we would on the technical side, we’d love to. Actually, go ahead and play around with that, because arranging notes in space or even replaying some of the notes with environmental impact played upon you. It’s just something that is in our dreams in varying ideas or feedback. It will be great to hear from anybody who owns owns any of our mix mixed reality, extended reality or augmented virtual reality headsets out there developers would.

0:42:48
Shout out, shout out to us.

0:42:58 – Speaker – 5
That’s a very good trigger point to one of our next office server is like Speak AIA our product and that’s that’s one of the reasons. Like you know, I first invested into the AI’s like yes, that’s the direction we want to go. It just like that at that time. And like, yeah, we’re going to have the our product. I don’t want to commit any timeline, but probably soon that’s what I wanted to say. A lot of thoughts or team of you already covered quite a bit on that, and that might be we will cover into the in the future office hours about this PKI here product.

0:43:31 – Speaker – 1
I’ll just add, you know my view on this is, you know I want this as soon as possible. I love this stuff and like there’s just what Timothy talk about is like this spatial part and I felt it with this half life game we’ve been playing is it’s not. You’re just viewing your feeling, you know, and like we talk about that ultimate goal of speak. Which is breakthroughs. I think that’s how we get so much closer to unlocking breakthroughs as you feel.

0:43:50
The impact of it, and so that gives me goosebumps. And there it makes me so excited. And thank you for bringing that up. Tim. Wonderful, wonderful thing, that’s all.

0:44:04
One last tease here. You showed me something yesterday. I’m very excited about that. He’s just a surprise for our users and they might be.

0:44:16 – Speaker – 5
Yeah, so do you want me to talk about in there? Do you hate to wait one more week?

0:44:22 – Speaker – 2
I’ll wait, we can wait what we’re leaving them hanging. OK alright we’re not going to talk about it today. There’s something coming that is very,

0:44:31 – Speaker – 1
very exciting. So anyone who watch is this will talk about this in the next office hours.

0:44:38 – Speaker – 2
I can’t wait. I’ll shut up before I reveal anything too much, but it is wonderful.

0:44:45 – Speaker – 5
Three, we’re not going to charge anything for that, and it’s so useful for you. I just I just add a little bit more details about that. It’s completely free. Number 1 #2 it’s a one right click and you can fetch anything onto the speak. And that’s what I only can say will see into the next office servers.

0:45:00
What is that? Ask the next office hour video and and don’t miss that.

0:45:11 – Speaker – 2
OK, don’t ruin it. I see you’re opening your mouth. Do you even know this company even though I don’t know? I have no idea, but but I can guess here.

0:45:19 – Speaker – 3
My guess is that it’s. I’m not going to reveal anything here, but this is something that may enable users like me an you to incorporate, incorporate, speak into their workflow. Without changing it too much and experience the impact of speak. Through everything that you’re doing already,

0:45:45 – Speaker – 2
yeah, that’s a very good idea. No more OK, OK, we’re done. This is a wonderful office hours, so I’m going to shut off this recording.

0:45:54 – Speaker – 1
But thank you to anyone who’s watching this tuning in this, I hope you enjoy this as much as I did. Thank you very much for all the support. Thank you everyone. 

 

 

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email
Share on reddit

Subscribe To Our Newsletter

Harness the collective intelligence on our our journey.

More To Explore

Capture. Analyze. Excel.

We’re building technology to help you enhance your life.
Take the next step on your journey today. 

Office Hours 3: With Financial Advisor Joe “Budget Boss” Francis On Content & Growing His Business

Office Hours 3: With Financial Advisor Joe “Budget Boss” Francis On Content & Growing His Business

Office Hours 3: With Financial Advisor Joe “Budget Boss” Francis On Content & Growing His Business

Speak Ai Office Hours 03 With Joe Budget Boss Francis Featured Image

Join our next office hours on Friday at 12:00 PM EST!

What Is Speak Ai Office Hours?

The Speak Ai team is doing routine virtual get-togethers that anyone can join! We share updates, have lively discussions, answer questions, and figure out how to solve exciting and complex problems together.

In This Discussion:

Awesome Speak Ai Office Hours session with Financial Advisor Joseph James Francis known as the “Budget Boss” on content and growing his business.

In a super-competitive business, Joe has grown his website https://www.budgetboss.ca to reach thousands of people each month, built his social media following to over 25,000 and expanded his business for his best year yet in 2020.

We talk about how prolific content creation has helped spur that growth and ways to make valuable content production efficient and effective.

Thank you so much for joining Joe! A ton of amazing insights here.

Join us next week at our weekly office hours at 12:00 PM EST. 

What Does Speak Ai Do?

Over 540 individuals and teams use Speak to automatically capture, analyze and transform media into incredible assets for growth.

Customers are harnessing Speak’s media capabilities to save time, increase productivity, improve research, optimize well-being, grow search engine rankings and more.

The Speak Ai team is doing routine virtual get-togethers that anyone can join! We share updates, have lively discussions, answer questions, and figure out how to solve exciting and complex problems together.

Resources From Office Hours

Help A Reporter Out

If You Would Like To Contribute

Sign up for free at (and share your feedback – we value it a lot):

http://app.speakai.co/auth/register

Follow us on LinkedIn:

https://www.linkedin.com/company/speakai-co

Follow us on Twitter:

Follow us on Instagram:

https://www.instagram.com/speakai.co/

Join our Slack Community:

https://join.slack.com/t/speakai-co/shared_invite/zt-l8q0adb9-G2cLFX0fuP2pVp1SOgzOhw

Check out our Public Product Roadmap:

https://trello.com/b/sVzTR3pd/speak-ai-public-roadmap

Follow our Indie Hackers profile:
https://www.indiehackers.com/product/speak-ai-inc

0:00:00 – Speaker – 1
And I think you know part of that is that we’re working really hard to make. This better onboarding experience right now and part of it was part of the first part. We looked at a mental thanks for joining the lower part of the first part of that was like how can we on board someone and then actually get them to for example right? The first text note and then I think we even talked about. Can we give them some props so that that text note actually reveals something in the default categories, but then the next step is maybe to get them to create their own first custom category.

0:00:26
I know you don’t like that term or a way to. Make that magical sort of trigger kind of happened now. Like there there nice background. So I I personally you know as we get deeper into analyzing audio and video, you start to learn a lot more. Like I I I found two the other day that I hadn’t thought of before.

0:00:44
One of them was communication so it was like every time someone says I’m going to email you or I’m going to slack, you or I’m going to text you, that’s really. Do something about it and check your push.

0:00:59 – Speaker – 2
Trello is which would enable us to actually do something about it. Make the speech executive was a I love that. And then the other one. This was silly. One was colors.

0:01:09 – Speaker – 1
I just like colors like that’s a simple category that actually has meaning, especially if you’re a designer or something like that and then becomes very personalized again based on it. And I think that was just one last note. Was that wonderful advisor that we had sent to some message after we set up that quarterly update and sort of. I think a lot of things that sort of triggered in his mind. And he said that he had been getting these long videos from the executive team to basically say, you know. Watch these videos and he’s like I could watch videos all day.

0:01:36
And most of this actually isn’t useful. I’m a high value employee and I could waste my entire day watching these videos. Can you help me find only the three things that actually matter to me so I can get those points and then it’s like what are those things he’s a customer success manager? Is every time someone mentions customer success, is every time someone mentions his name specifically? What are those things that would help him eliminate 85% of watch time to only get the crucial information?

0:02:02
Yep. Cancel hello hello.

0:02:13 – Speaker – 2
We jump deep into this right away. Yes, just yeah, that’s what I was wondering.

0:02:17 – Speaker – 1
I thought you said then jump in the middle of something little introduction by just to redo the introduction. Hello everyone, office hours two we will be posting this on YouTube after and then also directly in the Speak app. So I’ve sent to Tim like the goal of this is how can we make this is valuable for people as possible who watch it in the future and hopefully as we were saying like this is going to be the most recent video in the Speak app in the sample Media library. So you know these are up to date. Things that they’re actually getting that we want to make sure that we’re providing value for it, right? Yeah, correct, correct. So speaking so I guess just one of the things that we have, we actually had a little bit more genocide.

0:02:55
Lauren Lawrence double book. So he’s not going to be joining us, so it looks like it’s us 3 today. But like one of the things that we had because we know that we could talk about a lot of things. But it’s like, what are the things that people, users, customers or prospective customers are asking us the most like? How can we actually help share that information?

0:03:13
Just to kick this off, one thing, yeah, our double jumping is like what I see the pattern right now because we set up a couple of system on the admin side so we can

0:03:27 – Speaker – 5
understand what’s going on on the platform, right? Tyler and what we see the pattern on this PKI at this moment is like people is like this. Embeddable recorders like just skyrocketing people are creating. We see a triggers almost every single day. Someone, someone created a new recorder or someone fetch the new recordings out of out of that.

0:03:42
And Tyler, you did a great job on that marketing campaign is like the embeddable record is like the first page. If anyone search on the Google search. So that’s I think so. The trigger points, and the patterns we see on this PKI from last couple of days. The couple of people also started using the Zapier integration, so who don’t know this app integration.

0:04:07
You can integrate the the text or notes on you. Confess your emails. Tara can talk more about that. How he’s using Zapier integration at this moment? And this week we also fixed a couple of things so you can fetch the YouTube video in other third party videos directly onto the speak with this sort of integrations. So that’s two or three patterns.

0:04:28
What I see is number 1 record are #2, Zapier, integrations and #3 the text nodes. And maybe that’s how you could you share?

0:04:38 – Speaker – 1
Like what do you think? It’s amazing that were first of all seeing this adoption, but what do you think or users? Why do they find this valuable? And why are they setting these things up?

0:04:51 – Speaker – 5
That is a very good question, and the first thought I had in my mind is, like, you know, it’s like it’s the first thing is like you when you see the first article on the Google search for Sling, you just right, you just click and see like how how? How does that work right? And the number 2 is like they can see the analytics. It’s completely free right now via HP care we don’t charge anything for the recorder, so that is also in terms of the benefit for the customer, right? They’re getting the testimonials and stuff, but one thing what we restricted right now is like the number.

0:05:18
The duration of The Recording, so we restricted with only two minutes, right? So if we if we increase that to 5 minutes 10 minutes, whatever that is, or maybe one hour, do we see any changes into the patterns?

0:05:35 – Speaker – 1
So that’s that’s one part for that. Beautiful and I tell my maybe you’ve got some thoughts there, but I just think to add is like. You know it comes back to something that we’ve talked about for a long time, which is helping people with different inputs to get media into the system. And like, really streamlining that workflow like in the past to collect videos that intuitively and easily is hard. And now this recording like we actually took what you know, what is a very complex functionality and I’m very happy that our actual users figured this out without that much documentation and stuff. And they have actually collected a lot of recordings and it seems very simply and intuitively, and that part is very exciting for us.

0:06:13
I think as a whole. Yeah, I just can’t talk more about the user side,

0:06:19 – Speaker – 5
but we see from a couple of users like we have speak here. We have almost 5280 recordings for just from the one user so that something is like we see that paddings like what’s going on. And yeah even like that page we have to work on that. But it’s like you know still it’s very straightforward’s like oh hey guys you can just record an you can fetch you just share this link is that is simple as that for them right? So yeah sometimes it’s like.

0:06:47 – Speaker – 1
How we make things complex and they see how things are like so easy to use so I’ll just pull up quickly just to walk, walk through this and sharing the right screen machine recorder. Yes beautiful. Just to create quickly like how easy it is like office hour. You know office hours test two test 2 you can choose to auto analyze and this to me is been something really fascinating itself is like. Odd that people are finding value without even getting the analysis.

0:07:11
Like obviously we want to push the analysis and start to see that, but at the core level, the actual capture and then the hosting of the video is inherently valuable as well too. And now save no recordings yet. Share recording and then you’ve got the ability to embed that directly. Actually in an application, yeah, go ahead. Can you talk more about what is the different for the iframe and discussed in branded page what they see as a different?

0:07:30
Yes, so the I frame here is an actual embed that you can print on a site. Or anywhere you can put this in an application an really I’m trying to think of if I have an example of how I could show this really quickly, but allows you to take this little snippet of code and if you have for example a WordPress site or any web page, put it directly on that page and then if you send that link out you can keep all your own style and branding and everything and people can go into a recording directly from there. So really powerful sort of solution in there to keep your own branding and everything and just put it into the places you want and then the custom branding is the custom branded page is actually a dedicated. Page so if you don’t have your own website, but you still want to collect recordings, you can actually do that. This won’t let me do it because I’m already tapped into video recording, but would allow you. I don’t think it’s going to.

0:08:20
Actually, I should say that I don’t think it’s gonna let me do it yet. Well, let me just see a stressor page for a second if you allow. Yeah, I think just because we’re tapped, I’m already. I’m already recording on Zoom. If you’re not recording on zoom this will.

0:08:34
This will automatically work and you can either choose to record audio or video, and I don’t actually know the breakdown of audio and video that people are collecting, but even that alone is a really interesting thing. If we go back, I think we should have one with our recording. It’s like test recorder. You can even see you know that email that came in the duration of that and then the date and then you can actually check the recording as well too. And if you do the analysis, you’re actually going to see all the insights there, which is just a beautiful sort of functionality and.

0:08:59
Talking with something was very complex in the past and making it pretty intuitive, so just something we’re really excited about and excited to be ranking on Google for. And actually seeing being used as well. Yeah, that that’s very that’s very crucial.

0:09:15 – Speaker – 5
It’s like the one equation you said. The one part at one point you say is like, what is that breakdown between the audio and video?

0:09:22 – Speaker – 1
That’s very interesting to have those statistics on paper, so anything that you’re thinking that are. You know questions that other people are asking us directly or things that are. Maybe you know, people don’t necessarily know that are in the application or power of the application or things that we just haven’t communicated well that we think anyone who check out this video should actually know. Question minute here. Well I would say that that. We’re not finding communicating well as I have just said.

0:09:53
I’m going to repeat myself here, but the way that we give people the ability to to. Sensitize their own. Categories in the in are named Entity Recognition system. It’s. It it? It’s there, we, we do I confirm formulated right now, but so The thing is that we would like it to be crowdsourced, where not that you’re creating your you can can always create your custom category of course.

0:10:24
But ability to. Provide examples and well what we have right now. 10 to 15 different categories. From arts to brands to to even names of people it just. It doesn’t.

0:10:49
It’s not always what is like, it’s it’s a big investment to make to just to think through a category and actually compose it. And that investment doesn’t really pay off until you create and you it’s it’s a. It’s a long term investment where. Where reward of finding something that is very peculiar that is adherent to particular as we call it category. His. No, I think it’s good point and I think it’s interesting part we talked about.

0:11:25
You know we were talking about yesterday. What was the what is like that? I forget the exact word. You said that so. But like the value of the value metric that we’re looking for.

0:11:34
So like. You know we talked about in the beginning. We speak. We only had audio and video and so it was like how much audio and video minutes are in the system because that means that you’re investing in it and and everything there. And then the second part became OK.

0:11:50
Now we’ve got text, so we can’t necessarily use that as as the metric. So one of those things that we were looking at was like the amount of words that are actually within the system. Because it’s like the transcription and then the actual text that you’ve written in. But then we have this sort of situation where we run into the embeddable audio and video recorder where it not everyones analyzing right away. So now we’ve got another gap, so now it’s like is the metric as as much media files as possible, whether it’s audio, video and text, because then we know that there’s like as you’re talking about and there’s an investment made in the system, and it’s a sign that there’s being value built.

0:12:24
And then there’s always also knowledge being built in there too. And then I think you’re saying a really valuable point here is like. We get very excited about named Entity entity recognition and extracting all this information, but not everyone gets excited about that, especially the technical part. But if we can reduce the friction of getting the insights back. That’s what will excite people if they don’t have to think about it.

0:12:48
But then all of a sudden something really valuable comes. That’s where speak actually grows in delivering value to our users. So I think we’re having. This is an important discussion and appreciate the insight to. Yeah, this is like the point.

0:13:05 – Speaker – 5
He said he’s like the long term investment, right? And what I see in terms of the business? It’s like the win win situation for the Speak and the customers to the users too. So it’s like, for example, a couple of companies in last few weeks. Created their categories and you know, analyze those media and also Tyler spent his own time to create the categories for them.

0:13:21
So what they see as a value in like once they once in any product like once a user see the value, the pricing usually doesn’t matter is like we at you know it speaker also pay for a couple of applications which is like you know sort of expensive in terms of the pricing. But what is the more important user is like the value metrics and that changed quite a lot in like every month I would say. Because we add a new solutions, new features and. And yeah we have to revaluate those things and that was very straightforward last year. It’s like because we just had like the audio and video and like you just have to track the minutes.

0:14:01 – Speaker – 2
That’s it. But it’s getting more complex complexity,

0:14:06 – Speaker – 1
yeah, but I understood well one thing about those there’s. Right, yeah, go ahead.

0:14:14 – Speaker – 3
One thing about those valuation metrics is that counting how many videos for how many audio, how many words even is not as indicative of how much value we generated with the system. We’re not a a library to upload and download videos, not YouTube, but where we’re instead of trying to. What we’re delivering value through the insights? Well, no, that actually. Insights are just a medium.

0:14:36
The breakthroughs that we that we increase chances of getting this is what really is valuable and this is how do you like?

0:14:48 – Speaker – 1
Measure that it’s a good question and through interactions should be quite see that tuition.

0:14:54 – Speaker – 5
If you change equation that just changed the whole perspective. If you if you start considering the the value as a breakthrough, that will change the game. If you consider the value as the insights. So if you phrase that question differently.

0:15:10 – Speaker – 3
That will change a lot. So what would be the question game question? What was the better question? So now like the one I just want to add this one part that we talk about sometimes as we talk about data being the ground level like in talking about like abstraction is we. You know you upload the information data and analytics and then insights and breakthroughs so you know what you’re asking there Tim is like. How do we if our metric was as many insights that we generated?

0:15:41
You know, great, that’s wonderful. We’ve produced thousands of insights based on all the uploads, but how many of those were useless and how many of those are valuable? And how can we actually even measure that? That’s the challenge that I’m seeing here as well. To like, there’s not this interaction part,

0:16:02 – Speaker – 5
but is there development? Do you consider the number of insight is as as a value metrics? So let me just give you a few example. So who’s gonna watch this video? So for example, for this app here in Zapier they do the different types of integrations and their value metrics is number of steps. So the bottom line is like grow with your customer, right? That’s a that’s a close bottom line for any product, any company who are running into the market.

0:16:24
So if you don’t grow with your customer, you are dead in a year or two, year, 10 years, right? So let’s go back to the example. So what’s happier? Does is like they have the plan and the pricing and the value based on the steps. So when you see the more value you are more than happy to pay for that right?

0:16:38
Because you want to grab more integrations to presents. One more example risk here, right? They have the the value metrics as a number of videos. Like if you satisfy videos and if you like no this is working. I can see more analytics.

0:16:54
I want to share more right? So their value metrics is number of videos and they will it just gonna grow with their customer. So is that if we consider come back to the point is like is that the insights as the value metrics? If it is then we have to think in that direction. If it is not as like I don’t know if that’s the right question.

0:17:10
We ask in terms of which inside are valuable and which are not.

0:17:17 – Speaker – 3
If that is the value metrics, well we can valuable valuable insights are the only ones that.

0:17:22 – Speaker – 1
Actually provoke you for a thought for something that Sparks a new idea that’s valuable and practical or creates action like what you’re talking about Tim. Like if you say you actually push that. Just as an example to a Trello card, that means we produce something in unstructured data that was so valuable that an action was taken and pushed. But there’s people probably, and I’m now I’m guilty because I’m talking for myself, but I’m seeing actions or needs in my own dashboard and I’m taking that action without any indicator. There’s no way for. Us to get that feedback that that was valuable, except that I tell that’s all.

0:17:56
Or I tell Tim. And unless we have that level of interaction with our users were not going to know that either. There’s a gap here and maybe this is precisely the to close the gap.

0:18:07 – Speaker – 3
It’s about creating a new media, so for example, as soon as you got that new idea and you have shared that with that, so we were supposed to make it as easy as possible with to create a node. Well, we do have that button, but to create a little 1010 seconds clip to just say hey well, this is what it means to me. If if two to ease the ability to create a new media and create, here is the keyboard creation of any kind of thing is that the Trello card or is it a note? Or is it recording that came out of the dashboard and evaluating that? Quite technically it’s just seeing how many clicks or how many directions were made with.

0:18:40
The targeted card targeted any size or the intent,

0:18:51 – Speaker – 1
intent list items or their award in Word cloud. Question what do you guys value more? Or is it the same a creation directly in the system for an import exactly? That’s what I’m just going to ask that questions like what is more important that internal triggers or external triggers?

0:19:09 – Speaker – 5
And in my view that’s like the board. Things are important. It’s like we don’t have to see either its internal or external. We have to see the bottom layer is like either they upload or they create is like the the source can be thousands of actions right? Or you might going for a walk you you listen something. Because it’s like, oh, I want I want to do something.

0:19:26
I want to record and I want to share, right? Or that can be any breakthroughs. You are writing something on, speak notes or you maybe see something on the dashboard is like,

0:19:38 – Speaker – 3
oh, that is interesting. So it’s like there are thousand resources are more than that. This is precisely the segmentation that we will see. If you want to share a, for example. If you want to share in a thought about walking talk, your recording is thought thanks to Justin in the recording. That and sharing that as a sharing that with everybody through a post in WordPress or otherwise. It’s this is just one of the values that are Jack of all the trades offers now.

0:20:00
The other values. Of course, the generation of ideas in the dashboard and it’s it’s own thing, so tracking all of that is important, but we just have to have to segment what the value are we offering. Is it the transcription? You know additional transcription and getting 100% transcripts, or is it something like sharing and this is also so all of them are important.

0:20:25 – Speaker – 1
It’s in. It’s hard like maybe that some of the work that needs to happen, which is the segmentation ’cause again this person. You know these wonderful people who are uploading all these embeddable recorders very different value metric than there have, like their value metric is I successfully captured that recording from my, you know, the testimonial or student or whoever it is who are actually making those recordings. As long as that successful and they got no complaints from the end user of that embeddable recorder. We’ve delivered immense value for them, so like that’s just something to think about. And then I ask that question, not really knowing the answer, but like for me creating a note internally in speak is extremely valuable, but then also when I automatically import.

0:21:02
An email through Slack that is extremely valuable, like and I know we have now more users. We have another user who has connected his email with Outlook or his speak with outlook and is automatically pulling in emails to analyze. I’m guessing that that is probably as valuable for him is when he creates notes because now it’s automatic analysis and he’s getting insights without even having to do anything. So yeah, just thought that’s that’s interesting.

0:21:33 – Speaker – 1
OK, OK, that was fine. I didn’t know that was going to be part of discussion. I know you know. Will try to keep this in time here ’cause I know we’ve all got lots of stuff to do. Is there anything that you wanted you to have priorities that you want to make sure that we do touch on in these next couple of minutes?

0:21:50 – Speaker – 3
OK go ahead vessel. Yeah the the quarter four report to just who might not get or whoever might be the new users or who might see watch this video

0:21:58 – Speaker – 5
later on so it’s like can you talk a little bit about the quarter four report like you know what you have published and what its PKI has done in terms of the business side technical side investment side. So what’s going on there?

0:22:12 – Speaker – 1
Yes, give me one second, I’m going to pull this up quickly on the on the screen so we can make sure that like there’s a little bit of a. A visual reference to this as well too. I’m going to make sure I never like to share on my normal browser ’cause people see the amount of Chrome extensions I have, so I always have to go into Incognito. But one second here I should have this popping up. Looks like weekend. You can hear me everything.

0:22:39
I’m sharing the right screen again. I always get nervous about this. Yes, good quarter for updates. So these know this was interesting. We had a little bit of a delay on this one, this time for a couple of reasons, but it’s still got a note before the end of the month and sent this out.

0:22:50
We send this out through our wonderful email system, active campaign and then share it as a web page. At least the preview and then people can actually check out the entire report. We do put a lot of work into this. This is a ton of fun every month and we know that there actually are a lot of people. Who do enjoy reading this?

0:23:07
So a little new update on the cover and then really, you know trying to get better every single time. So just one note. We didn’t have much of a celebration about this, but January night speak was two years old.

0:23:20 – Speaker – 2
Yeah exactly yeah, that’s a big accomplishment today. You know most companies you know what most,

0:23:25 – Speaker – 1
but it’s a 90% failure rate. I believe in the first 2 years of a business so we’ve made it through. You know, a large milestone already and that makes me very happy to be here with you guys.

0:23:35 – Speaker – 5
That is not a part of the talk, but like OK so any any thoughts where we going for the celebration?

0:23:41 – Speaker – 2
Are we going to outside the country? Yeah, yeah. Migration is like speaking are doing anything outside the country. We deserve something I feel like, yeah, let’s let’s we. Well let’s let’s let’s figure that out.

0:23:55 – Speaker – 1
’cause I think you know this has been a lot of work and you know you know that’s where you and I have been banging this out for two years. And Timothy. I mean, it’s been even. You’ve been here for quite awhile now and then, yeah, and we’ve all worked very hard on this. Not just you know, hours during the week, but I know we all think about this outside of work. We think about it on the weekends we this is this is not just work for us.

0:24:13
We care deeply about this is as passionate stuff. So I thank you all for them sharing that same passion with me. And anyone who does watch this, you know, two years ago, if I knew that the cyst I told vastly, they like what I envisioned from the start and to actually have a system. I know we still have gripes with it, and we still get frustrated sometimes, but it is so easy all close, exactly like it is close to this original vision. And when you create a note and all the sudden insight pops up and I see organize, here’s the team members that I just put in the note in there right there.

0:24:42
Like I, it makes my heart like it makes me want emotional sometimes because it’s like it is extremely beautiful and so thank you for all your work. Everyone here you know who has helped us along this journey. It really. It really does mean a lot and I think as a part of the quarterly update, just this re share the screen is that it’s like a thank you. Like thank you for supporting us and like you know,

0:25:07 – Speaker – 2
we’re still here. We’re still doing this. We’re working hard and you won’t spend too much time on this.

0:25:12 – Speaker – 1
But I think there’s been some really interesting parts that if you, if anyone is actually interested in sharing reports, is watching this more from their own perspective as a company,

0:25:21 – Speaker – 2
is that we’ve learned a lot.

0:25:22 – Speaker – 1
This is only, I believe, issue #3. But because of the feedback that we’ve gotten, we’ve actually learned a lot. So one of the things is like do a little summary of the company right at the start. Even if the messaging is actually changing. Even if anything is shifting that helps people just get a reminder of like what you’re doing.

0:25:34
And if you are making any changes, it just has a little bit of that impact. And then I thought one of the amazing recommendations we got from a wonderful man named Ricardo Wagner from Microsoft is said put testimonials at the top like don’t keep talking about yourself. Talk about people who are actually using the platform. And paying for the platform and what they think of it. And so to have some really awesome testimonials that was really exciting and it just helps people also format the you know what this actually is and then a couple

0:26:07 – Speaker – 2
won’t spend too much time.

0:26:08 – Speaker – 1
Well I’ll share this page out under the actual video, but like we saw an awesome increase in revenue so that’s always wonderful. As a business. You know that’s always a great thing to see. I know a lot of that coming through software, and of course some other stuff coming through analytics implementations and stuff, but it shows you know that there’s an adoption and trust with us and we’re going to continue to grow that. And then I think all of us were excited over 40 countries that have actually signed up for speak, and that’s a really exciting part that that that we see here.

0:26:34
Like I didn’t know that,

0:26:38 – Speaker – 2
and that’s a lot of people from a lot of places.

0:26:40 – Speaker – 1
Hello to everyone from different countries whose tuning in this or who’s actually seeing a couple things that you know just feature basis there. But then also, you know talked about this interview that we had with Y Combinator, which was an amazing moment. Pretty chilling story of like a year. Exactly year later getting the interview going through that process, preparing it for hearing these horror stories of like these interviews are the worst 10 minutes of your life that you’re going to ever have an then that I’ll never

0:27:05 – Speaker – 2
forget doing the interview and seeing one minute and I’m like, oh, we’re one minute into the interview and it was like, no, there’s one minute left in the Internet. So you know, like amazing moment that I’ll never forget, and you know, even though we didn’t, you know they didn’t ask us to come. We got some incredible feedback.

0:27:23 – Speaker – 1
The interview actually went well and I think it was an amazing learning learning while I’m actually not sure if there’s anything you want to add there,

0:27:31 – Speaker – 5
it was a great learning lessons and like I just want to touch upon what you said is like, you know, speaking and go through the OK as every year and we also did on the on the 22nd October 2019 and on that day we wrote on on on the whiteboards like we will apply for the Y component. See if we can. Correct the the interview for that so you know and at the same exact after next one year on the same October 22nd 2020, we received an email from the YC for the interview invitation. So that’s either the commitment that sees the discipline that says the. You know, it’s like how much we speak.

0:28:07 – Speaker – 1
Everyone is working hard to provide the solution and the solve the problem for the users so that that means a lot. Ticket also comes down to that, and I know Timothy you have a lot of love for this too, but just like the power of writing and like manifestation as well too is like putting something down and then like seeing that come to life and doing that intentional work. And I know as we’ve done OK are sometimes it feels like a lot, but every single quarter we’ve gotten better and more precise and deliver and prioritize what we’re doing better and that that makes me very excited just to see moments like that where it’s like sometimes you’re like is this even working and then it’s like.

0:28:45 – Speaker – 2
You have something like that, so I won’t spend too much more time on that. Check out that page, I’ll send it out,

0:28:50 – Speaker – 1
but just like thank you, everyone who’s allowed us to, you know, even get this far with, you know with everything that we’re doing, you know we put a lot of work into software and it’s hard to hard to do sometimes. But we were here still will send a link out. There’s a doc send link to with the entire report if you want to check that out, but thank you very much everyone. OK, got a couple more minutes left here. I have a couple of things that we maybe won’t get through all of this here.

0:29:12
Let’s let’s try to keep this 12:45 so we’ll keep it 45 minutes today at the latest and what I’m looking at that list that we talked about. So there was a little bit on there was UI and UX with Tim and I talked about a little bit, but I don’t know if you want to talk anymore. There was, that’s all you’ve done. Some pricing research. I’m not sure if you want to share any insights on that, but very fascinating stuff.

0:29:34
And really, there’s only one other part about Helper Reporter out, which I’m interested in, but might not be as valuable. The only other thing that we didn’t touch on that so was this transcript editor were asking quickly about. Yeah, so maybe that’s what you want to talk about this, and I’ll actually share the screen so you can. So we just to show that update in the transcription editor and see how that actually works. ’cause this is, this has been a question and frustration that we that we’ve actually had.

0:30:06 – Speaker – 2
So let’s start with the frustration here.

0:30:09 – Speaker – 5
So like if you go to the transcript and we have more than 550 users now and the first question, sometimes we get is like can we edit the transcript on speaker? I do you guys provide that you know functionality and we were so smart we we give a feature is like hey guys just double click you know it’s like just double click and you can edit the transcript and that an an we end up with like that was the dumbest you know decisions we ever made it’s like. You know we’re living in 2021. We are giving like double click an update. The transcript? That’s what. So simple, right? It’s like no. You have to make things damn simple.

0:30:43
Put the buttons, put the labels so they can understand how does how the system works right? It’s like yes, sometimes you have to be a smart, but sometimes you have to be a. I don’t know. It’s like yeah, so we put a button called edit transcript on top of the transcription and Tyler just click that. If it is a longer video it might take. A couple of seconds. But here Timothy is like done.

0:31:07
Amazing job, you can see on the left hand side under the video player where you can go over and you know play, pause, forward, backward and there’s one more thing I would love to cover here. Who’s gonna watch the transcript later? Part is like the loop. So the loop concept is like if you are editing any sentence it’s gonna just keep playing into that loop so you can look on and off so you can make sure that whatever you’re transcribing is perfect and let’s jump onto the Tyler on the speaker part. So what you see is like spoken by two, so that’s a system. Identify the speaker ID and you can assign, let’s say the Tyler Brighton Becauses like speaker and if you enter it will ask you to change all the names from 2 to Tyler an if you say yes, you can see all the number two will change to the Taylor Brighton.

0:32:02 – Speaker – 2
Do we have anymore? Sure let’s try #3 or #1.

0:32:05 – Speaker – 1
We can see lots of #3 this might be someone else but just to just to just because.

0:32:11 – Speaker – 2
Beautiful, perfect and you can see total 369 speaker change from 3 to Tyler Brighton so it’s sort of a long transcription almost one hour long video and a couple

0:32:22 – Speaker – 5
of things over here to say there’s like if you go to the find and replace, that’s the easiest thing. If you are trying to replace any specific name. Any company details. Alexa search Tyler. And just search to find yeah and you will see total eight matches and we’re still working on that where you can go and drag and drop and you know you can see all the various exactly talaris mentioned, so we’re still trying to improve every single day the transcription.

0:32:48
But we always think about what is the first thing we can give as a value to our users. So this is the part. And if you want to add the transcription we have beautiful plus and plus button so you can add if you want to breakdown the transcription into the small. Start time, end time. If you want to merge let’s say OK, Justin if you want to merge with the sentences, that’s also you can do by deleting that card and the last thing I want to cover is like you can see that black play button tire is like if you guys click that it’s going to play into the loop just in how I’m doing and how you again this like that part.

0:33:20
So yeah I think so.

0:33:28 – Speaker – 2
Tim if you want to add anything. Yeah Timothy Timothy was the huge force behind this so Tim if you have any thoughts that you want to add. Like thank you so much for building.

0:33:38 – Speaker – 1
This is a beautiful, beautiful system. It really is incredible. Well,

0:33:42 – Speaker – 3
I’m glad it does. Is that we do have customers for this and that it’s actually useful. The only thing I was. More than more than excited about is to actually. Scale it up an hour. Human transcription service is something that.

0:33:59
Enabling you to do just that is to just outsource it. If if there is nothing to, if there is. If there’s nothing to be embarrassed by in your media, I tested that on one of my personal home videos. Now that wasn’t it, but it was embarrassing before the person who gave feedback later.

0:34:27 – Speaker – 2
Anyway, if you have no problem with sharing your videos,

0:34:31 – Speaker – 3
you can easily transcribe that and providing additional fields like speaker names would enable. Would enable a remote work for us to a human person to actually know what is your name and so the transport will will perfectly well will indicate that an Glossary is something that I did find 2. You know many things that, between many things that we say between accents and. And I mean not only accents, but really. The styles of speech are different. Ann and I found Tyler and Tyler.

0:35:10
You speak like a true Canadian and it’s. So I just wanted to ask you that.

0:35:20 – Speaker – 5
So how for the users this Glossary part can help and how the speaker name so how they can add they can add into the random order or like you know how? How does that work?

0:35:31 – Speaker – 1
Can you talk more about in that direction? Sure, well the order part is important because after all names may sometimes be feminine and muscle in meaning that you don’t really know who’s speaking fast and in the

0:35:47 – Speaker – 3
media as it goes. So the order is important. You may as well start with somebody who’s if you do not really know, start with somebody who. Hosts the interview or whatever the type of media it is. It’s better to start with a name for people who with the with the name of the person who spoke first with. Now with grocery cart. Brand names are often, especially if it’s not a really well known company may be missed out very easily, so it’s worth saying that’s PKI is spelled speak AI and not anyone anywhere any other different way.

0:36:19
And actually, that’s all we. I I but. If you know if you know that you’re utilizing some custom wording or keywords that you’re utilizing in, I know I know a couple of families who are actually who have like 3 languages. They just speak through German, French and English and all together and half and half Norwegian in Seoul just mixed up and they talk an actually interested if we’d be able to. We have desires to support many other languages and be more inclusive to our customers.

0:36:59
But it’s it’s in the road map, right? Additional instructions is something that of course you can. You can mention that not to not to transcribe anything that somebody just. Shouted in the background or or just the other person. If you don’t really love that person.

0:37:29 – Speaker – 2
Um? No, that didn’t came out very well. I’d like to visit, is it mandatory to input this very diff like someone want to transcribe the media?

0:37:39 – Speaker – 3
Or like it’s like just the optional at speakers like is it mandatory fields when you confirm and pay for that? None of these things are required unless only the speaker name, because at least one person was talking or even if it is not a person. And if it’s was a Siri or Alexa,

0:37:58 – Speaker – 1
please put it there. And I mean and then I mean just to add that what we’re actually trying to do, and I think I can stop sharing that there is like. You know we’re trying to improve the accuracy of the transcript for the final for the final outcome that you get back. So trying to make it as professional as possible and there are real people on the end of this, so you’re actually helping people have a much more enjoyable, easy, intuitive process to get that final accurate transcript, and not only the transcript, but once you get the transcript back, you know you can re analyze it and everything becomes more accurate, so it’s really good for you know, publishing professional content that’s accurate, but it’s also for you know, cleaning data sets for analysis or real research, and that’s you know what we believe is. You know, very exciting, and I think just to add, is like we’ve done it. We’ve. This is a pretty complex process, but we have done our absolute best to make it as intuitive as possible.

0:38:46
It automatically calculates the rate, how long the media is. That’s what generates the pricing. Then we know how long it’s going to actually take. The human transcriber, and we built everything around that, and so this process that used to be very difficult, and maybe that you would only get a very simplistic for example Word document back now you get the power of speaking this amazing engine with also accurate transcriptions all. In this very intuitive way, so it’s a huge addition to our system.

0:39:13
I’m very excited about, and you know, maybe we’ll cut this clip and share this out specifically, ’cause this is just one more part under the transcript,

0:39:23 – Speaker – 5
right? Is like the question you might ask, is like, why should I transcribed? Why should I request for the human transcription already paid for this automatic transcription and the couple of things you might want it to go through that flow is number one is like you want to. What tire size like you need more clean data set. You need more clean. The insights from the transcription right there might be sometimes because of your accent that the company name the person name might reflect a little bit off, so that might help you to get more insight.

0:39:50
The second point you might need the human transcription because if you want to share on the WordPress or if you want to generate a report if you are putting in your research. If you’re putting in your units like the company UI, UX research or any any stuff you are doing so that helps you a lot to get more accurate transcription with the speaker identification. And a tired bodies like a few Publix on the let’s say the word press you can put below the whole transcription so any few if we will cover the WordPress part we already covered into the first. Group by. You can put the whole transcription below your media, so that helps you a lot with the pure insides.

0:40:27
So these are the couple of reasons why you might be interested to try that solution. So yeah, if you want to add anything,

0:40:35 – Speaker – 2
no no, I think that’s kind of my thing,

0:40:37 – Speaker – 1
but will do once everything maybe in the next office hours will do a screen share of the setting up that WordPress integration ’cause that is beautiful and powerful and doesn’t make just speak the input system. It makes it the output system for publishing and content. And like you said the embeddable player and then the transcript has a ton of benefits for users who are trying to grow or. Make make a medium or interactive or just accessible and. So that’s all wonderful. We’re at 12:45, so we did a good job here.

0:41:03
Is there anything I have lots of things I want to talk about it, just I think this is. I think we now this is much better than our last one.

0:41:12 – Speaker – 2
I think we’re getting better at this already.

0:41:14 – Speaker – 1
Tim rattles or anything else that you just want to wrap up and say for office hours #2. Timothy, we need to do more air.

0:41:24 – Speaker – 2
But next year, what is AR for anyone who doesn’t?

0:41:30 – Speaker – 3
So commended reality. We’re thinking about the space, you know there is. There is much to say about our abilities as humans to process information spatially. Instead of, you know, reading it off of screen or and visually indeed. But visual processing of information we already sort of looked into this, but data visualization and did our best to show the insights that really under dashboard in a very perceptible way. But at the same time there is very little of this sort of procession off of that an.

0:41:55
To really improve that radically, not just to enhance it slightly. Is to jump into another medium into space an, and if if you know we do have a platform in that owns a quest to which, which is quite a quite a game, yeah, and we would on the technical side, we’d love to. Actually, go ahead and play around with that, because arranging notes in space or even replaying some of the notes with environmental impact played upon you. It’s just something that is in our dreams in varying ideas or feedback. It will be great to hear from anybody who owns owns any of our mix mixed reality, extended reality or augmented virtual reality headsets out there developers would.

0:42:48
Shout out, shout out to us.

0:42:58 – Speaker – 5
That’s a very good trigger point to one of our next office server is like Speak AIA our product and that’s that’s one of the reasons. Like you know, I first invested into the AI’s like yes, that’s the direction we want to go. It just like that at that time. And like, yeah, we’re going to have the our product. I don’t want to commit any timeline, but probably soon that’s what I wanted to say. A lot of thoughts or team of you already covered quite a bit on that, and that might be we will cover into the in the future office hours about this PKI here product.

0:43:31 – Speaker – 1
I’ll just add, you know my view on this is, you know I want this as soon as possible. I love this stuff and like there’s just what Timothy talk about is like this spatial part and I felt it with this half life game we’ve been playing is it’s not. You’re just viewing your feeling, you know, and like we talk about that ultimate goal of speak. Which is breakthroughs. I think that’s how we get so much closer to unlocking breakthroughs as you feel.

0:43:50
The impact of it, and so that gives me goosebumps. And there it makes me so excited. And thank you for bringing that up. Tim. Wonderful, wonderful thing, that’s all.

0:44:04
One last tease here. You showed me something yesterday. I’m very excited about that. He’s just a surprise for our users and they might be.

0:44:16 – Speaker – 5
Yeah, so do you want me to talk about in there? Do you hate to wait one more week?

0:44:22 – Speaker – 2
I’ll wait, we can wait what we’re leaving them hanging. OK alright we’re not going to talk about it today. There’s something coming that is very,

0:44:31 – Speaker – 1
very exciting. So anyone who watch is this will talk about this in the next office hours.

0:44:38 – Speaker – 2
I can’t wait. I’ll shut up before I reveal anything too much, but it is wonderful.

0:44:45 – Speaker – 5
Three, we’re not going to charge anything for that, and it’s so useful for you. I just I just add a little bit more details about that. It’s completely free. Number 1 #2 it’s a one right click and you can fetch anything onto the speak. And that’s what I only can say will see into the next office servers.

0:45:00
What is that? Ask the next office hour video and and don’t miss that.

0:45:11 – Speaker – 2
OK, don’t ruin it. I see you’re opening your mouth. Do you even know this company even though I don’t know? I have no idea, but but I can guess here.

0:45:19 – Speaker – 3
My guess is that it’s. I’m not going to reveal anything here, but this is something that may enable users like me an you to incorporate, incorporate, speak into their workflow. Without changing it too much and experience the impact of speak. Through everything that you’re doing already,

0:45:45 – Speaker – 2
yeah, that’s a very good idea. No more OK, OK, we’re done. This is a wonderful office hours, so I’m going to shut off this recording.

0:45:54 – Speaker – 1
But thank you to anyone who’s watching this tuning in this, I hope you enjoy this as much as I did. Thank you very much for all the support. Thank you everyone. 

 

 

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email
Share on reddit

Subscribe To Our Newsletter

Harness the collective intelligence on our our journey.

More To Explore

Capture. Analyze. Excel.

We’re building technology to help you enhance your life.
Take the next step on your journey today. 

Office Hours 02

Office Hours 02

Speak Ai Office Hours 02 Featured Image

Join our next office hours on Friday at 12:00 PM EST!

What Is Speak Ai Office Hours?

The Speak Ai team is doing routine virtual get-togethers that anyone can join! We share updates, have lively discussions, answer questions, and figure out how to solve exciting and complex problems together.

In This Discussion:

1. We reflect on our experience interviewing with the legendary Michael Siebel and the team at Y Combinator. 

2. What the value metrics we care about most at Speak Ai are.

3. We talk about some of the questions that our users and customers ask us most!

3. We share some awesome updates to the transcript editor and the ability to clean up transcripts through Speak with real people for professional research and content. 

4. We shared some insights from our Quarter 4 2020 Update including what we’ve learned about releasing updates every quarter and trying to improve every time. 

5. A small hint on a ridiculously exciting feature that is coming soon! We will share more next week 😂

Join us next week at our weekly office hours at 12:00 PM EST. 

What Does Speak Ai Do?

Over 540 individuals and teams use Speak to automatically capture, analyze and transform media into incredible assets for growth.

Customers are harnessing Speak’s media capabilities to save time, increase productivity, improve research, optimize well-being, grow search engine rankings and more.

The Speak Ai team is doing routine virtual get-togethers that anyone can join! We share updates, have lively discussions, answer questions, and figure out how to solve exciting and complex problems together.

Resources From Office Hours

Quarter 4 2020 Update

Embeddable Audio and Video Recorder Page

Problems With Automated Transcription

If You Would Like To Contribute

Sign up for free at (and share your feedback – we value it a lot):

http://app.speakai.co/auth/register

Follow us on LinkedIn:

https://www.linkedin.com/company/speakai-co

Follow us on Twitter:

Follow us on Instagram:

https://www.instagram.com/speakai.co/

Join our Slack Community:

https://join.slack.com/t/speakai-co/shared_invite/zt-l8q0adb9-G2cLFX0fuP2pVp1SOgzOhw

Check out our Public Product Roadmap:

https://trello.com/b/sVzTR3pd/speak-ai-public-roadmap

Follow our Indie Hackers profile:
https://www.indiehackers.com/product/speak-ai-inc

0:00:00 – Speaker – 1
And I think you know part of that is that we’re working really hard to make. This better onboarding experience right now and part of it was part of the first part. We looked at a mental thanks for joining the lower part of the first part of that was like how can we on board someone and then actually get them to for example right? The first text note and then I think we even talked about. Can we give them some props so that that text note actually reveals something in the default categories, but then the next step is maybe to get them to create their own first custom category.

0:00:26
I know you don’t like that term or a way to. Make that magical sort of trigger kind of happened now. Like there there nice background. So I I personally you know as we get deeper into analyzing audio and video, you start to learn a lot more. Like I I I found two the other day that I hadn’t thought of before.

0:00:44
One of them was communication so it was like every time someone says I’m going to email you or I’m going to slack, you or I’m going to text you, that’s really. Do something about it and check your push.

0:00:59 – Speaker – 2
Trello is which would enable us to actually do something about it. Make the speech executive was a I love that. And then the other one. This was silly. One was colors.

0:01:09 – Speaker – 1
I just like colors like that’s a simple category that actually has meaning, especially if you’re a designer or something like that and then becomes very personalized again based on it. And I think that was just one last note. Was that wonderful advisor that we had sent to some message after we set up that quarterly update and sort of. I think a lot of things that sort of triggered in his mind. And he said that he had been getting these long videos from the executive team to basically say, you know. Watch these videos and he’s like I could watch videos all day.

0:01:36
And most of this actually isn’t useful. I’m a high value employee and I could waste my entire day watching these videos. Can you help me find only the three things that actually matter to me so I can get those points and then it’s like what are those things he’s a customer success manager? Is every time someone mentions customer success, is every time someone mentions his name specifically? What are those things that would help him eliminate 85% of watch time to only get the crucial information?

0:02:02
Yep. Cancel hello hello.

0:02:13 – Speaker – 2
We jump deep into this right away. Yes, just yeah, that’s what I was wondering.

0:02:17 – Speaker – 1
I thought you said then jump in the middle of something little introduction by just to redo the introduction. Hello everyone, office hours two we will be posting this on YouTube after and then also directly in the Speak app. So I’ve sent to Tim like the goal of this is how can we make this is valuable for people as possible who watch it in the future and hopefully as we were saying like this is going to be the most recent video in the Speak app in the sample Media library. So you know these are up to date. Things that they’re actually getting that we want to make sure that we’re providing value for it, right? Yeah, correct, correct. So speaking so I guess just one of the things that we have, we actually had a little bit more genocide.

0:02:55
Lauren Lawrence double book. So he’s not going to be joining us, so it looks like it’s us 3 today. But like one of the things that we had because we know that we could talk about a lot of things. But it’s like, what are the things that people, users, customers or prospective customers are asking us the most like? How can we actually help share that information?

0:03:13
Just to kick this off, one thing, yeah, our double jumping is like what I see the pattern right now because we set up a couple of system on the admin side so we can

0:03:27 – Speaker – 5
understand what’s going on on the platform, right? Tyler and what we see the pattern on this PKI at this moment is like people is like this. Embeddable recorders like just skyrocketing people are creating. We see a triggers almost every single day. Someone, someone created a new recorder or someone fetch the new recordings out of out of that.

0:03:42
And Tyler, you did a great job on that marketing campaign is like the embeddable record is like the first page. If anyone search on the Google search. So that’s I think so. The trigger points, and the patterns we see on this PKI from last couple of days. The couple of people also started using the Zapier integration, so who don’t know this app integration.

0:04:07
You can integrate the the text or notes on you. Confess your emails. Tara can talk more about that. How he’s using Zapier integration at this moment? And this week we also fixed a couple of things so you can fetch the YouTube video in other third party videos directly onto the speak with this sort of integrations. So that’s two or three patterns.

0:04:28
What I see is number 1 record are #2, Zapier, integrations and #3 the text nodes. And maybe that’s how you could you share?

0:04:38 – Speaker – 1
Like what do you think? It’s amazing that were first of all seeing this adoption, but what do you think or users? Why do they find this valuable? And why are they setting these things up?

0:04:51 – Speaker – 5
That is a very good question, and the first thought I had in my mind is, like, you know, it’s like it’s the first thing is like you when you see the first article on the Google search for Sling, you just right, you just click and see like how how? How does that work right? And the number 2 is like they can see the analytics. It’s completely free right now via HP care we don’t charge anything for the recorder, so that is also in terms of the benefit for the customer, right? They’re getting the testimonials and stuff, but one thing what we restricted right now is like the number.

0:05:18
The duration of The Recording, so we restricted with only two minutes, right? So if we if we increase that to 5 minutes 10 minutes, whatever that is, or maybe one hour, do we see any changes into the patterns?

0:05:35 – Speaker – 1
So that’s that’s one part for that. Beautiful and I tell my maybe you’ve got some thoughts there, but I just think to add is like. You know it comes back to something that we’ve talked about for a long time, which is helping people with different inputs to get media into the system. And like, really streamlining that workflow like in the past to collect videos that intuitively and easily is hard. And now this recording like we actually took what you know, what is a very complex functionality and I’m very happy that our actual users figured this out without that much documentation and stuff. And they have actually collected a lot of recordings and it seems very simply and intuitively, and that part is very exciting for us.

0:06:13
I think as a whole. Yeah, I just can’t talk more about the user side,

0:06:19 – Speaker – 5
but we see from a couple of users like we have speak here. We have almost 5280 recordings for just from the one user so that something is like we see that paddings like what’s going on. And yeah even like that page we have to work on that. But it’s like you know still it’s very straightforward’s like oh hey guys you can just record an you can fetch you just share this link is that is simple as that for them right? So yeah sometimes it’s like.

0:06:47 – Speaker – 1
How we make things complex and they see how things are like so easy to use so I’ll just pull up quickly just to walk, walk through this and sharing the right screen machine recorder. Yes beautiful. Just to create quickly like how easy it is like office hour. You know office hours test two test 2 you can choose to auto analyze and this to me is been something really fascinating itself is like. Odd that people are finding value without even getting the analysis.

0:07:11
Like obviously we want to push the analysis and start to see that, but at the core level, the actual capture and then the hosting of the video is inherently valuable as well too. And now save no recordings yet. Share recording and then you’ve got the ability to embed that directly. Actually in an application, yeah, go ahead. Can you talk more about what is the different for the iframe and discussed in branded page what they see as a different?

0:07:30
Yes, so the I frame here is an actual embed that you can print on a site. Or anywhere you can put this in an application an really I’m trying to think of if I have an example of how I could show this really quickly, but allows you to take this little snippet of code and if you have for example a WordPress site or any web page, put it directly on that page and then if you send that link out you can keep all your own style and branding and everything and people can go into a recording directly from there. So really powerful sort of solution in there to keep your own branding and everything and just put it into the places you want and then the custom branding is the custom branded page is actually a dedicated. Page so if you don’t have your own website, but you still want to collect recordings, you can actually do that. This won’t let me do it because I’m already tapped into video recording, but would allow you. I don’t think it’s going to.

0:08:20
Actually, I should say that I don’t think it’s gonna let me do it yet. Well, let me just see a stressor page for a second if you allow. Yeah, I think just because we’re tapped, I’m already. I’m already recording on Zoom. If you’re not recording on zoom this will.

0:08:34
This will automatically work and you can either choose to record audio or video, and I don’t actually know the breakdown of audio and video that people are collecting, but even that alone is a really interesting thing. If we go back, I think we should have one with our recording. It’s like test recorder. You can even see you know that email that came in the duration of that and then the date and then you can actually check the recording as well too. And if you do the analysis, you’re actually going to see all the insights there, which is just a beautiful sort of functionality and.

0:08:59
Talking with something was very complex in the past and making it pretty intuitive, so just something we’re really excited about and excited to be ranking on Google for. And actually seeing being used as well. Yeah, that that’s very that’s very crucial.

0:09:15 – Speaker – 5
It’s like the one equation you said. The one part at one point you say is like, what is that breakdown between the audio and video?

0:09:22 – Speaker – 1
That’s very interesting to have those statistics on paper, so anything that you’re thinking that are. You know questions that other people are asking us directly or things that are. Maybe you know, people don’t necessarily know that are in the application or power of the application or things that we just haven’t communicated well that we think anyone who check out this video should actually know. Question minute here. Well I would say that that. We’re not finding communicating well as I have just said.

0:09:53
I’m going to repeat myself here, but the way that we give people the ability to to. Sensitize their own. Categories in the in are named Entity Recognition system. It’s. It it? It’s there, we, we do I confirm formulated right now, but so The thing is that we would like it to be crowdsourced, where not that you’re creating your you can can always create your custom category of course.

0:10:24
But ability to. Provide examples and well what we have right now. 10 to 15 different categories. From arts to brands to to even names of people it just. It doesn’t.

0:10:49
It’s not always what is like, it’s it’s a big investment to make to just to think through a category and actually compose it. And that investment doesn’t really pay off until you create and you it’s it’s a. It’s a long term investment where. Where reward of finding something that is very peculiar that is adherent to particular as we call it category. His. No, I think it’s good point and I think it’s interesting part we talked about.

0:11:25
You know we were talking about yesterday. What was the what is like that? I forget the exact word. You said that so. But like the value of the value metric that we’re looking for.

0:11:34
So like. You know we talked about in the beginning. We speak. We only had audio and video and so it was like how much audio and video minutes are in the system because that means that you’re investing in it and and everything there. And then the second part became OK.

0:11:50
Now we’ve got text, so we can’t necessarily use that as as the metric. So one of those things that we were looking at was like the amount of words that are actually within the system. Because it’s like the transcription and then the actual text that you’ve written in. But then we have this sort of situation where we run into the embeddable audio and video recorder where it not everyones analyzing right away. So now we’ve got another gap, so now it’s like is the metric as as much media files as possible, whether it’s audio, video and text, because then we know that there’s like as you’re talking about and there’s an investment made in the system, and it’s a sign that there’s being value built.

0:12:24
And then there’s always also knowledge being built in there too. And then I think you’re saying a really valuable point here is like. We get very excited about named Entity entity recognition and extracting all this information, but not everyone gets excited about that, especially the technical part. But if we can reduce the friction of getting the insights back. That’s what will excite people if they don’t have to think about it.

0:12:48
But then all of a sudden something really valuable comes. That’s where speak actually grows in delivering value to our users. So I think we’re having. This is an important discussion and appreciate the insight to. Yeah, this is like the point.

0:13:05 – Speaker – 5
He said he’s like the long term investment, right? And what I see in terms of the business? It’s like the win win situation for the Speak and the customers to the users too. So it’s like, for example, a couple of companies in last few weeks. Created their categories and you know, analyze those media and also Tyler spent his own time to create the categories for them.

0:13:21
So what they see as a value in like once they once in any product like once a user see the value, the pricing usually doesn’t matter is like we at you know it speaker also pay for a couple of applications which is like you know sort of expensive in terms of the pricing. But what is the more important user is like the value metrics and that changed quite a lot in like every month I would say. Because we add a new solutions, new features and. And yeah we have to revaluate those things and that was very straightforward last year. It’s like because we just had like the audio and video and like you just have to track the minutes.

0:14:01 – Speaker – 2
That’s it. But it’s getting more complex complexity,

0:14:06 – Speaker – 1
yeah, but I understood well one thing about those there’s. Right, yeah, go ahead.

0:14:14 – Speaker – 3
One thing about those valuation metrics is that counting how many videos for how many audio, how many words even is not as indicative of how much value we generated with the system. We’re not a a library to upload and download videos, not YouTube, but where we’re instead of trying to. What we’re delivering value through the insights? Well, no, that actually. Insights are just a medium.

0:14:36
The breakthroughs that we that we increase chances of getting this is what really is valuable and this is how do you like?

0:14:48 – Speaker – 1
Measure that it’s a good question and through interactions should be quite see that tuition.

0:14:54 – Speaker – 5
If you change equation that just changed the whole perspective. If you if you start considering the the value as a breakthrough, that will change the game. If you consider the value as the insights. So if you phrase that question differently.

0:15:10 – Speaker – 3
That will change a lot. So what would be the question game question? What was the better question? So now like the one I just want to add this one part that we talk about sometimes as we talk about data being the ground level like in talking about like abstraction is we. You know you upload the information data and analytics and then insights and breakthroughs so you know what you’re asking there Tim is like. How do we if our metric was as many insights that we generated?

0:15:41
You know, great, that’s wonderful. We’ve produced thousands of insights based on all the uploads, but how many of those were useless and how many of those are valuable? And how can we actually even measure that? That’s the challenge that I’m seeing here as well. To like, there’s not this interaction part,

0:16:02 – Speaker – 5
but is there development? Do you consider the number of insight is as as a value metrics? So let me just give you a few example. So who’s gonna watch this video? So for example, for this app here in Zapier they do the different types of integrations and their value metrics is number of steps. So the bottom line is like grow with your customer, right? That’s a that’s a close bottom line for any product, any company who are running into the market.

0:16:24
So if you don’t grow with your customer, you are dead in a year or two, year, 10 years, right? So let’s go back to the example. So what’s happier? Does is like they have the plan and the pricing and the value based on the steps. So when you see the more value you are more than happy to pay for that right?

0:16:38
Because you want to grab more integrations to presents. One more example risk here, right? They have the the value metrics as a number of videos. Like if you satisfy videos and if you like no this is working. I can see more analytics.

0:16:54
I want to share more right? So their value metrics is number of videos and they will it just gonna grow with their customer. So is that if we consider come back to the point is like is that the insights as the value metrics? If it is then we have to think in that direction. If it is not as like I don’t know if that’s the right question.

0:17:10
We ask in terms of which inside are valuable and which are not.

0:17:17 – Speaker – 3
If that is the value metrics, well we can valuable valuable insights are the only ones that.

0:17:22 – Speaker – 1
Actually provoke you for a thought for something that Sparks a new idea that’s valuable and practical or creates action like what you’re talking about Tim. Like if you say you actually push that. Just as an example to a Trello card, that means we produce something in unstructured data that was so valuable that an action was taken and pushed. But there’s people probably, and I’m now I’m guilty because I’m talking for myself, but I’m seeing actions or needs in my own dashboard and I’m taking that action without any indicator. There’s no way for. Us to get that feedback that that was valuable, except that I tell that’s all.

0:17:56
Or I tell Tim. And unless we have that level of interaction with our users were not going to know that either. There’s a gap here and maybe this is precisely the to close the gap.

0:18:07 – Speaker – 3
It’s about creating a new media, so for example, as soon as you got that new idea and you have shared that with that, so we were supposed to make it as easy as possible with to create a node. Well, we do have that button, but to create a little 1010 seconds clip to just say hey well, this is what it means to me. If if two to ease the ability to create a new media and create, here is the keyboard creation of any kind of thing is that the Trello card or is it a note? Or is it recording that came out of the dashboard and evaluating that? Quite technically it’s just seeing how many clicks or how many directions were made with.

0:18:40
The targeted card targeted any size or the intent,

0:18:51 – Speaker – 1
intent list items or their award in Word cloud. Question what do you guys value more? Or is it the same a creation directly in the system for an import exactly? That’s what I’m just going to ask that questions like what is more important that internal triggers or external triggers?

0:19:09 – Speaker – 5
And in my view that’s like the board. Things are important. It’s like we don’t have to see either its internal or external. We have to see the bottom layer is like either they upload or they create is like the the source can be thousands of actions right? Or you might going for a walk you you listen something. Because it’s like, oh, I want I want to do something.

0:19:26
I want to record and I want to share, right? Or that can be any breakthroughs. You are writing something on, speak notes or you maybe see something on the dashboard is like,

0:19:38 – Speaker – 3
oh, that is interesting. So it’s like there are thousand resources are more than that. This is precisely the segmentation that we will see. If you want to share a, for example. If you want to share in a thought about walking talk, your recording is thought thanks to Justin in the recording. That and sharing that as a sharing that with everybody through a post in WordPress or otherwise. It’s this is just one of the values that are Jack of all the trades offers now.

0:20:00
The other values. Of course, the generation of ideas in the dashboard and it’s it’s own thing, so tracking all of that is important, but we just have to have to segment what the value are we offering. Is it the transcription? You know additional transcription and getting 100% transcripts, or is it something like sharing and this is also so all of them are important.

0:20:25 – Speaker – 1
It’s in. It’s hard like maybe that some of the work that needs to happen, which is the segmentation ’cause again this person. You know these wonderful people who are uploading all these embeddable recorders very different value metric than there have, like their value metric is I successfully captured that recording from my, you know, the testimonial or student or whoever it is who are actually making those recordings. As long as that successful and they got no complaints from the end user of that embeddable recorder. We’ve delivered immense value for them, so like that’s just something to think about. And then I ask that question, not really knowing the answer, but like for me creating a note internally in speak is extremely valuable, but then also when I automatically import.

0:21:02
An email through Slack that is extremely valuable, like and I know we have now more users. We have another user who has connected his email with Outlook or his speak with outlook and is automatically pulling in emails to analyze. I’m guessing that that is probably as valuable for him is when he creates notes because now it’s automatic analysis and he’s getting insights without even having to do anything. So yeah, just thought that’s that’s interesting.

0:21:33 – Speaker – 1
OK, OK, that was fine. I didn’t know that was going to be part of discussion. I know you know. Will try to keep this in time here ’cause I know we’ve all got lots of stuff to do. Is there anything that you wanted you to have priorities that you want to make sure that we do touch on in these next couple of minutes?

0:21:50 – Speaker – 3
OK go ahead vessel. Yeah the the quarter four report to just who might not get or whoever might be the new users or who might see watch this video

0:21:58 – Speaker – 5
later on so it’s like can you talk a little bit about the quarter four report like you know what you have published and what its PKI has done in terms of the business side technical side investment side. So what’s going on there?

0:22:12 – Speaker – 1
Yes, give me one second, I’m going to pull this up quickly on the on the screen so we can make sure that like there’s a little bit of a. A visual reference to this as well too. I’m going to make sure I never like to share on my normal browser ’cause people see the amount of Chrome extensions I have, so I always have to go into Incognito. But one second here I should have this popping up. Looks like weekend. You can hear me everything.

0:22:39
I’m sharing the right screen again. I always get nervous about this. Yes, good quarter for updates. So these know this was interesting. We had a little bit of a delay on this one, this time for a couple of reasons, but it’s still got a note before the end of the month and sent this out.

0:22:50
We send this out through our wonderful email system, active campaign and then share it as a web page. At least the preview and then people can actually check out the entire report. We do put a lot of work into this. This is a ton of fun every month and we know that there actually are a lot of people. Who do enjoy reading this?

0:23:07
So a little new update on the cover and then really, you know trying to get better every single time. So just one note. We didn’t have much of a celebration about this, but January night speak was two years old.

0:23:20 – Speaker – 2
Yeah exactly yeah, that’s a big accomplishment today. You know most companies you know what most,

0:23:25 – Speaker – 1
but it’s a 90% failure rate. I believe in the first 2 years of a business so we’ve made it through. You know, a large milestone already and that makes me very happy to be here with you guys.

0:23:35 – Speaker – 5
That is not a part of the talk, but like OK so any any thoughts where we going for the celebration?

0:23:41 – Speaker – 2
Are we going to outside the country? Yeah, yeah. Migration is like speaking are doing anything outside the country. We deserve something I feel like, yeah, let’s let’s we. Well let’s let’s let’s figure that out.

0:23:55 – Speaker – 1
’cause I think you know this has been a lot of work and you know you know that’s where you and I have been banging this out for two years. And Timothy. I mean, it’s been even. You’ve been here for quite awhile now and then, yeah, and we’ve all worked very hard on this. Not just you know, hours during the week, but I know we all think about this outside of work. We think about it on the weekends we this is this is not just work for us.

0:24:13
We care deeply about this is as passionate stuff. So I thank you all for them sharing that same passion with me. And anyone who does watch this, you know, two years ago, if I knew that the cyst I told vastly, they like what I envisioned from the start and to actually have a system. I know we still have gripes with it, and we still get frustrated sometimes, but it is so easy all close, exactly like it is close to this original vision. And when you create a note and all the sudden insight pops up and I see organize, here’s the team members that I just put in the note in there right there.

0:24:42
Like I, it makes my heart like it makes me want emotional sometimes because it’s like it is extremely beautiful and so thank you for all your work. Everyone here you know who has helped us along this journey. It really. It really does mean a lot and I think as a part of the quarterly update, just this re share the screen is that it’s like a thank you. Like thank you for supporting us and like you know,

0:25:07 – Speaker – 2
we’re still here. We’re still doing this. We’re working hard and you won’t spend too much time on this.

0:25:12 – Speaker – 1
But I think there’s been some really interesting parts that if you, if anyone is actually interested in sharing reports, is watching this more from their own perspective as a company,

0:25:21 – Speaker – 2
is that we’ve learned a lot.

0:25:22 – Speaker – 1
This is only, I believe, issue #3. But because of the feedback that we’ve gotten, we’ve actually learned a lot. So one of the things is like do a little summary of the company right at the start. Even if the messaging is actually changing. Even if anything is shifting that helps people just get a reminder of like what you’re doing.

0:25:34
And if you are making any changes, it just has a little bit of that impact. And then I thought one of the amazing recommendations we got from a wonderful man named Ricardo Wagner from Microsoft is said put testimonials at the top like don’t keep talking about yourself. Talk about people who are actually using the platform. And paying for the platform and what they think of it. And so to have some really awesome testimonials that was really exciting and it just helps people also format the you know what this actually is and then a couple

0:26:07 – Speaker – 2
won’t spend too much time.

0:26:08 – Speaker – 1
Well I’ll share this page out under the actual video, but like we saw an awesome increase in revenue so that’s always wonderful. As a business. You know that’s always a great thing to see. I know a lot of that coming through software, and of course some other stuff coming through analytics implementations and stuff, but it shows you know that there’s an adoption and trust with us and we’re going to continue to grow that. And then I think all of us were excited over 40 countries that have actually signed up for speak, and that’s a really exciting part that that that we see here.

0:26:34
Like I didn’t know that,

0:26:38 – Speaker – 2
and that’s a lot of people from a lot of places.

0:26:40 – Speaker – 1
Hello to everyone from different countries whose tuning in this or who’s actually seeing a couple things that you know just feature basis there. But then also, you know talked about this interview that we had with Y Combinator, which was an amazing moment. Pretty chilling story of like a year. Exactly year later getting the interview going through that process, preparing it for hearing these horror stories of like these interviews are the worst 10 minutes of your life that you’re going to ever have an then that I’ll never

0:27:05 – Speaker – 2
forget doing the interview and seeing one minute and I’m like, oh, we’re one minute into the interview and it was like, no, there’s one minute left in the Internet. So you know, like amazing moment that I’ll never forget, and you know, even though we didn’t, you know they didn’t ask us to come. We got some incredible feedback.

0:27:23 – Speaker – 1
The interview actually went well and I think it was an amazing learning learning while I’m actually not sure if there’s anything you want to add there,

0:27:31 – Speaker – 5
it was a great learning lessons and like I just want to touch upon what you said is like, you know, speaking and go through the OK as every year and we also did on the on the 22nd October 2019 and on that day we wrote on on on the whiteboards like we will apply for the Y component. See if we can. Correct the the interview for that so you know and at the same exact after next one year on the same October 22nd 2020, we received an email from the YC for the interview invitation. So that’s either the commitment that sees the discipline that says the. You know, it’s like how much we speak.

0:28:07 – Speaker – 1
Everyone is working hard to provide the solution and the solve the problem for the users so that that means a lot. Ticket also comes down to that, and I know Timothy you have a lot of love for this too, but just like the power of writing and like manifestation as well too is like putting something down and then like seeing that come to life and doing that intentional work. And I know as we’ve done OK are sometimes it feels like a lot, but every single quarter we’ve gotten better and more precise and deliver and prioritize what we’re doing better and that that makes me very excited just to see moments like that where it’s like sometimes you’re like is this even working and then it’s like.

0:28:45 – Speaker – 2
You have something like that, so I won’t spend too much more time on that. Check out that page, I’ll send it out,

0:28:50 – Speaker – 1
but just like thank you, everyone who’s allowed us to, you know, even get this far with, you know with everything that we’re doing, you know we put a lot of work into software and it’s hard to hard to do sometimes. But we were here still will send a link out. There’s a doc send link to with the entire report if you want to check that out, but thank you very much everyone. OK, got a couple more minutes left here. I have a couple of things that we maybe won’t get through all of this here.

0:29:12
Let’s let’s try to keep this 12:45 so we’ll keep it 45 minutes today at the latest and what I’m looking at that list that we talked about. So there was a little bit on there was UI and UX with Tim and I talked about a little bit, but I don’t know if you want to talk anymore. There was, that’s all you’ve done. Some pricing research. I’m not sure if you want to share any insights on that, but very fascinating stuff.

0:29:34
And really, there’s only one other part about Helper Reporter out, which I’m interested in, but might not be as valuable. The only other thing that we didn’t touch on that so was this transcript editor were asking quickly about. Yeah, so maybe that’s what you want to talk about this, and I’ll actually share the screen so you can. So we just to show that update in the transcription editor and see how that actually works. ’cause this is, this has been a question and frustration that we that we’ve actually had.

0:30:06 – Speaker – 2
So let’s start with the frustration here.

0:30:09 – Speaker – 5
So like if you go to the transcript and we have more than 550 users now and the first question, sometimes we get is like can we edit the transcript on speaker? I do you guys provide that you know functionality and we were so smart we we give a feature is like hey guys just double click you know it’s like just double click and you can edit the transcript and that an an we end up with like that was the dumbest you know decisions we ever made it’s like. You know we’re living in 2021. We are giving like double click an update. The transcript? That’s what. So simple, right? It’s like no. You have to make things damn simple.

0:30:43
Put the buttons, put the labels so they can understand how does how the system works right? It’s like yes, sometimes you have to be a smart, but sometimes you have to be a. I don’t know. It’s like yeah, so we put a button called edit transcript on top of the transcription and Tyler just click that. If it is a longer video it might take. A couple of seconds. But here Timothy is like done.

0:31:07
Amazing job, you can see on the left hand side under the video player where you can go over and you know play, pause, forward, backward and there’s one more thing I would love to cover here. Who’s gonna watch the transcript later? Part is like the loop. So the loop concept is like if you are editing any sentence it’s gonna just keep playing into that loop so you can look on and off so you can make sure that whatever you’re transcribing is perfect and let’s jump onto the Tyler on the speaker part. So what you see is like spoken by two, so that’s a system. Identify the speaker ID and you can assign, let’s say the Tyler Brighton Becauses like speaker and if you enter it will ask you to change all the names from 2 to Tyler an if you say yes, you can see all the number two will change to the Taylor Brighton.

0:32:02 – Speaker – 2
Do we have anymore? Sure let’s try #3 or #1.

0:32:05 – Speaker – 1
We can see lots of #3 this might be someone else but just to just to just because.

0:32:11 – Speaker – 2
Beautiful, perfect and you can see total 369 speaker change from 3 to Tyler Brighton so it’s sort of a long transcription almost one hour long video and a couple

0:32:22 – Speaker – 5
of things over here to say there’s like if you go to the find and replace, that’s the easiest thing. If you are trying to replace any specific name. Any company details. Alexa search Tyler. And just search to find yeah and you will see total eight matches and we’re still working on that where you can go and drag and drop and you know you can see all the various exactly talaris mentioned, so we’re still trying to improve every single day the transcription.

0:32:48
But we always think about what is the first thing we can give as a value to our users. So this is the part. And if you want to add the transcription we have beautiful plus and plus button so you can add if you want to breakdown the transcription into the small. Start time, end time. If you want to merge let’s say OK, Justin if you want to merge with the sentences, that’s also you can do by deleting that card and the last thing I want to cover is like you can see that black play button tire is like if you guys click that it’s going to play into the loop just in how I’m doing and how you again this like that part.

0:33:20
So yeah I think so.

0:33:28 – Speaker – 2
Tim if you want to add anything. Yeah Timothy Timothy was the huge force behind this so Tim if you have any thoughts that you want to add. Like thank you so much for building.

0:33:38 – Speaker – 1
This is a beautiful, beautiful system. It really is incredible. Well,

0:33:42 – Speaker – 3
I’m glad it does. Is that we do have customers for this and that it’s actually useful. The only thing I was. More than more than excited about is to actually. Scale it up an hour. Human transcription service is something that.

0:33:59
Enabling you to do just that is to just outsource it. If if there is nothing to, if there is. If there’s nothing to be embarrassed by in your media, I tested that on one of my personal home videos. Now that wasn’t it, but it was embarrassing before the person who gave feedback later.

0:34:27 – Speaker – 2
Anyway, if you have no problem with sharing your videos,

0:34:31 – Speaker – 3
you can easily transcribe that and providing additional fields like speaker names would enable. Would enable a remote work for us to a human person to actually know what is your name and so the transport will will perfectly well will indicate that an Glossary is something that I did find 2. You know many things that, between many things that we say between accents and. And I mean not only accents, but really. The styles of speech are different. Ann and I found Tyler and Tyler.

0:35:10
You speak like a true Canadian and it’s. So I just wanted to ask you that.

0:35:20 – Speaker – 5
So how for the users this Glossary part can help and how the speaker name so how they can add they can add into the random order or like you know how? How does that work?

0:35:31 – Speaker – 1
Can you talk more about in that direction? Sure, well the order part is important because after all names may sometimes be feminine and muscle in meaning that you don’t really know who’s speaking fast and in the

0:35:47 – Speaker – 3
media as it goes. So the order is important. You may as well start with somebody who’s if you do not really know, start with somebody who. Hosts the interview or whatever the type of media it is. It’s better to start with a name for people who with the with the name of the person who spoke first with. Now with grocery cart. Brand names are often, especially if it’s not a really well known company may be missed out very easily, so it’s worth saying that’s PKI is spelled speak AI and not anyone anywhere any other different way.

0:36:19
And actually, that’s all we. I I but. If you know if you know that you’re utilizing some custom wording or keywords that you’re utilizing in, I know I know a couple of families who are actually who have like 3 languages. They just speak through German, French and English and all together and half and half Norwegian in Seoul just mixed up and they talk an actually interested if we’d be able to. We have desires to support many other languages and be more inclusive to our customers.

0:36:59
But it’s it’s in the road map, right? Additional instructions is something that of course you can. You can mention that not to not to transcribe anything that somebody just. Shouted in the background or or just the other person. If you don’t really love that person.

0:37:29 – Speaker – 2
Um? No, that didn’t came out very well. I’d like to visit, is it mandatory to input this very diff like someone want to transcribe the media?

0:37:39 – Speaker – 3
Or like it’s like just the optional at speakers like is it mandatory fields when you confirm and pay for that? None of these things are required unless only the speaker name, because at least one person was talking or even if it is not a person. And if it’s was a Siri or Alexa,

0:37:58 – Speaker – 1
please put it there. And I mean and then I mean just to add that what we’re actually trying to do, and I think I can stop sharing that there is like. You know we’re trying to improve the accuracy of the transcript for the final for the final outcome that you get back. So trying to make it as professional as possible and there are real people on the end of this, so you’re actually helping people have a much more enjoyable, easy, intuitive process to get that final accurate transcript, and not only the transcript, but once you get the transcript back, you know you can re analyze it and everything becomes more accurate, so it’s really good for you know, publishing professional content that’s accurate, but it’s also for you know, cleaning data sets for analysis or real research, and that’s you know what we believe is. You know, very exciting, and I think just to add, is like we’ve done it. We’ve. This is a pretty complex process, but we have done our absolute best to make it as intuitive as possible.

0:38:46
It automatically calculates the rate, how long the media is. That’s what generates the pricing. Then we know how long it’s going to actually take. The human transcriber, and we built everything around that, and so this process that used to be very difficult, and maybe that you would only get a very simplistic for example Word document back now you get the power of speaking this amazing engine with also accurate transcriptions all. In this very intuitive way, so it’s a huge addition to our system.

0:39:13
I’m very excited about, and you know, maybe we’ll cut this clip and share this out specifically, ’cause this is just one more part under the transcript,

0:39:23 – Speaker – 5
right? Is like the question you might ask, is like, why should I transcribed? Why should I request for the human transcription already paid for this automatic transcription and the couple of things you might want it to go through that flow is number one is like you want to. What tire size like you need more clean data set. You need more clean. The insights from the transcription right there might be sometimes because of your accent that the company name the person name might reflect a little bit off, so that might help you to get more insight.

0:39:50
The second point you might need the human transcription because if you want to share on the WordPress or if you want to generate a report if you are putting in your research. If you’re putting in your units like the company UI, UX research or any any stuff you are doing so that helps you a lot to get more accurate transcription with the speaker identification. And a tired bodies like a few Publix on the let’s say the word press you can put below the whole transcription so any few if we will cover the WordPress part we already covered into the first. Group by. You can put the whole transcription below your media, so that helps you a lot with the pure insides.

0:40:27
So these are the couple of reasons why you might be interested to try that solution. So yeah, if you want to add anything,

0:40:35 – Speaker – 2
no no, I think that’s kind of my thing,

0:40:37 – Speaker – 1
but will do once everything maybe in the next office hours will do a screen share of the setting up that WordPress integration ’cause that is beautiful and powerful and doesn’t make just speak the input system. It makes it the output system for publishing and content. And like you said the embeddable player and then the transcript has a ton of benefits for users who are trying to grow or. Make make a medium or interactive or just accessible and. So that’s all wonderful. We’re at 12:45, so we did a good job here.

0:41:03
Is there anything I have lots of things I want to talk about it, just I think this is. I think we now this is much better than our last one.

0:41:12 – Speaker – 2
I think we’re getting better at this already.

0:41:14 – Speaker – 1
Tim rattles or anything else that you just want to wrap up and say for office hours #2. Timothy, we need to do more air.

0:41:24 – Speaker – 2
But next year, what is AR for anyone who doesn’t?

0:41:30 – Speaker – 3
So commended reality. We’re thinking about the space, you know there is. There is much to say about our abilities as humans to process information spatially. Instead of, you know, reading it off of screen or and visually indeed. But visual processing of information we already sort of looked into this, but data visualization and did our best to show the insights that really under dashboard in a very perceptible way. But at the same time there is very little of this sort of procession off of that an.

0:41:55
To really improve that radically, not just to enhance it slightly. Is to jump into another medium into space an, and if if you know we do have a platform in that owns a quest to which, which is quite a quite a game, yeah, and we would on the technical side, we’d love to. Actually, go ahead and play around with that, because arranging notes in space or even replaying some of the notes with environmental impact played upon you. It’s just something that is in our dreams in varying ideas or feedback. It will be great to hear from anybody who owns owns any of our mix mixed reality, extended reality or augmented virtual reality headsets out there developers would.

0:42:48
Shout out, shout out to us.

0:42:58 – Speaker – 5
That’s a very good trigger point to one of our next office server is like Speak AIA our product and that’s that’s one of the reasons. Like you know, I first invested into the AI’s like yes, that’s the direction we want to go. It just like that at that time. And like, yeah, we’re going to have the our product. I don’t want to commit any timeline, but probably soon that’s what I wanted to say. A lot of thoughts or team of you already covered quite a bit on that, and that might be we will cover into the in the future office hours about this PKI here product.

0:43:31 – Speaker – 1
I’ll just add, you know my view on this is, you know I want this as soon as possible. I love this stuff and like there’s just what Timothy talk about is like this spatial part and I felt it with this half life game we’ve been playing is it’s not. You’re just viewing your feeling, you know, and like we talk about that ultimate goal of speak. Which is breakthroughs. I think that’s how we get so much closer to unlocking breakthroughs as you feel.

0:43:50
The impact of it, and so that gives me goosebumps. And there it makes me so excited. And thank you for bringing that up. Tim. Wonderful, wonderful thing, that’s all.

0:44:04
One last tease here. You showed me something yesterday. I’m very excited about that. He’s just a surprise for our users and they might be.

0:44:16 – Speaker – 5
Yeah, so do you want me to talk about in there? Do you hate to wait one more week?

0:44:22 – Speaker – 2
I’ll wait, we can wait what we’re leaving them hanging. OK alright we’re not going to talk about it today. There’s something coming that is very,

0:44:31 – Speaker – 1
very exciting. So anyone who watch is this will talk about this in the next office hours.

0:44:38 – Speaker – 2
I can’t wait. I’ll shut up before I reveal anything too much, but it is wonderful.

0:44:45 – Speaker – 5
Three, we’re not going to charge anything for that, and it’s so useful for you. I just I just add a little bit more details about that. It’s completely free. Number 1 #2 it’s a one right click and you can fetch anything onto the speak. And that’s what I only can say will see into the next office servers.

0:45:00
What is that? Ask the next office hour video and and don’t miss that.

0:45:11 – Speaker – 2
OK, don’t ruin it. I see you’re opening your mouth. Do you even know this company even though I don’t know? I have no idea, but but I can guess here.

0:45:19 – Speaker – 3
My guess is that it’s. I’m not going to reveal anything here, but this is something that may enable users like me an you to incorporate, incorporate, speak into their workflow. Without changing it too much and experience the impact of speak. Through everything that you’re doing already,

0:45:45 – Speaker – 2
yeah, that’s a very good idea. No more OK, OK, we’re done. This is a wonderful office hours, so I’m going to shut off this recording.

0:45:54 – Speaker – 1
But thank you to anyone who’s watching this tuning in this, I hope you enjoy this as much as I did. Thank you very much for all the support. Thank you everyone. 

 

 

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email
Share on reddit

Subscribe To Our Newsletter

Harness the collective intelligence on our our journey.

More To Explore

Capture. Analyze. Excel.

We’re building technology to help you enhance your life.
Take the next step on your journey today. 

Quarter 4 2020 Update

Quarter 4 2020 Update

Quarter Update 4 Cover Page Final Speak Ai

I hope you are having a wonderful start to the year.

As always, the team and I are so grateful for your support on this journey.

Thanks to you and many amazing people, as of January 9th, Speak Ai is now two years old!

What a fun, challenging, and enlightening two years it has been.

I wanted to reconnect and share our most recent update with you!

The link to the full update is here.

A Summary For You:

What Does Speak Ai Do Again?

Over 540 individuals and teams use Speak to automatically capture, analyze and
transform media into incredible assets for growth.

Customers are harnessing Speak’s media capabilities to save time, increase productivity, improve research, optimize well-being, grow search engine rankings and more.

New Customer Testimonials

“It went really well! Working on their marketing plan now. They found the insights super valuable and having Speak saved me countless hours and helped me find the stuff I had forgotten about.”

“Speak is the product I always wanted. As a person who spends hours per day brainstorming out loud, I never had the ability to make sense of all of my thoughts. Speak had the ability to synthesize hours of audio into useful insights.”

Exciting Things:

We saw a 73% increase in revenue from Q3 to Q4 for our best quarter to date!

We reached more than 500 users from over 40 countries (67% growth from Q3).

We launched Custom Categories and Insights, Embeddable Audio and Video
Recorders
, Automatic Text Analysis Through Zapier, and a Bulk Evernote
Import Functionality
!

We had the unforgettable opportunity to interview with the legendary Michael Seibel and the team at Y Combinator.

We were featured in a Ness Labs interview with the delightful and inspiring Anne-Laure Le Cunff and her community of over 30,000 creators!

What’s Next:

Helping our customers improve transcription and insights accuracy with human help so they can do professional research and create valuable publish-ready content.

Generating meaningful reports by synthesizing multiple media files to deliver the information that matters.

Connections to WordPress, Zoom, Google Meet, YouTube and more to enable
a hands-off growth engine for our customers.

If You’d Like To Contribute:

Join our growing Slack Community!

Subscribe to our YouTube Channel for the latest updates, tutorials, office hours and more.

Introduce us to great potential customers and investors.

Check out our Public Product Roadmap and Indie Hackers Profile.

Log in to Speak and share your feedback – we value it a lot.

I would love to reconnect anytime you see it as worthwhile.

Thank you again. Wishing you a beautiful year ahead.

All the best,

Tyler Bryden

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email
Share on reddit

Subscribe To Our Newsletter

Harness the collective intelligence on our our journey.

More To Explore

Capture. Analyze. Excel.

We’re building technology to help you enhance your life.
Take the next step on your journey today. 

Speak Ai Office Hours 01

Speak Ai Office Hours 01

Speak Ai Office Hours 01

Speak Ai Office Hours

A very fiery discussion for our first-ever Speak Ai Office Hours 😂

With the wonderful special guest Justin Finkelstein.

We talked about:

– Recent updates including human transcription, WordPress Integration, and improvements to our in-app transcript editor

– How to prioritize what we are developing with all the amazing opportunities in front of us

– Generating beautiful reports by synthesizing multiple media files to produce what matters

– Automatic data processing for a hands-off content growth engine for our customers

– Our growth from mental health, self-analytics, and quantified self versus research and marketing

We plan to do more of these and hope you will join 😊

0:00:35 – Speaker – 1
Justin.

0:00:38 – Speaker – 3
Justin, how I am and how are you again? We are actually in here today. I’m recording this. I’m gonna share it on YouTube after still then do a very good job promoting it. Just because you know, fucking Kobe should be swearing already. Covid and everything You Tube already.

0:00:51
That’s a bad start. I’d start you monetized. Yeah no I don’t need to monetize this. I appreciate you joining in here so we are in a deep discussion right now. I think Lauren. I mean Tim and that’s all might jump in here as well too.

0:01:04
I just posted it, but it’s like prioritization time so I don’t think you know that’s coming in. I’m I’m fine too. We’re trying to figure out the best way to share the prioritization battle that we’re having internally, but in a public way without, you know. So trying to think about that right now,

0:01:26 – Speaker – 1
I’d love to hear if you have any thoughts just to start, let me share with battle has to say, and I’ll probably support that 100%. No shit, yeah. Don’t let me do that, cool.

0:01:39 – Speaker – 3
Let me set some context I guess. First of all this, we want to sect we are our goal here is that we’re setting an hour. I don’t know if it’s going to be every week where we do speak AI, office hours, and definitely it’s just about discussion. Hoping to bring in a bunch of people who are interested in what were you know, what. What we’re talking about, what we’re working on, speech recognition, analysis, content creation? How can you analyze things?

0:01:59
All these wonderful things that we’re exploring and just bringing people in and having good conversations. Everyone has any questions about the system. If anyone is using this system and have thoughts, I hope that we can pull actual users in here sometimes, but really just trying to build a practice of actually sharing more publicly and really creating a spot to engage, so that’s here just in your fantastic supporter of us. I’m going to be publishing this on YouTube, so I’m going to stop swearing. But thank you Justin for again for all your support and joining us on our first one.

0:02:30 – Speaker – 1
I know this one’s a little little little smaller here today. Oh good. No perfect get private time with both of you together. And uh, and discoverable on YouTube on the back end home run. For me. I’m very interested in the prioritization conversation.

0:02:45
The only thing that I want to get out and then I have to get out of this is I want to the WordPress how I take, but I would like I would prefer to have that conversation over. Yeah, then over over zoom and you know that’s probably, you know, but I’m happy to have that over zoom as well, but I think the prioritization conversation would have a much more, much broader impact on me and probably the users as well. So let’s get into it,

0:03:14 – Speaker – 3
yes, so that’s all that’s a shot. CTL speak AI. The whole team is fired up right now ’cause we are, so we’ve crossed this threshold because we’ve got this wonderful system now where you can come in, you drop media in and then you can obviously do the automated transcription, but you can actually get a human to come augmented and clean it up to 100%. So we see two things really valuable here that I’m seeing and I think that hopefully we all see which is. This now allows you to publish things professionally so there’s a gap that we see an automated transcription. That can be overcome with this augmentation to get it up to a level where you can feel confident sharing it online so it becomes a publishable asset and media becomes more valuable and you can get a better return on investment by printing media and to speak.

0:03:55
So that’s one of the things that we’ve tried to overcome. The other part of that is it becomes a way to clean up data, so if you are trying to do analysis on things you’re trying to do research if you just rely on automated transcription, there’s a gap there because it’s never going to be as accurate as you need to actually do it. So how can we? Overcome that gap, the human augmentation is one of the ways that were barely actually done. It, like Lauren, made it made it in here.

0:04:22
This was very I just now was minutes away from being like shit we did not. We did not prepare enough for this so let’s not do this, but I’m glad that we’re all in here. That’s all, I’m not sure if you have anything to add more and thanks for joining. I think Tim might join in here as well. This is the first one we’re doing, so it’s gonna be rough.

0:04:42 – Speaker – 1
Improvised, but I hope that it starts to build out some things for us and we can make this a little bit more practice profession. Yeah, just like you know we we we got a couple of points here from the features.

0:04:54 – Speaker – 4
We the solutions we have created from the problems we heard from all our community and the users so so we reached that threshold. So it’s like how we can make it more better. It’s it’s about that how we can prioritize the things which which we can hammer out and help people to solve the problem. So it’s you know cold five.

0:05:15 – Speaker – 2
It’s like very important for the speak user speak Community and and these are the decisions which will. I personally believe like you know,

0:05:23 – Speaker – 4
those are the game changers, the seasons, so it’s like everything is important, but like what is the first thing is important so you know it’s like,

0:05:31 – Speaker – 1
yeah? Can we, um so the question? Yeah, can we have the. What are like what’s on the table? As far as most important without any, just like just back to it where that? What are the not who’s got what opinion or what’s on the table is most important,

0:05:50 – Speaker – 3
so I want to just I guess, and I’m just sharing this on. An unlinked in here as well too, with a little screenshot, so I hope you guys are OK with that. I asked you sure it’s already done. It’s too late so. So that’s one of the things that we’ve always tried to figure out.

0:06:03
Justin has been sort of this research and analysis part versus where I’m coming from a little bit more of which is the marketing analytics background. So we talked about without names or anything. But there’s a thing that you and I are working on together, and there was a moment the other day where you said the SCO part. You know, the one part is just to pass through costs that we need to get something done, but the SCO in the growth part is valuable. That’s that’s more if we help other organisations grow, they can trust us to continue to invest in us, and we can continue to help them grow.

0:06:34
So we’re trying to figure out how we actually prioritize.

0:06:41 – Speaker – 1
That part, so that’s a big part of the thing that worked here, right here. I have a strong opinion on this, so let me let me let me give the context of where it’s coming from. From my perspective, the job in general that that you are asked to do today that’s not being done well inexpensively is transcription. As you know I’m saying, get transcription, you know, get transcription right for the job now. Get that good. Get that reliable now you’ve got a constant flow of customers for life.

0:07:11
If you get transcription right because there’s endless numbers of people that need transcription. If you can do it better, you can do it less expensively, so that’s first #2 my hypothesis for everything that I do is SCO for a long term investment, is is the best investment you have real estate. On on Google for a keyword that can you know, like the right word, one ranking can be millions of dollars and it’s going to continue to work for you. I’m saying so that’s the right that’s the long term game. So the name of the game is, so it’s like. Um transcription keeps you in business and this and I know I’m doing a version of this myself.

0:07:59
Everything that I’m doing is I want to bring in cash flow, so I stay in business and I’ll do that. In the way that’s the least soul sucking way possible, but ultimately three years from now I don’t want to be doing anything for money because my SCO, all my real estate investments on the web, or whatever version it goes to then. Pays for everything, so that’s that’s my perspective on it. I think the the. And I’ll say the other piece of it is I don’t know who’s on which side of this argument get the transcription right?

0:08:39
’cause then you get the flow and the SCO is a much. It’s a much higher reward game. And but it’s a. It’s also a higher risk in which is also what you pointed out in that conversation. Like, you can’t guarantee success around SCO, but you get a process around transcription. I mean, like you are again not disclosing it, but you’re guaranteed like like, I’m confident that you can guarantee success around your transcription right now.

0:09:08
’cause you got three failsafes, yeah, we got me. And then we’ve got, you know, we’ve got like 4 like plan A Plan B plan C plan. The SCO, we don’t have it, so that’s that’s that’s my 2 cents on it. Yeah, well, I will say that there is a proven part that when you do,

0:09:29 – Speaker – 3
you take a video you embedded on a web page or audio on a web page. And you do do a nice transcript below that’s proven already. Like I I’ve seen it through search engine rankings on our own site on speak. I literally have LDC, London Economic Development Corporation, which is amazing like City of London. We work with them for a long time. They’ve just transcribed a couple pages.

0:09:48
So I’m looking at the report right now. It’s organically generating pageviews ongoing basis for them and on those basis the average time on the page, every single one of them is minute plus with one of them being 4 minutes plus and another being 9 minutes. So that means inherently people are spending more times on that page. Search engines are going to give it a better ranking. It’s a more intimate relationship and you’ve given people the ways to digest and like interact with content in a valuable way the way that they want it.

0:10:18 – Speaker – 1
Yeah yeah, let me see some of the contradicts a little bit, and then I’ll shut up after this, ’cause it’s not 100% perspective. Um, like selfishly? Let me contradict what I just said. Transcription can get done. I can go to 1000 different people for transcription.

0:10:31
Like you little bit more offensive I can go to anybody for transcription so selfishly that’s just a commodity, but. As you know, so I’d rather you have work on the SCO because nobody nobody is is, is it? There’s nothing that can solve my SCO problem at, you know, at the price point that you can. ’cause you looked at like the one I showed, you know, which I think is great. I can’t remember the name of the company.

0:10:58
I think they don’t assume stuff, but I’m also wouldn’t say a name if I’m not speaking with them as positively. 80 bucks a video? Yeah, that’s great for people who do produced videos. And great, it’s not great for me. Who’s created 15 crappy videos today?

0:11:12
Yes, you know I’m saying I can’t do that, so anyway, I’ll shut up, you know like and take it from there.

0:11:20 – Speaker – 4
Yeah, go ahead.

0:11:22 – Speaker – 2
Alright. And come back to the initial question, what do we have on the table? Right now we have sweet things and thank you Justin for sort of. Posing this question, three things that we’ve we’ve considered Tyler. I’m going to start with yours. It’s so help me out here though.

0:11:40
It’s the marketing part where we’re looking at actually creating. And you, of course, we want to do. We want to hone in on the transcription we wonder honing until some of the parts of the system that we already have now. On the new part, we want to add in you analytics pipeline for. Is that OK? I divulge, divulge this. Yeah, go ahead.

0:12:03
As far as I understood we have this idea of Tyler had this idea of creating a new analytics pipeline to crawl through a website and understand what is missing and there is a great market share for that. The other part that also came to us was. Voxel, it’s it’s. It’s the idea of making the system streamlined to have all the tweaks to every each part, like data visualizations must be shareable. Tweaks where things like.

0:12:37
Skipping from the transcription into the media from the media into into. Have the referral links inside of a text note it’s it’s again the marketing bird, but I’m just mixing the two here, but sort of having the system that we already have work. Fluently and every feature cone tuned in and the third part is the on boarding part is when we OK we say that all right. We have a good. We already have signups we are working toward that every day.

0:13:06
We’re working toward that, but after after a sign up we only onboarding stage in the process where a user gets to know. Rather know we’re not trying to teach so sorry. Not user gets to know what the user is, what’s the system is about? What are the issues and what are the most the key points to that user in. The best thing that we’re doing so far with that is to get an idea who the user is with a researcher.

0:13:36
Are you a student? Are you in the profession and that that way the with onboarding to to retain customers and to give the map not the advanced user manual? To the system. This is how you reach, so these are mostly three points as far as I understood anything. To add vassal Tanner. Yeah,

0:14:04 – Speaker – 4
that’s that’s a good start and like you know, I think I think just saying if you remember our initial conversations like we talk like Speak is an order transcription business like you will. What you said is like you will find another 100 different companies and people who just do the manual transcription. Or like the transcription by just automation. The goal over here is like how we can create a system which you can import all your media or tax through any pipeline that can be the website scrapper that can be the YouTube Google made zoom because the world is changed before we were talking about the website. Finding the media and analyze so that the whole channel we always talk about is like the import channel.

0:14:36
The analysis which the speak now has with the audio, video and text before we were just, you know, dealing and fighting with the audio and video. But the whole text module is now has the same pure insights from from what you are doing. Also right with the yak to the order to the speed and the third parties like the sellable. If I remember correctly, yeah like you just went to the order. We just transcribe and get that.

0:15:05
Translate, but you just get this terrible word club, right? It’s like the two. So you can say publicly with what you talk about in just one chart. So what if you also touch about is like the Third Point is like cerebral piece. That can be the setting on the WordPress for their CEO that can be setting your media for the transcription.

0:15:19
There are a couple of companies are doing to, you know, for their research research part. So all this panel is connected. Now what we’re trying to what? What more things are on the table right now is like. We can create another fee Fi channels right now for the imports.

0:15:37
We can do more analysis or we can say there using the text module or we can do more part on the selling side too. So like what comes first right? And it’s it’s tough, it is not that simple answer that hey this is what you have to do it like what we have to make decisions like what is changing into the world and how people are reacting towards that.

0:16:01 – Speaker – 1
There’s like should we do more work onto the import side or the inside extraction side? Or yeah and I think it’s customer interviews. Is going to get you at that and then you see like you know, what do you want to cater to? You know like I would I would do customer interviews and then you way. You weighed out, you know, like Dollar. Do you want to do indicator towards the top?

0:16:19
Yeah, that’s a consulting but right you indicator towards the dollars. Today the long piece of it. So do you want do you want to? And I’m curious, what’s the who’s first? I didn’t hear transcription and like I like the way Tim broaden that makes sense on boarding tweaks, analytics pipeline. Where does transcription fit into that?

0:16:38
Is that which is that one of those three buckets? Or is it 7 in one of those three buckets is separate, so I’ll give you just one example that we’re looking at.

0:16:50 – Speaker – 3
So there’s a company that we’re working with who’s trying to basically generate as much content as possible. Actually you’ve seen this slack message before, but like they want to link into YouTube channels and then. Like earnings calls around this specific news releases impresses. Grab the YouTube piece, pull it into our system, transcribe it, and then use our integration with WordPress to automatically publish that two WordPress with the transcript for the search engine rankings, and then the final part of that automation is once that’s published on WordPress, automatically shares to their social media as well too,

0:17:23 – Speaker – 1
so it’s real time automatic content processing that’s generating an automatic content strategy which is helping them grow right so they generate data. None of the original content.

0:17:32 – Speaker – 3
They’ve done that. It’s just picking up valuable content for this specific company that’s that’s creating them as a resource, because there all these people are hovering, trying to figure out what’s the latest information on this.

0:17:44 – Speaker – 1
And now we’ve helped solve that problem automatically by just hooking into three little systems. I I see. So on that one, I see seven things like I can go do that. I like my keyword research like you pull this video, run it through the machine, see what happens. I see a 7 figure business for me personally. Based on that, which means that’s a billion dollar business for speak AI.

0:17:59
It’s a brilliant now. Now priority like brilliant, but like I don’t know how to like don’t know how to do that right now. But like like if you know solve that was brilliant. The question is like is it do you link it to channel?

0:18:17 – Speaker – 3
Do you pick certain channels that you link pick into or do you pick combinations of keywords that once that keyword hits,

0:18:25 – Speaker – 1
that’s what triggers the automation to start and then do the publish. So how do you do it? Yeah I would. I mean what I would do is I would do manual operate so start with a length like like. OK so let me go down my Rd I’d like another one I came to you originally with. Well, not originally like Kanye on Rogue.

0:18:40
I would like there is so much. There’s so much in there, so I start with that. That’s my first publishing thing that goes out then. OK, now I look at my Google Analytics and I see let’s just say I’m going to do one. I’m going to wait for six months and see what happens.

0:18:56
I’m not going to wait. I’m not going to slow what comes back on. It. Boom, OK now. Like I’m gonna go back on my Google Analytics now I’m going to come back and it alright. Here’s my version two or like.

0:19:11
Here’s my 100 links. Let me know. Let go manual at the beginning and then once you figure out what people are doing manually then you could start pulling the automation like you don’t want a look at it. ’cause you’re creating a a intimate experience in the curated experience. You don’t want to pull ’cause that’s when it becomes a spam playing, yeah, and so you want.

0:19:34
Quality stuff out there. So my thing is making a little bit more friction. You’re doing everything on the back end when I’m bringing to it is either my contents or where my content doesn’t suffice. It’s not quite good enough yet. I’m going to borrow somebody elses, but I want to drop in my own links on that and then if I want to do some automation that’s that’s auto blogging, that spammy that not like that.

0:20:01
That could get that can get misused very quickly. Make me. Like you want to like? I don’t think you wanna go like yeah so that’s that’s a short answer to that one. There might be some use cases where it’s not, doesn’t get spammy, but yeah, that’s my, that’s my brother.

0:20:17
My somewhat I just this is one of the things that I’m just saying,

0:20:25 – Speaker – 3
I guess is what we what we see. For example, this is an example, but Joe Biden has his inauguration speech. People Spike spike up in searches. You look at Google trends. Everyone is searching for Joe Biden speech and then the actual transcript of that speech so they can actually read through it as well too. Yeah, so it’s like the the the the part of prioritization is.

0:20:42
What are people looking for and then what is you know, is that actually valuable? And if we can pull in the right information too? Two years to accompany site that automates that process. You have now matched it perfectly and automatically. So Joe Biden doesn’t make sense for us.

0:21:01 – Speaker – 1
But these earnings calls for this specific company makes perfect sense because they want to be a resource around the latest information exactly stream. Yeah, and I think I think with you I think so. So to contradict what I just said, I would like to see. Pulling in on like alright, I want every Joe Biden so the one that hits home more for me is you know we got the what are we going to do for school for the kids next year may oral race in NYC there’s going to be a session for public sessions can do. It’s going to be recorded I want to pull it everything I want to hear from everyone of these mayor mayoral candidates. Don’t listen to all their speeches maybe but I want to see like where they talking about what’s going on.

0:21:36
You know you know who am I going to back based on so I’d let you know I’m gonna have my speak dashboard about like to start forming. Which is like the same the same yeah, so once they quit. Yeah, I’m sorry, there’s no question around this one.

0:21:53 – Speaker – 3
Do we know we’re trying to figure out what what basically protect prioritizing, and maybe that’s all you have. Print A little and just quickly say this. But like because you know I’m going to share this after and anyone can watch this, but there’s sort of three releases that you put out this week. Can you touch on those quickly? And then just sort of reset us here as well too?

0:22:10
Because now we’re sort of coming to the end of a Sprint that’s opened up a lot of opportunities. And it’s like where are we going? Next, witness.

0:22:21 – Speaker – 4
Let’s talk about the we started like I think. So in the January 1st this print off, then we converted a little bit on the engineering side, like how we can release the solutions very rapidly and learn, understand and you know, improve that part. So first thing Timothy and I did is, like, you know, the Amazon transcription. Sorry that transcription part which help people to do the human transcription. So what does that mean is like,

0:22:47 – Speaker – 1
you know you can request to clean up your transcription. We just want plate. Just click on the human transcription request, enter your speaker name, who talk about Ward so we can provide more insights.

0:22:59 – Speaker – 4
Hey, just didn’t talk about 40% more compared to Tyler, or like you know, Justin talk about XYZ words or keywords or sentiment or brand versus Tyler so we can do more analysis once we have the more pure speaker management system on speed, it’s like unbelievable opportunities we have. Once we got the speaker assigned with the sentence is yes, so that is going to solve a lot of problems.

0:23:23 – Speaker – 1
We have a. In a queue of like hundreds of video to clean up the transcription so they can get more pure inside after field and create a report. So right now we use a word export which is actually sort of a report which no one gives you right now and I never seen any system which gives you the report like that which includes all your insights. The Times you spoke about and the transcription and the transcription with the timestamp and the speaker.

0:23:48 – Speaker – 4
Yes there are. I mean let’s order, they give you the transcription but there is inside. Yes that is. Inside, raise the inside which give you the how many times you spoke about this brand for this keywords or the custom categories right? So that is a huge step towards going dead. The second piece we release is the WordPress API integrations.

0:24:04
So what is that mean is like? You can connect your WordPress account again. We always try to eliminate the click events and how you can do it very easily. So it’s like you have to integrate a plug-in with the WordPress which call like the JWT integrations so we can authenticate your credentials with the with the WordPress and we as a speak also the privacy and security is at the 1st place, so we don’t store your credential into the simple screen. We always make sure that it is like you know encrypted format 256 bit.

0:24:36
You know the market size? What is the validations is the best practice to do that and we follow that to its peak. So all your credentials for the WordPress is into the encryption format. So the step number one install the plugin at WordPress that said #2 add your username, password and the domain into the model of on the WordPress and assign a unique name for the integrations that because you might have the multiple domain. For example for Tyler, Yes Tyler and his own website.

0:25:08
And the speci I see him for me. So what I can do now is like I will assign a name that but so. But so Sadat in an speakspeaker.co so that domain, when I go to my media, if I’m doing my personal media, I can say only on my website, and I can also create as a page or a post. That’s a two different story. So either you want to create a separate page so that makes help you do the SCO, or also post will help you.

0:25:35
But that might goes under your resources or a blog. So those are the two different stories, right? And what speak also help you if you are working in a team. The speak will help you to create as a draft. So if you are not the admin or if you don’t have that power to create a publish page or post, you can just click on a draft and it will.

0:25:55
It will write directly, create as a draft. So that’s a huge huge step towards setting your media on the public platform. And also we all are working towards how you can create a post in text nodes and with one click you can sell on the WordPress. And also with the Zapier integrations you can say around the social media is like the quotes from your text mode. You can directly source air on the social media so that text pipeline is coming soon, but like that’s the release of the second in this 3 spring and the last one is like the the transcription editor.

0:26:25
I think Tyler renting both will agree on is like how frustrated we are when someone comes to the media, the uploading media and and then when they go to the panel they don’t know is that this transcription they can edit. It’s like it’s double click, but it’s a very frustrating moment for us and then we just flip the whole idea. We put the transcription, we create a awesome editor and team did a great job on that is like created transcript editor so you can edit the time stamp and you also can do the speaker management, because if you know you are as individual speaker, you can choose a one and a sign your name and automatically it will reflect in all the whole transcription. It’s as beautiful as that and if you find that, let’s say Tyler is not spelled. Perfectly you can find and replace in just one click, so those are the three releases at speaking I needed from version two point 12 to version 2.14,

0:27:26 – Speaker – 3
and yeah. Now, if you want just maybe just take up take, it will take a moment to as you know, where is a small team. That’s alot alot alright that’s that’s a lot of power already put into the system now and so those are three core things that we believe we put a lot of work into prioritizing those and believe they are valuable. And now the next part is how do we communicate that effectively how valuable this is and then continue to build upon that so people will continue to use and then invest in the platform. And there’s two things that I want to. Yes, touch on here Jason this is.

0:27:57
This is really interesting is that organization I’m working with right now. They’ve got a budget, say for an example. Budget is $50,000. They’re trying to figure out where do they spend that budget right now, and So what it came to, what it came, it came to me to realize is but one of the ways that we’re deploying that that budget right now is through Facebook, Instagram ads and then LinkedIn ads. Because you know you can get and amplify reach.

0:28:20
But the problem that we’re seeing with the you know is with paper click advertising. First of all, Apple and iOS changes are coming so. The advertising is going to get less effective and less measurable, but once you stop spending. Do those systems your reach stops. So what I’m trying to figure out is, say if this budget is $50,000, why would you invest that money and speak the system instead of putting it towards Facebook and Google Ads or LinkedIn ads?

0:28:41
So how that that is in a way that is who we’re competing against in this as well too. Don’t. Please don’t put your money into those systems. Invest in the content piece and the video piece and then the transcript piece embedded on your web page and so that it becomes an. On Evergreen content asset that continues to grow not just now but years over.

0:29:06
Even once you stop spending on the paid ads side. Yeah, so that’s one thing I’m thinking deeply about right now. Is like how? How do we prove that you know if you have a budget $50,000 that you allocate 50,000, you know 50% to amplify through those pieces through Facebook and LinkedIn, and then other 50% goes to speak as content investment.

0:29:32 – Speaker – 1
That will actually help you grow after the ad spend is done. Yeah, it’s an issue. I’ve got a thought about that. Or do you want your minutes right? Yeah, so here’s so 50K. So first of all, I would look at it more as like don’t look at the whole pie.

0:29:42
Break it down into different pieces. What does it take for us to get 10% of that? What does it take to get 20% of that? Where does it take you? 30% of that. Then. The other thing that I would do with it is.

0:29:53
With the SCO piece of it is set up a get the Speak SCO blog. Then you use the revenue from that blog, you know which whichever purpose you know, whichever purpose is to start to offset those costs. So my you know. So, like you gotta prove it right, you ’cause you know the sea is a little bit of a longer game. And then you’ve got to prove it.

0:30:19
And so a year and a half from now, it becomes undeniable conversation. But what does that do with their 50,000 today, where they’ve gotta? They’ve gotta prove to shareholders today, so the way that I would invest? I would invest internally in it. Today, like I’m very interested in, you know, I’m saying I’m very interested, but again, not like I can’t do.

0:30:44
I can’t put the right dollars against it right now. So I gotta put more effort into it. You know, ’cause it’s it’s. It’s not. It’s not as proven, but you’re going to have that, yeah, but I mean the thinking is correct.

0:30:55
The gap there is interesting, right? ’cause they she needs to have.

0:31:01 – Speaker – 3
She needs to have very fine measurement and be able to report that this was successful. And for order that she needs to have some speed that she needs to be able to do that. So this is where the paid ads. Come in because they get them live. Deploy them, reach. You know 15,000 people for $2.

0:31:14
You know what I mean? It’s like really quick part there and then the other gap right now that we’re facing is say they actually want to do the content piece, which in the long run is going to be valuable. Someone needs to create that content so there’s the original investment in the actual creation of content that is a gap there as well to your creator. You love to create. I love to create, but that’s a big commitment for someone to actually create.

0:31:37
For example, video assets. And how did they do that? Like in my dream, it’s a longer form interview. Where they you know I can’t disclose all the details of this, but interviewing a person becomes a 2025 minute interview. Embed that on the page and then transcribe it below.

0:31:52
That becomes an incredible asset, but someone needs to invest in that interview. In SAC, two people need to invest in that interview. They need to organize it. Do a good job, prepare for and then actually go through the process. So there’s a challenge there.

0:32:09 – Speaker – 1
In adoption, there’s friction in the actual creation process, yeah, and so I look at it. Take away some of those you know I’d be happy to. Volunteer to do the interviewing piece of it and I’m a pretty good. You know. I’m saying you like you can and then they just need to show up.

0:32:20
Yeah, an answer. The you know like you know the questions in the parameters so you could get through that. Pete and I think the interview is the right way to do it because it’s it’s not, it’s it’s it’s. It’s easier than for people who aren’t trained to do the videos. So yeah, so that the.

0:32:40
Like Ultimate, the end of the day it’s. Kids that was out of you know I’m saying it’s how you create the compelling argument for them. I haven’t heard a compelling like I’m thinking an employee who’s got to produce results today to answer to their boss. I don’t know anything more about the scenario. They aren’t the you don’t have the.

0:33:01
That the lead person here, you know, I’m saying the person who can take the risk here so they’re probably better off in the Google ads piece of it. Try to chip off a piece of it. You know, I’m saying, you know, as much as you know, like you and I do agree, longer term that’s gonna be better return on investment. Chip off a piece of it, let them get a huge return on investment for that small piece of it, or it’s like. If it goes to zero, it’s no big deal.

0:33:31 – Speaker – 3
But if you optimize, if you create a page with a nicely optimized URL and then a video with a transcriptive longer, that’s not going to go away. So just that I’ll finish on it like that is approvable. Return on investment in some way, whether it’s time on page, whether it does rank on search engines or it becomes a beautiful page that you can share.

0:33:49 – Speaker – 1
Yes, in the context of the right thing and it’s beautiful for branding purposes. ’cause of Facebook ads not doing anything for you for branding purposes. So that’s the question. Are they in direct response? You know? Is this a direct response like?

0:33:59
Yeah I need I need X number of customers today or do I need to build like is it a marketing? It’s a marketing, sales or brain. We’re having a brand slash marketing conversation. It sounds like they’re having a sales slash, a little marketing conversation and that’s the gap to be able to bridge.

0:34:22 – Speaker – 4
Do you want to touch about like you know, we talk about the feedback that take time to understand, but how? Speak help them through the embeddable player. Do you want to touch upon that is like what, what? What informations we have when you share on the on your social media and on the WordPress? Let’s say on your website’s house how speak embeddable player is helping them right now.

0:34:38
It’s like you know how instantly you will get the feedback and how much data they speak, how to help and improve and give them a feedback. Is this working or not?

0:34:51 – Speaker – 3
You want to touch upon that. So that’s just to make the mechanism in place, which is very interesting is that we’ve generated embeddable player that you can share. We’ve optimized the hell out of that for SCO, and that’s part of that meta schema. That stuff that we’ve talked about adjusting, like with Jason Aldean, little bit technical, but Meta Schema in Jason LD to make sure that search engine is know that there’s a video there. So there’s one part there that already helps with the ranking perspective. But then we’re tracking all the play events, the pause events. But then any of the times that someone actually interacts with the transcript.

0:35:18
Minor insight. So now all the sudden there’s a huge jump in the analysis that you can get back when people are interacting with content, so it’s not just OK. Someone watched this video and how long it’s someone actually clicked on this insight someone was interested in this brand someone was interested in this transcript line specifically, and in huge if enough people interact with that player, you would actually be able to break that down into demographic profiles as well to men over 35 like these topics. Women under 25 like these topics like that. That part is what we would also love to see come to life.

0:35:53
And it’s. All set up in the system already. That actually works. Today we’re just not displaying that analysis in the in the in the speed dashboard or anything yet,

0:36:06 – Speaker – 1
so that’s a very valuable asset that I think is just worthwhile mentioning. Shoot that comes through analytics.

0:36:14 – Speaker – 3
Google Analytics beautiful. Yeah, so that’s that’s. I mean one part there like the other part. I just want to touch on which is. We got a fantastic testimonial the other day from a new customer. And what happened was they had six hours of video and they were doing customer interviews with employees customers. So there are there marketing agency they’re working with working with the customer and they’re trying to figure out what they should be.

0:36:36
Prioritizing for the business, how did they redesign the website? How do they you know? Do the messaging and everything so they interviewed customers. They interviewed a employees owners and then they were trying to figure out how to synthesize all this information and they only had a week to actually turn all that around and basically have a big big meeting presentation with the customer that they were working with. Yeah, so that was the trigger that first of all was beautiful as they searched for something online and they found speak ranking on Google so they actually found speak as a solution which already triggered the interest.

0:37:14
And then there was a connection there that then brought in. So they actually signed up for a premium plan 99 USD a month and then dumped these six hours of video onto the system. They were they were specifically looking for emotions. Brand awareness. When companies were talking about brand awareness, when their customers, employees and people were talking about what is the brand awareness they were trying to automatically prioritize so they could like, make recommendations, and then they were like needs and wants and then pain points.

0:37:42
So in that system we use the custom categories and insights actually help them get into the account and I set up for example action items and commercial intent and a couple other things. So one of the gaps there was. I had to spend 3 hours setting that up so we should be eliminating that time so they can automatically grab those things that they’re trying to find in the media. The other gap there that’s really interesting is we’re doing individual analysis of each media file. But how could we take all those six videos in produce a report?

0:38:09
That automatically does that work for them? So how can we synthesize the six hours of video and give them a report? Here’s the top recommendations that are made based off the pain points. The commercial intent, the challenges, the emotions, the feelings and automatically produce that report for them. So now we’ve just analyzed.

0:38:28
We’ve reduced manual analysis and we given a beautiful how can we give a beautiful white labeled report where they can go back to their client and say here’s what came out of these interviews and they just were much more profitable ’cause they didn’t have to do all that analysis manually themselves.

0:38:44 – Speaker – 1
So let me give this back like just. OK, I spend $100. I dump six hours of video. On to this place would probably takes me 10 minutes, 20 minutes. You know, maybe it takes 2 hours to upload or whatever, but that’s not active. Make right doesn’t even take that long.

0:38:57
It’s not active time. I spent $100. I’ve invested, let’s call it 30 minutes of my time. Then I walk away and I don’t do anything else and I get a report which gives me pains, desires. Brand. Uh, and I could take this as a.

0:39:15
Brief, I don’t know which type of brief it’s going to be marketing brief. It’s about, you know, it’s like I could take this to my management team and be like. Here’s the insides I’ve done nothing else I could walk like. And I paid $100, yes? Like boom that needs like that, right? Like like that is so how much do companies charge for?

0:39:38
Briefs, dude. I’m saying like like synthesis of this data that they don’t even have access to. 1st how much, how much you have to listen to these things, how much you have to pay to get these things transcribed. Boom boom, boom, all of this $10,000.50 you know, whatever like like here like that that you got it right and and beautiful and like they found you through the system that created this result. Yeah you just have a so here’s here’s the issue.

0:40:09
You know I’m saying you’ve got like. A you’re gonna get you get flooded. So the question is like you just market that story. Like I would if I’m. If it’s my job to grow it, I mean, it’s probably you know somebody out.

0:40:28
You know. It’s probably you. Tyler is just all day media or somebody out there all day. Media, just like telling the story, showing it. Here’s another version of it.

0:40:37
Here’s Kanye. You don’t say like here’s here’s the kanepi like let’s do let’s do mass appeal stuff, and here’s where it actually goes, and it’s just producing assets to put out there in the public. And then when people come back, now you do what you what, your personal like. What’s your specific use case? And then you just tell those like.

0:40:56
Yeah, that story is like, yeah, that story is. And now you’ve got an issue of. Too much opportunity because the floodgates have opened. So now the question is, yeah so yeah. Well just add one last point to it.

0:41:10 – Speaker – 3
One of the most popular posts that we’ve ever done through Speak was actually did a comparison breakdown of when it was political again. But Trump and Joe Biden when they had that debate. Yeah, and we did a comparison of those two. We get the word clouds generated from each speaker and then they sent the topmost positive, the topmost negative. So it’s like how can we dump multiple media assets into the system and do a comparison and analysis and report. And like you said, there’s more of the customer one where they come in with media that they need.

0:41:36
But then as a marketing and a content generation place, there’s ability for us to do more of a public awareness. Kind of, you know, interesting content or stories or speeches, or things that are being generated that people are interested already. We can use Google trends and queries to automatically find that already.

0:41:57 – Speaker – 1
And here’s what I would do like in this beautiful like Trump and Biden. There’s too much like like, yes. New York Mayor Race is not with a whole bunch of people like there’s there’s features they’re going to come. I don’t look again this thing. I don’t know if I register is public. You record it. You put it out there and you just tweet at yeah, Ray Maguire. Andrew Yang. You know, I’m saying, hey, we created this like and then let me let you know like look if you look great in it maybe you don’t do a publicly udm right DM each of the candidates one is going to sponsor you.

0:42:26
Don’t get the candidates alright, who’s there? Chief of Staff DM that boom like. That you know that’s Gary B 101 and it’s just like you DM like you have a beautiful thing that you could drop in and if they can consume they’re going to see it immediately. And boom, here’s what happened. You won the debate? Hey, do you also know about?

0:42:48
Do you know like do you know you know like here’s the thing that you probably don’t know there was a throwaway line that actually means something. And now you’re down that Rd? I mean, yeah, you, you just have a so back to the original question. Back back to it, we got 15 minutes left.

0:43:05 – Speaker – 3
That’s all Tim Lauren you been silent. I know that you’ve been writing notes and everything, no, hey that’s fine. Any is there anything that we want to close this off? So this was a very energetic and intense first. Speak I office hours. But this is the, you know, this is what I also love.

0:43:21
I want the transparency. I want the how peoples to see how passionate we are about this stuff and that you know these are crucial and hard decisions that you make as a company in this stage. Actually trying to figure out what the best things to do. So I do want to shut up for a moment because I can talk too much. That’s all Tim Lauren. Please, I encourage you to say anything, anything you want to close out here as we do wrap this up.

0:43:42


0:43:47 – Speaker – 2
Sure, it seemed like the major topic discussion was as he over management and optimization. I’m just curious about like how many of our customers have actually asked for this, or if you’re planning on going forwards like other people. I’m just curious where this came about. It seems like it kind of evolved from transcription or like the automated like human transcription, and this is discussion we had quite a while ago when words first like going over the whole the building of that process.

0:44:19 – Speaker – 1
But I’m just curious now like.

0:44:22 – Speaker – 2
Like why are we going into now automate SCO from transcription? Like where did that where the jolt of inspiration come from there?

0:44:31 – Speaker – 1
It’s a great question. Bye,

0:44:33 – Speaker – 3
I you know, I’ve distilled to me I guess, or something that it was. You know I have Timothy and I just am loves it as well too. We talked about for a long time as this idea of again like the quantified self, self analytics and all this stuff but. We struggled to be able to convert that at least to dates into sustainable, profitable business growth. The joke that we made is that we make $16.00 from quantified self.

0:44:51
Last year when we look at the breakdown of where our revenue came from, it’s been content production, analytics and then what do these organisations want at a root level is like they put money into a system or into a company and they get a positive return on investment and they get to grow. And so I’ve through years and years of working with customers. Doing content production doing marketing. I know that the content production and the embeddable player, and then the transcription is going to actually help that process. And just as a note, there was a customer that I worked with for many years.

0:45:28
I just did a yearly summary report and because I paid I helped. I paid some subcontractors to create 4 blog posts a month for them and it just sat as web pages on the site. They had 1000% increases in search engine rankings and grow throughout the year like and. So that’s just. Obvious to me, it sucks because in some ways I have my desire for the quantified self and to help and heal and grow.

0:45:49
And I told axle you will not take that away from me. I’m going to keep hacking the speak system and using that for myself because it’s works and it’s beautiful, but I want all of us to be happy and sustainable and grow and make sure that we’re delivering value for organisations so we can continue to build and do the things that we want to do. So that’s like a big reason why. Yeah yeah, I’m not taking away. I do every single day.

0:46:14
I’m I’m all even like you don’t have to prove is like what you do personally versus what you do with the business has two different story.

0:46:25 – Speaker – 4
I track all my GitHub branches. I track all my coding activity. I receive all my emails. If I spend less over on the coding so that make sure that I am learning something right. So it’s like I track every single thing. It’s it’s not about you, it’s about taking an actions.

0:46:39
OK if it if you take the actions in terms of quantified self how much we are doing in in that direction right? Just like how, how much would be at helping people? Do we see any anyone who changed their life using the speak in terms of quantified self, right? So it’s like log in on your point is like those are the two different market and I and I I found very interesting too. It is like mental health and health is the same thing is the same story.

0:47:02
Just people don’t realize they just realizing their 50s and 60s. You know it’s like when when they experience the whole life. That’s the same story you live everyday. It’s like you don’t you is yeah. So that the quantified self we’re already doing that it just like how we can prove that thing and Justin you said very what the catchy word is like the stories and we had a great discussion yesterday about the understories Anan.

0:47:26
It’s like, you know, we have to create some story and we have to prove some stories. We have the whole system, the beautiful scalable system is like we we know what is. What are the missing piece we know what are the ask from the users is like. Let’s prove it. So that’s what.

0:47:45
It’s like I think, I think Lauren. Also this things are coming.

0:47:52 – Speaker – 1
This all dots are connected. I think you had provided by saying the.

0:47:57 – Speaker – 2
The other work that you had done as 1000% increase to traffic. So like in that time and all the time, the money that you’ve spent in order to deliver that to the customer. To get that return like what kind of a difference would you have seen if you had put all that effort towards, you know, as you said before Facebook, where Twitter advertising instead? I just think I mean the priority for this customer. Just you know, specifically every everyone wants to rank organically through search engine so they don’t have to pay for advertisements and it becomes more valuable and not only that, when people come through and organic search and find something inherently, they trust it more and they spend more time.

0:48:37
They complete more goals on the website is just there’s a gap between paid spend an then organic ranking with valuable content. So that’s what’s happened there. That’s why he’s seen increases. Not just on website visits and pageviews, but people requesting quotes form submissions, phone calls and all these other things as well too. So it’s I know I know that every every marketer knows that every analytics person knows that it’s just now.

0:48:58
We already have a system with speak that’s very capable of it as much as speakers come out of. Quantified self one of the initial reasons why I got so fired up about speak was because I was creating YouTube videos, embedding them on the top of my web page on top of Broadcom. Putting the transcript below unedited, unedited, shitty transcript and then pushing it to a podcast and all the sudden I was ranking number one top five on Google for some very interesting terms within weeks. So with the system has already been put together for that, it already works and it helps people grow. And if we can help people grow, we’re just going to continue to grow with these organisations.

0:49:37
Then we can sponsor the R&D. We can do deeper analysis stuff and we will can build our own branch of Speak AI that is solely quantified self. But until then we need to hit the sustainable profitable business so we can continue to actually invest in that Journal.

0:49:54 – Speaker – 4
Very good point. That’s what like you know. I think we discussed. I think so last year is like, you know, speaking speak is going to have a different product. It’s like it is not going to be on ab.speaker.co. We’re going to have a separate product for all these different goals that you can achieve. So if your marketing that might go to yourmarketing.speaker.co.

0:50:10
And do the whole pipeline and and what we are creating is like the base and this base is going to be a consistent. It’s not going to be a separate but the product is going to be like sub products of speed. That might be the mentalhealth.speaker.co an you can quantify the whole thing by your text in the media and what the personal recording the Journal inside right? So yeah, those that thing will come very very very soon.

0:50:38 – Speaker – 3
At the core level we know just Lastly. It’s like we know it’s capture, analyze, share and improve. You know what I mean? We know the core pillars of what speak actually is, and there’s lots of different ways to actually interact with that system. But at this point, we know that there’s certain mechanisms in this system that propel growth for organizations and ourselves as well too. I would love to put something out here.

0:51:04
Of course we have many interaction mechanisms through through all of these four pillars of capturing. We’ve we’ve, we’ve done a great job of this app here with we’re analyzing. We did bunch of research and you know we have a couple of things in research pipeline. Two and sharing and all of that. Then just self improvement. And it’s we’ve been talking about.

0:51:25
How it can contribute to organizations we’ve been talking about? How it contribute to the individual school. Just our passion about self optimization, but I just have a maybe misunderstanding here, but. We have 4% conversion rate at best. Why is it so hard for us to retain users?

0:51:48
From my perspective, just purely. Subjective. It’s hard for me to understand what the user does. I’m a developer of it and it is, and I do believe that, well, that’s that’s that’s about my opinions. But here, one of the things that we’re missing is to make the user make the system usable.

0:52:05
It’s lovely that organizations will use it, but the organization shall. People and people are have brains, and you know they have they tap things on the on the touch screen they click. I’m just going to the ground level interaction. Yeah, something is missing. the Champions like Justin are.

0:52:26
We have only one Justin.

0:52:31 – Speaker – 3
It’s good thing that we have you think?

0:52:35 – Speaker – 1
Champions, yeah, more opinions and feedback and it’s not about that we have that already.

0:52:41 – Speaker – 5
We don’t really have much much feedback going on. We only have it from sort of contracts which we get to sort of. We land on those contracts, but that’s it. Collaboration of with Jonathan went. I’m not sure whether Justin is familiar with Jonathan More, but he’s one of just recent graduates. Great guy was interested in the Mail.

0:53:00
Probably our intern event. Like all the feedback, we need to pull out of from them,

0:53:09 – Speaker – 1
and it’s such interaction is just hard and. Slow, yeah?

0:53:16 – Speaker – 4
Yeah, that that’s a differentiation between who are the customers. So the definition of customer having understanding is more important, right? Is like who is the customer of speak, right? The people who are paying for that or the people is like who are using speak the free resources of that. So like what is the definition is the customer. I think that is also drive towards what we want to build right?

0:53:38
Indeed just want to at that point on one part we have.

0:53:45 – Speaker – 5
We don’t have any average user. You know, average people who don’t have legs. You know it’s like it’s not a good way to think about an average user and its Accessibility comes into play too. Well. Are we really thinking about all the markets like there is a trillion dollar market for four people who live with disabilities?

0:54:03 – Speaker – 3
There is. It’s just yeah, but I guess the problem is like not the problem but like. Those users in the system where even are using it, but are those users actually converting to paid users who can help us continue to grow? So it’s also prioritizing what users there actually is, so we’ve got one person and their Justin. This is awesome. We didn’t know but used our embeddable recorder to record 50 recordings to get feedback and questions and answers from students in her Class 5050 recordings.

0:54:21
And we had no idea. So it’s like there’s amazing usage, and that’s the kind of feedback that we want. But the question also is, is that person ever going to use the system and actually be willing to and pay for it? To help us continue to grow as well too. So there’s things that we’re trying to wrestle with their of who do we prioritize is that people who are active users of the system or people who are actually paying for specific reasons is that the contracts from consulting and analytics that are actually making us money.

0:54:52
And how do we solve problems for them? Sounds like we’ve got another discussion ahead of us, but I know we’re at the end. The end of this year. Good points to continue that conversation, yeah? Gonna just, I guess we’ll wrap this up.

0:55:09
Justin. There’s one other thing that I’m thinking about right now. This add just another injection into this, but one of the really interesting things that I’m trying to figure out right now is. We’ve got the insights extraction were already pulling everything out of a text note of audio or video. But then you want to publish it to the site.

0:55:25
One of the things I’m trying to think about, and you don’t have to answer this stuff, but I’m trying to figure out how we can build this up and actually market and grow. It is like when you publish something to your site, even say it’s an auto transcript, you could automatically. Find all the entities in there and then link it so that you wouldn’t have to do no manual linking of your content, but it would generate outbound links or even internal links into your site. So now by using the named entity recognition you’re automatically linking. People are spending a crap ton of time with that when they’re doing content production, and we could automatically solve that process, so we’re eliminating a lot of human manual work by generating those links automatically.

0:56:02
One last part of that is how could we audit an entire site and find all the opportunities for linking and say, hey? This would actually take a human 18 hours to do manually to go and link all this we can do this in seconds automatically for you, so that’s just another piece that I’m thinking about right now. I know probably get upset that I brought this up at the end, but I’m I’m thinking about this and I know the worth the value from time saving perspective, but also from a growth perspective and a domain authority perspective in search engine ranking piece there so. Not two minutes left any.

0:56:40 – Speaker – 1
Final thoughts anyone? Yeah, this was awesome. Thank you for putting this together. I mean this is going to be this is huge and I hope this. I hope I see this obviously on YouTube. Yes YouTube, it’ll be alright with the transcription.

0:56:50
Make a request. Yeah comes then shows up on the site so I could see like speaking. It’s and then also just if it doesn’t exist already, some sort of video on what would it take for the WordPress integration? Right now I’ve got some pages to build.

0:57:11 – Speaker – 3
Yeah alright? Timothy, you’re good.

0:57:15 – Speaker – 5
We didn’t prioritize anything, you’re right,

0:57:18 – Speaker – 3
but I think we had a great discussion. I think we will come out of the public domain and come back to prioritization. And anyone who watch is this in the future feel encouraged to send us some input or feedback or what you’re thinking, or what would be valuable.

0:57:30 – Speaker – 1
’cause it does help. We want to hear from people who are solving these problems so we can build value around that. And we can suggest on that. I would come with it. I don’t know what use Jira, whatever version you use come to this meeting with the JIRA Board you have worn or Timothy. Run them, you know I’m saying and have it like we’re looking at this document and give people a chance to comment on the documents. Be first ’cause you can get like you know, I don’t get to speak until I can’t.

0:57:54
You know, like you could, you could start and then you start really seeing what’s happening.

0:58:00 – Speaker – 2
Or some version that you can do, like announcement of like what topics would be covering that actually. They do another video here like well before so we can all prepare.

0:58:10 – Speaker – 3
Yeah, I think that people would also admit maybe engage interest for people who are interested in certain things and then we just need to stay on topic is the next challenge of that. That’s all. Any lasting, great conversations like you know,

0:58:21 – Speaker – 4
Fantastics like first officers like you know will improve next times, like by having those cards or by having the topic right. So yeah, this is just a beginning and it’s awesome conversations we touch upon many points here.

0:58:32 – Speaker – 3
Yeah, it’s like looking forward to more analyze this conversation to see how we can prioritize. Actually what came out of it. And this is beautiful. Thank you guys for all participants.

0:58:41 – Speaker – 1
Thank you. Here.

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email
Share on reddit

Subscribe To Our Newsletter

Harness the collective intelligence on our our journey.

More To Explore

Capture. Analyze. Excel.

We’re building technology to help you enhance your life.
Take the next step on your journey today.