1. Purpose and Scope

The purpose of this Vulnerability Management Policy is to outline the processes and procedures that Speak Ai Inc. (“Speak Ai”) will follow to identify, assess, mitigate, and communicate vulnerabilities within our software applications, systems, and infrastructure. This policy applies to all aspects of Speak Ai’s operations and covers the entire vulnerability management lifecycle.

2. Policy Statement

Speak Ai is committed to ensuring the security and integrity of our software platforms, including our transcription and natural language processing application, Speak. We recognize the importance of promptly identifying and addressing vulnerabilities to protect our users’ data and maintain the trust they place in our services. This policy establishes the framework for managing vulnerabilities effectively and efficiently.

3. Vulnerability Identification

Speak Ai will employ proactive measures to identify vulnerabilities in its software platforms, including regular security assessments, code reviews, penetration testing, and third-party security assessments where applicable. We will also maintain a process for receiving vulnerability reports from users, security researchers, and other external parties.

4. Vulnerability Assessment

Upon identifying a potential vulnerability, Speak Ai’s security team will assess its severity and potential impact on our software platforms and user data. The assessment will consider factors such as the nature of the vulnerability, the affected components, and the potential exploitability.

5. Vulnerability Mitigation

Speak Ai will follow a risk-based approach to prioritize and address vulnerabilities based on their severity and potential impact. The company will develop and implement appropriate mitigation strategies, which may include code patches, updates, configuration changes, or temporary workarounds. Urgent vulnerabilities with high potential impact will be addressed on an expedited basis.

6. Vulnerability Communication

Speak Ai is committed to transparently communicating with its users and stakeholders regarding vulnerabilities that could impact their use of our software platforms. We will provide timely and accurate information about vulnerabilities, their potential impact, and the steps users should take to mitigate the risk. Speak Ai will maintain a process for notifying users about security updates and necessary actions through appropriate channels.

7. Remediation Verification

After applying mitigation measures, Speak Ai will conduct thorough testing to verify the effectiveness of the applied remedies and ensure that the vulnerability has been properly addressed. This verification process may involve internal testing, quality assurance, and validation against security benchmarks.

8. Ongoing Improvement

Speak Ai is dedicated to continuously improving its vulnerability management process. We will regularly review and update this policy to adapt to evolving security threats, technological advancements, and industry best practices. The company will also invest in security training and awareness programs for employees to enhance their understanding of vulnerability management.

9. Reporting

Speak Ai will maintain records of vulnerability assessments, mitigation efforts, and communication with stakeholders as part of its commitment to transparency and accountability.

10. Conclusion

This Vulnerability Management Policy serves as a foundation for Speak Ai’s approach to identifying, assessing, mitigating, and communicating vulnerabilities within its software platforms. By following this policy, Speak Ai aims to ensure the security, reliability, and trustworthiness of its services, fostering a safe environment for its users and stakeholders.

11. Policy Review

This policy will be reviewed on an annual basis or as needed to ensure its relevance and effectiveness in addressing emerging security challenges.

Most Recent Update: 08/10/2023
Policy Owner: Speak Ai Inc.

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