Speak Ai Inc. Data Retention Policy

1. Purpose and Scope

The purpose of this Data Retention Policy is to outline the procedures and guidelines that Speak Ai Inc. ("Speak Ai") follows for the retention and deletion of user data. This policy applies to all data collected, processed, and stored by Speak Ai in the course of providing its transcription and natural language processing services.

2. Policy Statement

Speak Ai is committed to maintaining the privacy and security of user data and providing users with control over their personal information. This policy establishes the framework for data retention, including the process for users to request the deletion of their data.

3. Data Retention Duration

Speak Ai will store user data securely for a defined period, which will vary based on the type of data and its purpose. Data retention periods will be determined based on legal and regulatory requirements, contractual obligations, and the operational needs of Speak Ai.

4. Data Deletion Requests

Users, including customers and individuals whose data is processed by Speak Ai, have the right to request the deletion of their data. This includes any personal data that may have been provided or generated while using Speak Ai's software platforms.

5. Deletion Process

a. Customer Deletion Requests: If a customer explicitly requests the deletion of their data, they can initiate the process by sending an email to success@speakai.co. The email should include the request for data deletion and any relevant identification information for verification purposes. Once the request is received and verified, Speak Ai will proceed to delete the requested data within [specified time period, e.g., 30 days].

b. Non-Customer Deletion Requests: Individuals who are not customers of Speak Ai but have their data processed through the platform can also request data deletion by sending an email to [specified email address]. Similar to customer requests, the email should include the request and relevant identification information. Upon verification, Speak Ai will delete the requested data within [specified time period, e.g., 30 days].

6. Data Security during Retention

While data is retained, Speak Ai is committed to implementing appropriate security measures to safeguard user data against unauthorized access, loss, or breach. This includes encryption, access controls, and regular security assessments.

7. Review and Compliance

This Data Retention Policy will be reviewed periodically to ensure compliance with applicable laws and regulations, as well as industry standards. Speak Ai will also adapt the policy as necessary to address changing data retention requirements.

8. Contact Information

For any inquiries or requests related to data retention and deletion, users can contact Speak Ai at success@speakai.co.

9. Conclusion

Speak Ai's Data Retention Policy reflects the company's commitment to maintaining the privacy and security of user data and providing users with control over their personal information. By following this policy, Speak Ai aims to build and maintain a trustworthy relationship with its users.

10. Policy Review

This policy will be reviewed on an annual basis or as needed to ensure its relevance and effectiveness in addressing data retention requirements and user needs.

Most Recent Update: 08/10/2023
Policy Owner: Speak Ai Inc.

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