MonkeyLearn was acquired by Medallia in 2022 and its self-serve NLP platform was wound down in 2023. Speak AI is the modern replacement: sentiment, keywords, entities, and topics out of the box, across audio, video, and text.
Maya R.
Leo T.MonkeyLearn was acquired by Medallia in early 2022, the self-serve platform was wound down in 2023, and as of August 2026 monkeylearn.com redirects to medallia.com. If you exported your data before the shutdown, you can re-analyze it in Speak AI in minutes; if your workflows broke, Speak AI replaces the no-code NLP layer and adds transcription, meeting capture, and conversational AI on top. Here is the direct comparison against what MonkeyLearn offered.
Relacionat: The best avoma alternative.
| Característica | Speak AI | MonkeyLearn (as it was) |
|---|---|---|
| Audio analysis (tone, emotion, energy) | Yes, on Scale plans | No, text only |
| Video analysis (what’s on screen) | Yes, on Scale plans (reads slides and screens) | No video support in any form |
| Product status (August 2026) | Actively developed | Discontinued; site redirects to Medallia |
| Data types supported | Audio, video, and text | Només text |
| Transcripció | Multi-engine, 100+ languages | No disponible |
| Anàlisi de sentiments | Built in, sentence-level and aggregate | Required training a custom model |
| Extracció de paraules clau | Automatic on every upload | Required a custom extractor |
| Reconeixement de l'entitat anomenada | Built in, no configuration | Required custom model training |
| Detecció de temes | Automatic topic clustering | Required a custom classifier |
| AI chat across your data | Claude, GPT, Gemini across your library | No disponible |
| AI notetaker for meetings | Auto-joins Zoom, Teams, Meet | No disponible |
| Visualització de dades | Panells de control, núvols de paraules, gràfics de tendències | Basic charts |
| Accés a l'API | All plans | Retired with the product |
| MCP tools for Claude, ChatGPT, Cursor | 100+ tools, 7+ assistants | Cap |
| Preus | Prova gratuïta, pagar per ús, Pro des de $20/usuari/mes | Was $299/month; no longer purchasable |
MonkeyLearn asked you to build and train classifiers before you could analyze anything. Speak AI delivers the same signals automatically, then goes where a text-only tool never could.
MonkeyLearn only processed text. Speak AI transcribes audio and video files, then runs NLP analysis on the result. One platform handles the entire pipeline from raw recording to structured insight, with no separate transcription tool.
Relacionat: Best prompts for text analysis.
With MonkeyLearn, you built and trained custom classifiers and extractors. With Speak AI, you upload a file and get keyword extraction, anàlisi de sentiments, named entity recognition, and topic detection automatically.
Query individual files or your entire library in plain language: “What are the top complaints across all customer calls this month?” MonkeyLearn had no conversational interface for exploring data.
MonkeyLearn classified text as positive, negative, or neutral after you trained a model. Speak AI scores sentiment at the sentence level automatically, with aggregate dashboards and trend tracking across all your data.
Speak AI serves investigadors qualitatius, market analysts, and business teams analyzing conversations at scale. MonkeyLearn targeted developers building classification into apps.
Speak AI’s Prenedor de notes d'IA joins Zoom, Microsoft Teams, and Google Meet calls automatically. Meetings are transcribed, analyzed, and added to a searchable team archive. MonkeyLearn had no meeting or audio capability.
MonkeyLearn focused on custom-trained classifiers and extractors. Speak AI covers those same use cases out of the box and adds conversational AI on top, so you can query your data the way you already think about it.
Transcribe and analyze customer interviews in one platform. Extract themes, track sentiment shifts, and use AI Chat to query across all interviews. MonkeyLearn required separate transcription, then custom model training for each analysis type.
Speak AI provides Twitter sentiment analysis and text analysis out of the box. MonkeyLearn required you to build and train custom sentiment classifiers before analyzing any data.
Record sales calls, transcribe them, and extract competitor mentions, objections, and buying signals automatically. Speak AI handles the entire pipeline. MonkeyLearn could not process audio and had no meeting integration.
Researchers code qualitative data from interviews and focus groups. Speak AI’s analitzador de transcripcions processes recordings and extracts themes automatically, with no manual text preparation or classifier training.
Analyze support tickets, survey responses, and review data to identify product issues and feature requests. Speak AI’s keyword extraction and topic clustering work immediately, with no custom classifier per category.
Analyze YouTube videos, webinar recordings, and video content with anàlisi del sentiment de vídeo and keyword extraction. Speak AI transcribes and analyzes video natively; MonkeyLearn could not process video in any form.
MonkeyLearn earned its reputation, and its story deserves an honest telling: what it did well, what happened to it, and where its users land now.
MonkeyLearn deserves real credit: it made machine learning approachable years before every product claimed AI. Teams built custom text classifiers and extractors with no code, wired them into Google Sheets and Zapier, and called a clean REST API. Its free word cloud generator and tutorials introduced thousands of people to text analytics. If it were still available as a standalone product, it would remain a reasonable choice for custom text classification.
Medallia completed its acquisition of MonkeyLearn in early 2022, and by 2023 the standalone self-serve platform had been wound down. As of August 2026, monkeylearn.com redirects to medallia.com, the API is retired, and there is no way to sign up. The technology now powers text analytics inside Medallia’s enterprise customer experience suite, a fit for large CX programs but out of reach for the researchers, analysts, and product teams who used MonkeyLearn self-serve. Those teams land on modern no-code platforms, and Speak AI is the closest like-for-like: the same sentiment, keyword, entity, and topic workflows, with no model training required.
MonkeyLearn analyzed what people typed. Most of the richest customer signal is spoken: calls, interviews, focus groups, demos. Speak AI is multimodal. It transcribes with multiple engines, reads tone of voice and emotion in voice through audio analysis, and reads body language and what’s on screen through video analysis. The words, the voice, and the visuals together give you the full context a text-only classifier never saw. And that unified capture, live meetings, file uploads, an embeddable recorder, and voice agents, lands in one searchable system of record for your whole team.
Step 1: gather your existing text data. Pull together what you were analyzing in MonkeyLearn: support tickets, survey responses, social media exports, customer reviews, interview transcripts. Speak AI accepts plain text, CSV uploads, and direct paste, with no per-query pricing to plan around. If you were transcribing audio elsewhere before sending text to MonkeyLearn, skip that step entirely and upload the recordings directly.
Step 2: skip the model training. Upload your data and you immediately get sentiment analysis, keyword extraction, named entity recognition, and topic detection. No training data to label, no model to tune. If your MonkeyLearn workflow depended on a specific custom classifier, the equivalent in Speak AI is usually a built-in feature or a saved AI Chat prompt that runs the same logic across all your data.
Step 3: ask the questions you actually have. “What are the top complaints in our Q1 support tickets?” “Which interviews mentioned pricing concerns?” AI Chat runs across your entire library and pulls answers from any combination of audio, video, and text. Teams that missed MonkeyLearn most often find AI Chat solves a broader version of the problem they were originally solving with custom classifiers. Start with the judici to validate the workflow, or Reserva una demostració and we will walk through your specific use case.
Because Speak AI keeps transcript, audio signal, and screen content together, teams build custom applications on top of the context: dashboards, call scoring rubrics, research coding, and Agents de veu d'IA, through the API or the MCP server. That is context engineering in practice: your conversations become structured context that Claude, ChatGPT, and Cursor can query directly. To go deeper on the fundamentals, see what natural language processing is and how Speak AI applies it.
A national sports federation needed text analytics across multilingual interviews, exactly the work MonkeyLearn users know.
“Speak AI helped us process hours of recorded athlete and coach interviews in multiple languages. We could finally identify themes and sentiment patterns across all our qualitative data in a fraction of the time.”
The federation was running multilingual athlete and coach interviews and needed to transcribe field recordings, analyze sentiment across hundreds of sessions, and share findings organization-wide. A text-only classifier tool would have required transcribing elsewhere, training custom models per language, and stitching the results together. Speak AI handled the whole pipeline: uploading recorded files, running NLP analytics across languages, and delivering a shared dashboard that saved the research team weeks of manual analysis.
MonkeyLearn’s API was retired with the product. Speak AI’s MCP server gives any assistant 100+ tools to search, analyze, and act on your full knowledge base, transcripts, audio signals, and screen reads included, in about 60 seconds. No terminal, no npm, no config, backed by a full developer API.
Two honest paths, depending on the shape of your organization.
Speak AI starts free to evaluate and scales by use. MonkeyLearn can no longer be purchased; pricing shown for context, as of August 2026.
Real feedback from analysts, researchers, and operators using Speak AI every day.
Common questions about MonkeyLearn’s shutdown and moving to Speak AI.
MonkeyLearn was acquired by Medallia, with the deal completed in early 2022, and the standalone self-serve product was wound down in 2023. As of August 2026, monkeylearn.com redirects to medallia.com, and the technology now lives inside Medallia’s enterprise customer experience platform. Teams that used MonkeyLearn for sentiment analysis, keyword extraction, and topic classification need a replacement, and Speak AI is the closest equivalent with the same no-code workflow plus audio, video, and AI Chat capabilities MonkeyLearn never had.
No. The standalone MonkeyLearn product is no longer available, and the website now redirects to Medallia. The original self-serve workflow, where you signed up, built custom classifiers, and paid per query, has been discontinued, and its capabilities are only accessible through Medallia’s enterprise suite. Speak AI replaces the self-serve workflow and adds audio, video, and AI Chat on top.
The best MonkeyLearn alternative depends on what you used it for. For no-code text analysis, sentiment, keywords, entities, and topics with no model training, Speak AI is the most complete replacement, and it adds transcription, audio analysis, and video analysis that MonkeyLearn never offered. Former MonkeyLearn customers inside large customer experience programs may also evaluate Medallia itself, where the MonkeyLearn technology now lives, though it requires an enterprise contract.
MonkeyLearn can no longer be purchased. Before the product was wound down, self-serve pricing started at $299 per month, with custom pricing for larger teams. Speak AI, by comparison, offers a 7-day trial, a pay-as-you-go plan with no monthly fee, and a Pro plan at $20 per user per month as of August 2026.
While it was active, MonkeyLearn was a reputable platform trusted by well-known software teams. Since the product shut down, there is no MonkeyLearn account, API, or data store left to secure, so the question now applies to its successors. Medallia operates enterprise-grade security programs, and Speak AI protects customer data with encryption in transit and at rest, access controls, and privacy-first data handling.
MonkeyLearn was used by customer support, customer experience, market research, SaaS product, and marketing teams to classify tickets, analyze reviews, and track sentiment. Those same industries now run the equivalent workflows in Speak AI, with the addition of audio and video sources such as calls, interviews, and focus groups alongside text.
MonkeyLearn AI was a no-code machine learning platform for text analysis. It let teams train custom classifiers and extractors for sentiment analysis, topic classification, intent detection, and entity extraction, then connect them to tools like Google Sheets and Zapier. The company was acquired by Medallia and the standalone product was discontinued; its closest modern equivalent is Speak AI.
For teams that want sentiment analysis without training models, Speak AI is a leading option in 2026: it scores sentiment automatically at the sentence level and in aggregate, across text, transcribed audio, and transcribed video, and pairs it with keyword extraction, entity recognition, and AI Chat. The right tool depends on your data sources; if most of your insight lives in conversations rather than typed text, a multimodal platform beats a text-only one.
Yes. Speak AI provides the NLP capabilities MonkeyLearn was known for, sentiment analysis, keyword extraction, named entity recognition, and topic detection, without requiring custom model training. It also works across audio and video, while MonkeyLearn was text only. For teams that need ready-to-use, no-code NLP, Speak AI is the strongest direct replacement.
Yes. Speak AI provides automatic sentiment analysis at the sentence level and in aggregate across all your data. Unlike MonkeyLearn, you do not need to train a custom sentiment model. It works on text files, transcribed audio, and transcribed video, with dashboards, trend charts, and the ability to query sentiment patterns through AI Chat.
Speak AI takes a different approach. Instead of building and training custom classifiers, you use pre-built NLP pipelines plus AI Chat powered by Claude, Gemini, or GPT to classify, categorize, or segment data using natural language instructions. For most use cases this is faster and more flexible than training MonkeyLearn-style models, and it needs no labeled training data.
Yes. Speak AI offers a full REST API for transcription, NLP analysis, and data retrieval, available on every plan, plus an MCP server that gives assistants like Claude, ChatGPT, and Cursor 100+ tools over your data. MonkeyLearn’s API was retired with the product, so any integration built on it has to move; Speak AI’s API covers audio and video processing in addition to text.
Yes. Speak AI can analyze any text data including social media posts, survey responses, support tickets, and reviews, with automatic keyword extraction, sentiment analysis, and topic detection. It also offers dedicated tools for Twitter sentiment analysis and social listening workflows.
Speak AI offers a 7-day trial with no credit card required, a pay-as-you-go plan where you only pay for what you use, and a Pro plan at $20 per user per month (or $240 per user billed annually) as of August 2026. Enterprise plans add white-label options, custom AI agents, and volume pricing.
For teams that need no-code NLP across audio, video, and text, Speak AI is the most complete option in 2026. It combines automated transcription, keyword extraction, sentiment analysis, named entity recognition, topic detection, and AI Chat in a single platform, and unlike the older generation of tools such as MonkeyLearn, it delivers analysis immediately with no model building.
Sentiment, keywords, entities, topics, and AI Chat across audio, video, and text, with no models to train. Book a free consult and see it on your own data.