Retrieval Augmented Generation For Whereby: Unlocking the Power of NLP and Generative AI
Whereby is a leading video conferencing platform that has gained significant popularity in recent years due to its user-friendly interface and reliable features. This platform has become an essential tool for remote teams, online classrooms, and virtual meetings. With the rise of remote work and virtual communication, the need to analyze and understand data from these interactions has also increased. This is where Retrieval Augmented Generation (RAG) comes into play.
In simple terms, RAG combines natural language processing (NLP) and generative AI to analyze and generate human-like responses to a given prompt or question. This technology has been gaining traction in various industries, including customer service, chatbots, and now video conferencing platforms like Whereby.
As a researcher, marketer, or organization, why should you care about RAG for Whereby? Let’s dive into the benefits of using this technology for data analysis and decision making.
Enhanced Data Analysis
With the growing popularity of video conferencing, the amount of data generated from these interactions is also increasing. RAG technology can help you analyze this data in a more efficient and accurate manner. By using NLP techniques, RAG can understand and interpret human language, making it easier to extract insights from conversations and meetings on Whereby.
For researchers, this means being able to analyze large amounts of data in a fraction of the time it would take to manually review and transcribe recordings. Marketers can use RAG to analyze customer feedback and improve their strategies accordingly. Organizations can gain valuable insights into employee communication and collaboration patterns, leading to better decision making and team management.
Personalized Customer Interactions
One of the key benefits of RAG is its ability to generate human-like responses to prompts or questions. This opens up opportunities for personalized customer interactions on Whereby. With the help of RAG, customer service representatives can provide more efficient and accurate responses, leading to improved customer satisfaction.
Moreover, chatbots integrated with RAG can understand and respond to customer inquiries in a more human-like manner, creating a more natural and personalized experience for the user. As a result, this can lead to increased customer retention and loyalty.
Improved Decision Making
In today’s fast-paced business environment, making data-driven decisions is crucial for success. RAG technology can assist organizations in this aspect by providing accurate and relevant insights from data collected on Whereby. By understanding the sentiment and tone of conversations, RAG can help businesses make informed decisions about customer satisfaction, product development, and marketing strategies.
For example, RAG can analyze customer feedback and identify common pain points, allowing organizations to make necessary improvements to their products or services. It can also analyze team communication patterns and identify areas for improvement, leading to better collaboration and productivity.
Time and Cost Savings
The integration of RAG into Whereby can also result in significant time and cost savings for businesses. By automating the data analysis process, organizations can save time and resources that would have been spent on manual transcription and analysis. This allows teams to focus on other important tasks and projects, leading to increased productivity and efficiency.
Moreover, RAG can reduce the need for human customer service representatives, leading to cost savings for businesses. This technology can handle a high volume of interactions and inquiries, freeing up resources for other important tasks.
In conclusion, Retrieval Augmented Generation for Whereby has numerous benefits for researchers, marketers, and organizations. By leveraging NLP and generative AI, RAG can enhance data analysis, personalize customer interactions, improve decision making, and save time and costs. With the rise of remote work and virtual communication, the use of RAG in video conferencing platforms like Whereby is set to become an essential tool for businesses in various industries. Embracing this technology can give businesses a competitive edge and unlock the full potential of their data.
How To Use Speak’s Retrieval Augmented Generation For Whereby
Step 1: Create Your Speak Account
To start your transcription and analysis, you first need to create a Speak account. No worries, this is super easy to do!
Get a 14-day trial with 30 minutes of free audio and video transcription and analysis included when you sign up for Speak.
To sign up for Speak and start using Speak Magic Prompts with retrieval augmented generation, just visit the Speak app register page here.
Step 2: Upload Your Whereby
We typically recommend MP4s for video or MP3s for audio.
However, we accept a range of audio, video and text file types.
You can upload your file for transcription in several ways using Speak:
Accepted Audio File Types
Accepted Video File Types
Accepted Text File Types
- Word Doc
You can also upload CSVs of text files or audio and video files. You can learn more about CSV uploads and download Speak-compatible CSVs here.
With the CSVs, you can upload anything from dozens of YouTube videos to thousands of Whereby files.
Publicly Available URLs
You can also upload media to Speak through a publicly available URL.
As long as the file type extension is available at the end of the URL you will have no problem importing your recording for automatic transcription and analysis.
Speak is compatible with YouTube videos. All you have to do is copy the URL of the YouTube video (for example, https://www.youtube.com/watch?v=qKfcLcHeivc).
Speak will automatically find the file, calculate the length, and import the video.
If using YouTube videos, please make sure you use the full link and not the shortened YouTube snippet. Additionally, make sure you remove the channel name from the URL.
This library of integrations continues to grow! Have a request? Feel encouraged to send us a message.
Step 3: Calculate and Pay the Total Automatically
Once you have your file(s) ready and load it into Speak, it will automatically calculate the total cost (you get 30 minutes of audio and video free in the 14-day trial – take advantage of it!).
If you are uploading text data into Speak, you do not currently have to pay any cost. Only the Speak Magic Prompts analysis would create a fee which will be detailed below.
Once you go over your 30 minutes or need to use Speak Magic Prompts, you can pay by subscribing to a personalized plan using our real-time calculator.
Step 4: Wait for Speak to Analyze Your Whereby
If you are uploading audio and video, our automated transcription software will prepare your transcript quickly. Once completed, you will get an email notification that your transcript is complete.
That email will contain a link back to the file so you can access the interactive media player with the transcript, analysis, and export formats ready for you.
If you are importing CSVs or uploading text files Speak will generally analyze the information much more quickly.
Speak will automatically embed your data in a well-architected vector database which allows you to use retrieval augmented generation for Whereby.
Step 5: Visit Your File Or Folder
Speak is capable of analyzing both individual files and entire folders of data.
When you are viewing any individual file in Speak, all you have to do is click on the “Prompts” button.
If you want to analyze many files, all you have to do is add the files you want to analyze into a folder within Speak.
You can do that by adding new files into Speak or you can organize your current files into your desired folder with the software’s easy editing functionality.
Step 6: Select Speak Magic Prompts To Analyze Your Whereby
What Are Magic Prompts?
Speak Magic Prompts leverage innovation in artificial intelligence models often referred to as “generative AI”.
These models have analyzed huge amounts of data from across the internet to gain an understanding of language.
With that understanding, these “large language models” are capable of performing mind-bending tasks!
With Speak Magic Prompts, you can now perform those tasks on the audio, video and text data in your Speak account.
Retrieval augmented generation is what makes these Magic Prompts work so well.
Step 7: Select or Create Your Assistant Type
To help you get better results from Speak Magic Prompts, Speak has introduced “Assistant Type”.
These assistant types pre-set and provide context to the prompt engine for more concise, meaningful outputs based on your needs.
To begin, we have included:
Choose the most relevant assistant type from the dropdown.
You can also create your own custom Assistant Template Type.
If you visit the new page Account Preferences, you can see there is now an area where you can create your own custom Assistant.
This allows you to set the context of the engine for higher quality and more consistent outputs.
For example, you could say:
“We are [COMPANY NAME]. We are analyzing [DATA] to understand how to improve [GOAL]. We want all responses to be concise and in table format.”.
This becomes a reusable template in any of your manual or automated Magic Prompts.
You can create multiple templates for different use cases.
As an example, the analysis you run on a focus group may be different than a one-on-one interview.
Step 8: Create Or Select Your Desired Prompt
Here are some examples prompts that you can apply to any file right now:
- Create a SWOT Analysis
- Give me the top action items
- Create a bullet point list summary
- Tell me the key issues that were left unresolved
- Tell me what questions were asked
A modal will pop up so you can use the suggested prompts we shared above to instantly and magically get your answers.
If you have your own prompts you want to create, select “Custom Prompt” from the dropdown and another text box will open where you can ask anything you want of your data!
Step 9: Review & Share Responses
Speak will generate a concise response for you in a text box below the prompt selection dropdown. With Chat enabled, you can also continue to query that data to reveal more insights and reformat the information to your needs.
In this example, we ask to analyze all the Whereby in the folder at once for the top product dissatisfiers.
You can easily copy that response for your presentations, content, emails, team members and more!
Speak Magic Prompts Pricing
Our team at Speak Ai continues to optimize the pricing for Magic Prompts and Speak as a whole.
Right now, anyone in the 14-day trial of Speak gets 100,000 characters included in their account.
If you need more characters, you can easily include Speak Magic Prompts in your plan when you create a subscription.
You can also upgrade the number of characters in your account if you already have a subscription.
Both options are available on the subscription page.
Alternatively, you can use Speak Magic Prompts by adding a balance to your account. The balance will be used as you analyze characters.
Completely Personalize Your Plan 📝
Here at Speak, we’ve made it incredibly easy to personalize your subscription.
Once you sign up, just visit our custom plan builder and select the media volume, team size, and features you want to get a plan that fits your needs.
No more rigid plans. Upgrade, downgrade or cancel at any time.
Claim Your Special Offer 🎁
When you subscribe, you will also get a free premium add-on for three months!
That means you save up to $50 USD per month and $150 USD in total.
Once you subscribe to a plan, all you have to do is send us a live chat with your selected premium add-on from the list below:
- Premium Export Options (Word, CSV & More)
- Custom Categories & Insights
- Recorder Customization (Branding, Input & More)
- Media Player Customization
- Shareable Media Libraries
We will put the add-on live in your account free of charge!
What are you waiting for?
Refer Others & Earn Real Money 💸
If you have friends, peers and followers interested in using our platform, you can earn real monthly money.
You will get paid a percentage of all sales whether the customers you refer to pay for a plan, automatically transcribe media or leverage professional transcription services.
Use this link to become an official Speak affiliate.
Check Out Our Dedicated Resources📚
Book A Free Implementation Session 🤝
It would be an honour to personally jump on an introductory call with you to make sure you are set up for success.
Just use our Calendly link to find a time that works well for you. We look forward to meeting you!