Retrieval Augmented Generation For User Interviews

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Retrieval Augmented Generation For User Interviews

User interviews are a common method used by researchers, marketers, and organizations to gather valuable insights from their target audience. These interviews involve asking a set of predetermined questions to participants and recording their responses. The data collected from user interviews can provide valuable information about user behavior, preferences, and needs.

As a researcher, conducting user interviews allows you to gather first-hand information directly from your target audience. This can provide a more in-depth understanding of their thoughts, feelings, and motivations regarding a particular topic. This information can be used to inform further research, develop new products or services, and make data-driven decisions.

For marketers, user interviews can provide valuable insights into consumer behavior, preferences, and needs. This information can help in developing targeted marketing campaigns and strategies that resonate with the target audience. By understanding the pain points and motivations of consumers, marketers can tailor their messaging and offerings to better meet their needs.

For organizations, user interviews can provide a deeper understanding of their customers, employees, and stakeholders. This information can be used to improve customer experience, employee satisfaction, and overall organizational performance. By gathering insights from user interviews, organizations can make more informed decisions that align with the needs and expectations of their stakeholders.

However, analyzing the data collected from user interviews can be a time-consuming and challenging task. This is where retrieval augmented generation (RAG) comes into play. RAG is a cutting-edge technology that combines natural language processing (NLP) and generative AI to enhance the analysis of user interviews.

RAG works by first extracting the key concepts and topics discussed in user interviews using NLP techniques. It then uses large language models, such as GPT-3, to generate relevant and coherent responses to the extracted topics. This process is repeated for each interview, creating a comprehensive analysis of the data collected.

One of the main benefits of using RAG for user interviews is the speed and efficiency it provides. Manual analysis of user interviews can take hours, if not days, to complete. With RAG, the analysis can be done in a matter of minutes, significantly reducing the time and resources required.

Moreover, RAG also eliminates human bias from the analysis. Traditional methods of data analysis are prone to human error and subjectivity. RAG, on the other hand, relies on data-driven insights, providing more objective and accurate results.

Another advantage of RAG is its scalability. It can analyze a large volume of user interviews in a relatively short amount of time. This makes it an ideal tool for organizations and researchers looking to gather insights from a large sample size.

Additionally, RAG also provides visualizations of the data, making it easier to understand and interpret the results. These visualizations can help identify patterns, trends, and correlations within the data, providing further insights for decision-making.

In conclusion, user interviews are a valuable tool for researchers, marketers, and organizations to gather insights from their target audience. By using RAG, the analysis of user interviews can be done more efficiently, accurately, and objectively. This can help in making data-driven decisions, improving customer experience, and driving business success. Embracing RAG technology can give organizations and researchers a competitive edge in understanding their audience and staying ahead in today’s fast-paced world.

How To Use Speak’s Retrieval Augmented Generation For User Interviews

Step 1: Create Your Speak Account

To start your transcription and analysis, you first need to create a Speak account. No worries, this is super easy to do!

Get a 14-day trial with 30 minutes of free audio and video transcription and analysis included when you sign up for Speak.

To sign up for Speak and start using Speak Magic Prompts with retrieval augmented generation, just visit the Speak app register page here.

Step 2: Upload Your User Interviews

We typically recommend MP4s for video or MP3s for audio.

However, we accept a range of audio, video and text file types.

You can upload your file for transcription in several ways using Speak:

Accepted Audio File Types

  • MP3
  • M4A
  • WAV
  • OGG
  • WEBM
  • M4P

Accepted Video File Types

  • MP4
  • M4V
  • WMV
  • AVI
  • MOV
  • FLV

Accepted Text File Types

  • TXT
  • Word Doc
  • PDF

CSV Imports

You can also upload CSVs of text files or audio and video files. You can learn more about CSV uploads and download Speak-compatible CSVs here.

With the CSVs, you can upload anything from dozens of YouTube videos to thousands of User Interviews files.

Publicly Available URLs

You can also upload media to Speak through a publicly available URL.

As long as the file type extension is available at the end of the URL you will have no problem importing your recording for automatic transcription and analysis.

YouTube URLs

Speak is compatible with YouTube videos. All you have to do is copy the URL of the YouTube video (for example, https://www.youtube.com/watch?v=qKfcLcHeivc).

Speak will automatically find the file, calculate the length, and import the video.

If using YouTube videos, please make sure you use the full link and not the shortened YouTube snippet. Additionally, make sure you remove the channel name from the URL.

Speak Integrations

As mentioned, Speak also contains a range of integrations for Zoom, Zapier, Vimeo and more that will help you automatically transcribe your media.

This library of integrations continues to grow! Have a request? Feel encouraged to send us a message.

Step 3: Calculate and Pay the Total Automatically

Once you have your file(s) ready and load it into Speak, it will automatically calculate the total cost (you get 30 minutes of audio and video free in the 14-day trial – take advantage of it!).

If you are uploading text data into Speak, you do not currently have to pay any cost. Only the Speak Magic Prompts analysis would create a fee which will be detailed below.

Once you go over your 30 minutes or need to use Speak Magic Prompts, you can pay by subscribing to a personalized plan using our real-time calculator.

You can also add a balance or pay for uploads and analysis without a plan using your credit card.

Step 4: Wait for Speak to Analyze Your User Interviews

If you are uploading audio and video, our automated transcription software will prepare your transcript quickly. Once completed, you will get an email notification that your transcript is complete.

That email will contain a link back to the file so you can access the interactive media player with the transcript, analysis, and export formats ready for you.

If you are importing CSVs or uploading text files Speak will generally analyze the information much more quickly.

Speak will automatically embed your data in a well-architected vector database which allows you to use retrieval augmented generation for User Interviews.

Step 5: Visit Your File Or Folder

Speak is capable of analyzing both individual files and entire folders of data.

When you are viewing any individual file in Speak, all you have to do is click on the “Prompts” button.

If you want to analyze many files, all you have to do is add the files you want to analyze into a folder within Speak.

You can do that by adding new files into Speak or you can organize your current files into your desired folder with the software’s easy editing functionality.

Step 6: Select Speak Magic Prompts To Analyze Your User Interviews

What Are Magic Prompts?

Speak Magic Prompts leverage innovation in artificial intelligence models often referred to as “generative AI”.

These models have analyzed huge amounts of data from across the internet to gain an understanding of language.

With that understanding, these “large language models” are capable of performing mind-bending tasks!

With Speak Magic Prompts, you can now perform those tasks on the audio, video and text data in your Speak account.

Retrieval augmented generation is what makes these Magic Prompts work so well.

Step 7: Select or Create Your Assistant Type

To help you get better results from Speak Magic Prompts, Speak has introduced “Assistant Type”.

These assistant types pre-set and provide context to the prompt engine for more concise, meaningful outputs based on your needs.

To begin, we have included:

  • General
  • Researcher
  • Marketer
  • Sales
  • Recruiter

Choose the most relevant assistant type from the dropdown.

You can also create your own custom Assistant Template Type.

If you visit the new page Account Preferences, you can see there is now an area where you can create your own custom Assistant.

This allows you to set the context of the engine for higher quality and more consistent outputs.

For example, you could say:

“We are [COMPANY NAME]. We are analyzing [DATA] to understand how to improve [GOAL]. We want all responses to be concise and in table format.”.

This becomes a reusable template in any of your manual or automated Magic Prompts.

You can create multiple templates for different use cases.

As an example, the analysis you run on a focus group may be different than a one-on-one interview.

Step 8: Create Or Select Your Desired Prompt

Here are some examples prompts that you can apply to any file right now:

  • Create a SWOT Analysis
  • Give me the top action items
  • Create a bullet point list summary
  • Tell me the key issues that were left unresolved
  • Tell me what questions were asked

A modal will pop up so you can use the suggested prompts we shared above to instantly and magically get your answers.

If you have your own prompts you want to create, select “Custom Prompt” from the dropdown and another text box will open where you can ask anything you want of your data!

Step 9: Review & Share Responses

Speak will generate a concise response for you in a text box below the prompt selection dropdown. With Chat enabled, you can also continue to query that data to reveal more insights and reformat the information to your needs.

In this example, we ask to analyze all the User Interviews in the folder at once for the top product dissatisfiers.

You can easily copy that response for your presentations, content, emails, team members and more!

Speak Magic Prompts Pricing

Our team at Speak Ai continues to optimize the pricing for Magic Prompts and Speak as a whole.

Right now, anyone in the 14-day trial of Speak gets 100,000 characters included in their account.

If you need more characters, you can easily include Speak Magic Prompts in your plan when you create a subscription.

You can also upgrade the number of characters in your account if you already have a subscription.

Both options are available on the subscription page.

Alternatively, you can use Speak Magic Prompts by adding a balance to your account. The balance will be used as you analyze characters.

Completely Personalize Your Plan ๐Ÿ“

Here at Speak, we’ve made it incredibly easy to personalize your subscription.

Once you sign up, just visit our custom plan builder and select the media volume, team size, and features you want to get a plan that fits your needs.

No more rigid plans. Upgrade, downgrade or cancel at any time.

Claim Your Special Offer ๐ŸŽ

When you subscribe, you will also get a free premium add-on for three months!

That means you save up to $50 USD per month and $150 USD in total.

Once you subscribe to a plan, all you have to do is send us a live chat with your selected premium add-on from the list below:

  • Premium Export Options (Word, CSV & More)
  • Custom Categories & Insights
  • Recorder Customization (Branding, Input & More)
  • Media Player Customization
  • Shareable Media Libraries

We will put the add-on live in your account free of charge!

What are you waiting for?

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If you have friends, peers and followers interested in using our platform, you can earn real monthly money.

You will get paid a percentage of all sales whether the customers you refer to pay for a plan, automatically transcribe media or leverage professional transcription services.

Use this link to become an official Speak affiliate.

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Just use our Calendly link to find a time that works well for you. We look forward to meeting you!

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