Retrieval Augmented Generation For Sentiment Analysis
Introduction
Sentiment analysis is a natural language processing (NLP) technique used to identify and extract subjective information from textual content. It involves analyzing the tone, emotion, and attitude expressed in a text, whether it be a review, social media post, or customer feedback. As a researcher, marketer, or organization, sentiment analysis can provide valuable insights into the opinions and feelings of your target audience. In this blog article, we will explore the benefits of sentiment analysis and how retrieval augmented generation is enhancing this technique.
The Benefits of Sentiment Analysis
For Researchers
Sentiment analysis allows researchers to gather and analyze large volumes of data efficiently. With the help of NLP algorithms, sentiment analysis can process vast amounts of text in a fraction of the time it would take a human to read and analyze the same data. It also provides researchers with an objective and unbiased approach to understanding public opinions and attitudes towards a particular topic. This can be useful in fields such as market research, social sciences, and political studies.
For Marketers
For marketers, understanding the sentiment behind their brand, products, or services is crucial. Sentiment analysis can help identify potential issues, such as negative reviews or complaints, and address them promptly. It also provides marketers with insights into their target audience’s preferences, allowing them to tailor their messaging and campaigns accordingly. By monitoring sentiment, marketers can also track the success of their marketing efforts and make data-driven decisions to improve their strategies.
For Organizations
Sentiment analysis can be a valuable tool for organizations in understanding their customers’ satisfaction and loyalty levels. By analyzing customer feedback, organizations can identify areas for improvement, address any issues, and enhance their overall customer experience. It can also help organizations stay on top of their competitors by monitoring sentiment towards their brand and their competitors’ brands.
Introducing Retrieval Augmented Generation
Retrieval augmented generation (RAG) is a recent advancement in NLP, combining the power of large language models with retrieval-based models. It involves retrieving relevant information from a large dataset and using it to generate a response or answer to a query. With the help of RAG, sentiment analysis can be enhanced in several ways.
Improved Accuracy
RAG models can retrieve relevant information from a large dataset, allowing for a more comprehensive analysis of sentiment. This can improve the accuracy of sentiment analysis by capturing a broader range of opinions and emotions expressed in a text. It also reduces the risk of bias in the analysis, as the retrieved information is not limited to a single source.
Enhanced Context Understanding
One of the limitations of traditional sentiment analysis is its inability to understand context. With RAG, the retrieved information can provide more context to the sentiment expressed in a text. This is particularly useful in understanding sarcasm, irony, and other forms of figurative language that can impact the sentiment of a text.
Real-time Responses
RAG models can provide real-time responses to queries, making it ideal for sentiment analysis in social media and customer service applications. This allows for immediate action to be taken in response to negative sentiment, minimizing the potential damage to a brand’s reputation.
In Conclusion
Sentiment analysis is a powerful tool for researchers, marketers, and organizations to understand public opinions and attitudes towards a particular topic. With the advancement of retrieval augmented generation, this technique is becoming even more valuable in providing accurate, in-depth, and real-time insights into sentiment. By integrating RAG into our software at Speak Ai, we are committed to providing our users with the most advanced and effective sentiment analysis tools. Try out our software today and see the benefits of retrieval augmented generation for yourself!
How To Use Speak’s Retrieval Augmented Generation For Sentiment Analysis
Step 1: Create Your Speak Account
To start your transcription and analysis, you first need to create a Speak account. No worries, this is super easy to do!
Get a 7-day trial with 30 minutes of free audio and video transcription and analysis included when you sign up for Speak.
To sign up for Speak and start using Speak Magic Prompts with retrieval augmented generation, just visit the Speak app register page here.
Step 2: Upload Your Sentiment Analysis
We typically recommend MP4s for video or MP3s for audio.
However, we accept a range of audio, video and text file types.
You can upload your file for transcription in several ways using Speak:
Accepted Audio File Types
- MP3
- M4A
- WAV
- OGG
- WEBM
- M4P
Accepted Video File Types
- MP4
- M4V
- WMV
- AVI
- MOV
- FLV
Accepted Text File Types
- TXT
- Word Doc
CSV Imports
You can also upload CSVs of text files or audio and video files. You can learn more about CSV uploads and download Speak-compatible CSVs here.
With the CSVs, you can upload anything from dozens of YouTube videos to thousands of Sentiment Analysis files.
Publicly Available URLs
You can also upload media to Speak through a publicly available URL.
As long as the file type extension is available at the end of the URL you will have no problem importing your recording for automatic transcription and analysis.
YouTube URLs
Speak is compatible with YouTube videos. All you have to do is copy the URL of the YouTube video (for example, https://www.youtube.com/watch?v=qKfcLcHeivc).
Speak will automatically find the file, calculate the length, and import the video.
If using YouTube videos, please make sure you use the full link and not the shortened YouTube snippet. Additionally, make sure you remove the channel name from the URL.
Speak Integrations
As mentioned, Speak also contains a range of integrations for Zoom, Zapier, Vimeo and more that will help you automatically transcribe your media.
This library of integrations continues to grow! Have a request? Feel encouraged to send us a message.
Step 3: Calculate and Pay the Total Automatically
Once you have your file(s) ready and load it into Speak, it will automatically calculate the total cost (you get 30 minutes of audio and video free in the 7-day trial – take advantage of it!).
If you are uploading text data into Speak, you do not currently have to pay any cost. Only the Speak Magic Prompts analysis would create a fee which will be detailed below.
Once you go over your 30 minutes or need to use Speak Magic Prompts, you can pay by subscribing to a personalized plan using our real-time calculator.
You can also add a balance or pay for uploads and analysis without a plan using your credit card.
Step 4: Wait for Speak to Analyze Your Sentiment Analysis
If you are uploading audio and video, our automated transcription software will prepare your transcript quickly. Once completed, you will get an email notification that your transcript is complete.
That email will contain a link back to the file so you can access the interactive media player with the transcript, analysis, and export formats ready for you.
If you are importing CSVs or uploading text files Speak will generally analyze the information much more quickly.
Speak will automatically embed your data in a well-architected vector database which allows you to use retrieval augmented generation for Sentiment Analysis.
Step 5: Visit Your File Or Folder
Speak is capable of analyzing both individual files and entire folders of data.
When you are viewing any individual file in Speak, all you have to do is click on the “Prompts” button.
If you want to analyze many files, all you have to do is add the files you want to analyze into a folder within Speak.
You can do that by adding new files into Speak or you can organize your current files into your desired folder with the software’s easy editing functionality.
Step 6: Select Speak Magic Prompts To Analyze Your Sentiment Analysis
What Are Magic Prompts?
Speak Magic Prompts leverage innovation in artificial intelligence models often referred to as “generative AI”.
These models have analyzed huge amounts of data from across the internet to gain an understanding of language.
With that understanding, these “large language models” are capable of performing mind-bending tasks!
With Speak Magic Prompts, you can now perform those tasks on the audio, video and text data in your Speak account.
Retrieval augmented generation is what makes these Magic Prompts work so well.
Step 7: Select or Create Your Assistant Type
To help you get better results from Speak Magic Prompts, Speak has introduced “Assistant Type”.
These assistant types pre-set and provide context to the prompt engine for more concise, meaningful outputs based on your needs.
To begin, we have included:
- General
- Researcher
- Marketer
- Sales
- Recruiter
Choose the most relevant assistant type from the dropdown.
You can also create your own custom Assistant Template Type.
If you visit the new page Account Preferences, you can see there is now an area where you can create your own custom Assistant.
This allows you to set the context of the engine for higher quality and more consistent outputs.
For example, you could say:
“We are [COMPANY NAME]. We are analyzing [DATA] to understand how to improve [GOAL]. We want all responses to be concise and in table format.”.
This becomes a reusable template in any of your manual or automated Magic Prompts.
You can create multiple templates for different use cases.
As an example, the analysis you run on a focus group may be different than a one-on-one interview.
Step 8: Create Or Select Your Desired Prompt
Here are some examples prompts that you can apply to any file right now:
- Create a SWOT Analysis
- Give me the top action items
- Create a bullet point list summary
- Tell me the key issues that were left unresolved
- Tell me what questions were asked
A modal will pop up so you can use the suggested prompts we shared above to instantly and magically get your answers.
If you have your own prompts you want to create, select “Custom Prompt” from the dropdown and another text box will open where you can ask anything you want of your data!
Step 9: Review & Share Responses
Speak will generate a concise response for you in a text box below the prompt selection dropdown. With Chat enabled, you can also continue to query that data to reveal more insights and reformat the information to your needs.
In this example, we ask to analyze all the Sentiment Analysis in the folder at once for the top product dissatisfiers.
You can easily copy that response for your presentations, content, emails, team members and more!
Speak Magic Prompts Pricing
Our team at Speak Ai continues to optimize the pricing for Magic Prompts and Speak as a whole.
Right now, anyone in the 7-day trial of Speak gets 100,000 characters included in their account.
If you need more characters, you can easily include Speak Magic Prompts in your plan when you create a subscription.
You can also upgrade the number of characters in your account if you already have a subscription.
Both options are available on the subscription page.
Alternatively, you can use Speak Magic Prompts by adding a balance to your account. The balance will be used as you analyze characters.
Completely Personalize Your Plan 📝
Here at Speak, we’ve made it incredibly easy to personalize your subscription.
Once you sign up, just visit our custom plan builder and select the media volume, team size, and features you want to get a plan that fits your needs.
No more rigid plans. Upgrade, downgrade or cancel at any time.
Claim Your Special Offer 🎁
When you subscribe, you will also get a free premium add-on for three months!
That means you save up to $50 USD per month and $150 USD in total.
Once you subscribe to a plan, all you have to do is send us a live chat with your selected premium add-on from the list below:
- Premium Export Options (Word, CSV & More)
- Custom Categories & Insights
- Recorder Customization (Branding, Input & More)
- Media Player Customization
- Shareable Media Libraries
We will put the add-on live in your account free of charge!
What are you waiting for?
Refer Others & Earn Real Money 💸
If you have friends, peers and followers interested in using our platform, you can earn real monthly money.
You will get paid a percentage of all sales whether the customers you refer to pay for a plan, automatically transcribe media or leverage professional transcription services.
Use this link to become an official Speak affiliate.
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Just use our Calendly link to find a time that works well for you. We look forward to meeting you!
