How To Capture Testimonials Using Speak's Embeddable Recorder

Learn how to capture Testimonials with Speak's embeddable recorder system. No complicated implementations - a single line of code and you're good to go.

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How to capture testimonials

Step 1: Sign-Up For Speak

It is easy to sign up for Speak. Visit the Speak register page, create a free account, verify your email and login into the platform.

If you want to learn more about the Speak embeddable recorder before you do, you can view our dedicated embeddable recorder page.

You can also experience a live sample Speak recorder.

Step 2: Create your first embeddable recorder

In order to create a new shareable recorder, there are two options for navigating to the relevant page to get started.

Option 1:

Click on the “New recorder” button under the Quick Actions section of the Dashboard.

Option 2:

On the left-hand sidebar, click on the “Recorder” section under the “Embed” subheading. Then click on the “+ Create recorder” button in the top right-hand corner.

Step 3: Create Your Desired Recorder Settings

On the “Let’s get started” section of the new recorder, you have various customizable options. These include:

  • Adding a new name for the recorder
  • Adding a new description for the recorder
  • A drop-down list to choose which folder you would like to assign the contents of your recorder too
  • A drop-down list to assign the recorder to a specific team member
  • Checkboxes to permit whether you want to collect audio recordings, video recordings, local files or multiple uploads
  • A checkbox allowing Speak to automatically transcribe and analyze your submissions when you receive them
  • A checkbox to notify you when you’ve received a new recording

 

Configure your recorder to your liking and press the “Next” button on the right to proceed.

Step 4: Add Your Questions For End Users

On the “Information to collect” page, you have the option to add questions that will be prompted for whoever interacts with your recorder.

“Name” and “Email” are default prompts that can be deselected by clicking on the checkboxes to the left of the question.

You can add an all new question by pressing the “+ Add question” button and typing out your question in the provided text box.

If you decide you no longer want to include your questions, click the “X” button to the right of the relevant text box.

When you are ready to proceed, click on the “Next” button on the right.

Step 5: Customize Your Recorder

On the “Customize” page, you are given options to change the Logo and Brand Color that will appear on your recorder.

When you are ready to proceed, click on the “Next” button on the right.

Step 6: Share Your Recorder

On the final “Share” page, you are given two options for sharing your recorder with the world.

Option 1:

The first is a link that will direct anyone it is shared with to your recorder.

Option 2:

The second is an iframe that can be placed on your personal webpage, and applicants can apply their recordings directly from your page.

Once you have copied and shared your provided links, you can either click the “Done” button to save your recorder or the “Create a new recorder” button to save and start the process all over again.

You can see what the final share of an embeddable recorder looks like here

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Need to transcribe and analyze your testimonials?

Step 1: Turn on automatic transcription and analysis

One of the best parts of Speak is that you can automatically transcribe and analyze your recordings for instant insights, searchability and improved sharing. 

To enable this for your recorder, all you have to do is select “Transcribe and analyze” in your recorder settings. 

Step 2: Let Speak calculate and pay your cost automatically

Once you have your interview ready and load it into Speak, it will automatically calculate the total cost (you get 30 minutes free in the trial – take advantage of it!).

You can pay by subscribing to a personalized plan using our real-time calculator with included minutes.

You can also add a balance or pay for uploads without a plan using your credit card.

Step 3: Wait for Speak to transcribe your interview

Our automated transcription software will prepare your transcript in as little as a few minutes. Generally, Speak takes about half audio or video length to produce the transcript and insights.

Once completed, you will get an email notification that your transcript is complete. That email will contain a link back to the file so you can access the interactive media player with the transcript, analysis, and export formats ready for you.

Step 4: View and edit your automated transcript

Want to tackle the transcript edits yourself? All good! Once you receive your automated transcript you have the option to edit your transcript at any time.

Easily update speaker names, find and replace, and get your automatic transcript up to full accuracy with our intuitive transcript editing system.

Step 5: Choose professional transcription for fully accurate transcripts

For most use cases automatic transcription and analysis are more than enough for your needs. 

But, if you are dealing with more important data (like earnings calls, research data, or content that will be published online) that requires 99%+ accuracy, choose professional transcription. 

Professional transcription takes a long time, generally 4 hours for every 1 hour of audio that is created, so we’ve streamlined the process for you by integrating our incredible transcription team into the back-end of the platform. 

The team will professionally transcribe the file and the edits will automatically merge back into the system so you have a fully accurate transcript and analysis output.

Professional transcription starts at $1.50 per minute with a rush-hour fee for a 24-hour turnaround time at an additional $1.00 per minute. 

Step 6: Export your transcript and share interactive media players

You can export your transcript in PDF, Word, TXT, HTML and even more advanced formats like CSV or JSON depending on your plan. 

A more effective way of sharing transcripts is through a shareable media library that includes the media file, AI insights and an interactive transcript.

There is so much more than you can do with Speak to enrich the value of your media and transcripts. Never hesitate to send us a message on the live chat – we are always here to help! 

Bonus: Integrate With Speak

As mentioned, Speak also contains a range of integrations for Zoom, Zapier, Vimeo and more that will help you automatically transcribe your media.

This library of integrations continues to grow! Have a request? Feel encouraged to send us a message.

Why should I transcribe my testimonials

Make your testimonials more accessible and turn them into an ongoing learning resource

Accessibility is key to a modern business and transcribing interview calls are a great way to create data sets for knowledge sharing and data analysis.

You can use this transcribed data to train staff, review meeting performance and create internal information banks to improve knowledge dissemination within your organization. 

Create a central insights repository with important topics from all your meetings

With the growing number of interviews, webinars and presentations we now find ourselves dealing with, data management becomes a tedious chore. 

By using Speak to transcribe and analyze your interviews, you can easily create a constantly updating insights library that identifies important topics, keywords and patterns that emerge over time. 

Speak also gives you a simple way to securely manage all your important interviews and other media files in one place. 

Easily review and repurpose your interviews for use in sales, marketing and customer support

Every interview holds a large number of important topics and discussions that might have a use outside just the virtual boardroom. 

Instead of trying to rely on your memory or traditional minute taking, use Speak to automatically take minutes and provide you with instant insight into important topics covered in your conversations. 

If relevant, these conversations can be turned into video segments for your company socials, blog posts for your website or even provide more clear direction for your customer support or sales team when they interact with your target audience.

Become one of our happy customers

I don't want to swear but Speak is awesome! I love it. It makes all the data come to life and makes finding information incredibly easy with its powerful search functionality.
Mariette Abrahams
CEO and Founder
Qina
Our administrative labor has been reduced to a fraction of what we needed with our old system, plus the transcription quality is a huge step up. That's a very big deal.
Rachel Cachero - Founder of Vetswell
Rachel Cachero
Founder
Vetswell
As a person who spends hours per day brainstorming out loud I couldn't make sense of all of my recordings. Speak helped me synthesize hours of audio into useful insights.
Justin Finkelstein
Founding Member
Citi Technology Innovation Center

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Take charge of your language data

Join 5,000+ companies, researchers and marketers using Speak to capture, transcribe, analyze and share insights from their media.

Start your 7-day trial with 30 minutes of free transcription & AI analysis! 

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