Anthropic Claude For Customer Interviews

Interested in Anthropic Claude For Customer Interviews? Check out the dedicated article the Speak Ai team put together on Anthropic Claude For Customer Interviews to learn more.

Top-Rated AI Meeting Assistant With Incredible ChatGPT & Qualitative Data Analysis Capabilities

Join 150,000+ individuals and teams who rely on Speak Ai to capture and analyze unstructured language data for valuable insights. Streamline your workflows, unlock new revenue streams and keep doing what you love.

Get a 7-day fully-featured trial!

1 %+
More Affordable Than Leading Alternatives
1 %+
Transcription Accuracy With High-Quality Audio
1 %+
Increase In Transcription & Analysis Time Savings
1 +
Supported Languages (Introducing More Soon!)

What Are Customer Interviews?

Customer interviews are a research method used to gain insights on customer behavior, preferences, and attitudes. They are used to uncover customer needs and wants, to identify opportunities for improvement, and to validate product ideas. Customer interviews involve talking to customers directly to learn more about their experiences with a product or service.

Benefits of Customer Interviews

Customer interviews are a valuable tool for researchers, marketers, and organizations. They can provide valuable insights that can help shape decisions and inform strategy. Here are some of the benefits of conducting customer interviews:

  • Gain insights on customer behavior, preferences, and attitudes
  • Understand customer needs and wants
  • Identify opportunities for improvement
  • Validate product ideas
  • Inform strategy and decision-making

Anthropic Claude for Customer Interviews

Anthropic’s Claude is an AI assistant that can help researchers, marketers, and organizations conduct customer interviews more efficiently and effectively. Claude can be used to generate high-quality prompts for customer interviews, which can help researchers gain more in-depth insights. Claude can also be used to summarize customer interview transcripts, so that researchers can quickly identify key insights and trends.

Advantages of Using Anthropic Claude for Customer Interviews

Using Anthropic Claude for customer interviews offers several advantages. It can help save time and effort by automatically generating prompts and summarizing customer interview transcripts. It can also help ensure that customer interviews are conducted in an efficient and effective manner. Furthermore, it can help researchers gain more in-depth insights by providing more personalized prompts.

How to Use Anthropic Claude for Customer Interviews

Anthropic Claude can be used to generate high-quality prompts for customer interviews. Here are some ideas for prompts that can be used to gain more in-depth insights:

  • What do you think about our latest product/feature?
  • What do you find most/least helpful about our product/service?
  • What would you like to see changed/improved?
  • What do you think about our customer service?
  • What do you think our competitors do better than us?
  • What was your experience with the onboarding process?
  • What do you think our product/service could do better?
  • What do you think sets us apart from our competitors?
  • What would you like to see us do differently?

Anthropic Claude can also be used to summarize customer interview transcripts. It can help researchers quickly identify key insights and trends, and easily share the results with other stakeholders.

Using Anthropic Claude for customer interviews can help researchers save time and effort, while gaining more in-depth insights. Speak Ai’s NLP and transcription software enables users to integrate Anthropic Claude into their workflow, so they can quickly generate high-quality prompts and summarize customer interview transcripts.

How To Use Speak As Anthropic Claude For Customer Interviews

Step 1: Create Your Speak Account

To start your transcription and analysis, you first need to create a Speak account. No worries, this is super easy to do!

Get a 7-day trial with 30 minutes of free English audio and video transcription included when you sign up for Speak.

To sign up for Speak and start using Speak Magic Prompts, visit the Speak app register page here.

Step 2: Upload Your Customer Interviews

We typically recommend MP4s for video or MP3s for audio.

However, we accept a range of audio, video and text file types.

You can upload your file for transcription in several ways using Speak:

Accepted Audio File Types

  • MP3
  • M4A
  • WAV
  • OGG
  • WEBM
  • M4P

Accepted Video File Types

  • MP4
  • M4V
  • WMV
  • AVI
  • MOV
  • FLV

Accepted Text File Types

  • TXT
  • Word Doc
  • PDF

CSV Imports

You can also upload CSVs of text files or audio and video files. You can learn more about CSV uploads and download Speak-compatible CSVs here.

With the CSVs, you can upload anything from dozens of YouTube videos to thousands of Customer Interviews.

Publicly Available URLs

You can also upload media to Speak through a publicly available URL.

As long as the file type extension is available at the end of the URL you will have no problem importing your recording for automatic transcription and analysis.

YouTube URLs

Speak is compatible with YouTube videos. All you have to do is copy the URL of the YouTube video (for example, https://www.youtube.com/watch?v=qKfcLcHeivc).

Speak will automatically find the file, calculate the length, and import the video.

If using YouTube videos, please make sure you use the full link and not the shortened YouTube snippet. Additionally, make sure you remove the channel name from the URL.

Speak Integrations

As mentioned, Speak also contains a range of integrations for Zoom, Zapier, Vimeo and more that will help you automatically transcribe your media.

This library of integrations continues to grow! Have a request? Feel encouraged to send us a message.

Step 3: Calculate and Pay the Total Automatically

Once you have your file(s) ready and load it into Speak, it will automatically calculate the total cost (you get 30 minutes of audio and video free in the 7-day trial – take advantage of it!).

If you are uploading text data into Speak, you do not currently have to pay any cost. Only the Speak Magic Prompts analysis would create a fee which will be detailed below.

Once you go over your 30 minutes or need to use Speak Magic Prompts, you can pay by subscribing to a personalized plan using our real-time calculator.

You can also add a balance or pay for uploads and analysis without a plan using your credit card.

Step 4: Wait for Speak to Analyze Your Customer Interviews

If you are uploading audio and video, our automated transcription software will prepare your transcript quickly. Once completed, you will get an email notification that your transcript is complete. That email will contain a link back to the file so you can access the interactive media player with the transcript, analysis, and export formats ready for you.

If you are importing CSVs or uploading text files Speak will generally analyze the information much more quickly.

Step 5: Visit Your File Or Folder

Speak is capable of analyzing both individual files and entire folders of data.

When you are viewing any individual file in Speak, all you have to do is click on the “Prompts” button.

If you want to analyze many files, all you have to do is add the files you want to analyze into a folder within Speak.

You can do that by adding new files into Speak or you can organize your current files into your desired folder with the software’s easy editing functionality.

Step 6: Select Speak Magic Prompts To Analyze Your Data

What Are Magic Prompts?

Speak Magic Prompts leverage innovation in artificial intelligence models often referred to as “generative AI”.

These models have analyzed huge amounts of data from across the internet to gain an understanding of language.

With that understanding, these “large language models” are capable of performing mind-bending tasks!

With Speak Magic Prompts, you can now perform those tasks on the audio, video and text data in your Speak account.

Step 7: Select Your Assistant Type

To help you get better results from Speak Magic Prompts, Speak has introduced “Assistant Type”.

These assistant types pre-set and provide context to the prompt engine for more concise, meaningful outputs based on your needs.

To begin, we have included:

  • General
  • Researcher
  • Marketer

 
Choose the most relevant assistant type from the dropdown.

Step 8: Create Or Select Your Desired Prompt

Here are some examples prompts that you can apply to any file right now:

  • Create a SWOT Analysis
  • Give me the top action items
  • Create a bullet point list summary
  • Tell me the key issues that were left unresolved
  • Tell me what questions were asked
  • Create Your Own Custom Prompts

 
A modal will pop up so you can use the suggested prompts we shared above to instantly and magically get your answers.

If you have your own prompts you want to create, select “Custom Prompt” from the dropdown and another text box will open where you can ask anything you want of your data!

Step 9: Review & Share Responses

Speak will generate a concise response for you in a text box below the prompt selection dropdown.

In this example, we ask to analyze all the Customer Interviews in the folder at once for the top product dissatisfiers.

You can easily copy that response for your presentations, content, emails, team members and more!

Speak Magic Prompts As Anthropic Claude For Customer Interviews Pricing

Our team at Speak Ai continues to optimize the pricing for Magic Prompts and Speak as a whole.

Right now, anyone in the 7-day trial of Speak gets 100,000 characters included in their account.

If you need more characters, you can easily include Speak Magic Prompts in your plan when you create a subscription.

You can also upgrade the number of characters in your account if you already have a subscription.

Both options are available on the subscription page.

Alternatively, you can use Speak Magic Prompts by adding a balance to your account. The balance will be used as you analyze characters.

Completely Personalize Your Plan 📝

Here at Speak, we’ve made it incredibly easy to personalize your subscription.

Once you sign-up, just visit our custom plan builder and select the media volume, team size, and features you want to get a plan that fits your needs.

No more rigid plans. Upgrade, downgrade or cancel at any time.

Claim Your Special Offer 🎁

When you subscribe, you will also get a free premium add-on for three months!

That means you save up to $50 USD per month and $150 USD in total.

Once you subscribe to a plan, all you have to do is send us a live chat with your selected premium add-on from the list below:

  • Premium Export Options (Word, CSV & More)
  • Custom Categories & Insights
  • Bulk Editing & Data Organization
  • Recorder Customization (Branding, Input & More)
  • Media Player Customization
  • Shareable Media Libraries

 
We will put the add-on live in your account free of charge!

What are you waiting for?

Refer Others & Earn Real Money 💸

If you have friends, peers and followers interested in using our platform, you can earn real monthly money.

You will get paid a percentage of all sales whether the customers you refer to pay for a plan, automatically transcribe media or leverage professional transcription services.

Use this link to become an official Speak affiliate.

Check Out Our Dedicated Resources📚

Book A Free Implementation Session 🤝

It would be an honour to personally jump on an introductory call with you to make sure you are set up for success.

Just use our Calendly link to find a time that works well for you. We look forward to meeting you!

Top-Rated AI Meeting Assistant With Incredible ChatGPT & Qualitative Data Analysis Capabilities​

Join 150,000+ individuals and teams who rely on Speak Ai to capture and analyze unstructured language data for valuable insights. Streamline your workflows, unlock new revenue streams and keep doing what you love.

Get a 7-day fully-featured trial!

Don’t Miss Out.

Transcribe and analyze your media like never before.

Automatically generate transcripts, captions, insights and reports with intuitive software and APIs.